Overall, Im ambivalent about staying there again. These are the hallmarks of the newly redesigned accommodations youll find here at the JW Marriott New Orleans. Our 4-star hotel is conveniently located on NOLA's Canal Street, between the French Quarter and the Warehouse District and a short walk to Jackson Square, the Audubon Aquarium of the Americas and Harrah's Casino. A bar/lounge is on site where guests can unwind with a drink. Dear katiepenney, We are glad your conference brought you to stay with us at New Orleans Marriott. 555 Canal Street, New Orleans, LA 70130, United States of America +1 504-522-3650. 4:00 pm, Check-out: Additional ballroom options can accommodate larger celebrations, while we help ensure that every moment is perfect with our creativity, superior service, and outstanding catering. Concierge service was OK. Staff serving meals were terrific. We apologize for the problem you encountered in getting to our hotel and the unsatisfactory service you received from our associates. Yes, paid private parking on-site and valet parking are available to guests. Best known restaurant in New Orleans, best place to celebrate special events. Sorry i do love my Marriott Im titaneum and vacation club presidential but please Marriott take care of this place. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Many of our intuitively designed rooms and suites offer views of the Mississippi River and downtown New Orleans. Dear dscotthagan,Thank you for choosing to stay with us while you were here for attending Sugar Bowl. No welcome as titanium members or summary of perks or info on m club. Shalese C. Kansas City, MO 57 23 45 8/25/2022 3 photos Had dinner in the Hotel and It was delicious! Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. The breakfast buffet in the Hotel Restaurant is really great! Great view and big suite. Every guest room is complete with ergonomic workspaces so you can Work From Anywhere. There is a restaurant at New Orleans Marriott that can be used by visitors of the hotel. Check-in: Fogo de Cho Brazilian Steakhouse is a world-class dining experience in New Orleans. Couples in particular like the location they rated it 9.3 for a two-person trip. Perfect for dinner in Metairie. Room Service Wheelchair Access to Common/Public Areas Common Area Internet Access (High Speed . Cozy. Bourbon Street is within a 5-minute walk of the hotel. Only a customer who booked through Booking.com and stayed at a specific property can write a review. Thanks! Experience superb service, upscale amenities and modern luxury at JW Marriott New Orleans. 614 Canal Street, (Driveway Entrance on 611 Common Street), New Orleans, Louisiana, USA, 70130, Limited valet service only with in/out privileges-USD 27 for 0-8hours, USD 53 overnight and USD 57 oversized vehicles, Languages spoken by staff: Four Seasons Hotel New Orleans welcomes you to our iconic 34-storey tower, completed in 1968 to celebrate the 250th anniversary of the city's founding. Enhance your next getaway with upgraded accommodations, a $50 food and beverage credit per stay and a $30 credit for local tours and experiences through our concierge service, Joieful. TeamMarriott, Manager at New Orleans Marriott, responded to this review, Review collected in partnership with Cancelon.com. 614 Canal Street, (Driveway Entrance on 611 Common Street). We got here at 12:30 pm and parade did not start until 4 but all the streets were blocked and we could not get to hotel. Yes, dry cleaning and laundry service are offered to guests. Designed by legendary modernist architect Edward Durell Stone, the building was originally the World Trade Center and International Trade Mart. The location of this hotel is outstanding, it's close to bourbon street and Ll the nice spots in New Orleans. We hope you will stay with us again for a more gratifying experience. 455 Grand Bay Dr, Key Biscayne, FL, 33149. Captain Manual Lawrence was extremely rude to me! Tub took nearly an hour to drain. My TV didnt work when I got to the room and by the time I got back from a quick dinner they had it fixed. We hope to have another chance to provide you with the outstanding hospitality you should receive every time you are our guest.Donald PayneResident Manager. 266. No trays. Languages spoken by staff: Classic French-Creole cooking served in an elegant 3-story townhouse with an open kitchen & balcony. Lunch Discover the vibrant street life and music spilling out of doorways on Frenchmen Street and Bourbon Street, see a show at historic Preservation Hall, or take an architectural walking tour through the French Quarter. Have a seat at Pelican Bar, our hotel's casual, welcoming restaurant and bar, for light bites in the New Orleans French Quarter. When booking more than 9 rooms, different policies and additional supplements may apply. Club lounge access, Executive Suite, 1 King, Sofa bed, Club level, Executive Suite, 1 King, Sofa bed, Governor's King Suite, Club lounge access, 1 Bedroom Suite, 1 King, Sofa bed. Then when we checked in the woman just gave us our keys and wristbands. We found a lot across from westin about .4 miles away. We're so sorry that we missed your request. EXCLUSIVE AMENITIES. The hotel is very busy, staffs are friendly, the room is clean. But the room is in dire need of upgrade. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. Lunch Tripadvisor performs checks on reviews. If you booked through us and want to leave a review, please sign in first. Pair your favorites with a selection from our varied beer, wine and spirit list. & emails, phone numbers, credit card info), Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence, Impersonation (i.e. As we welcome you back to our hotels around the world, we are committed to providing you with a safe environment that aligns with expert protocols for working to defeat COVID-19. Is New Orleans Marriott located near the city center? & Enjoy the classic Creole cuisine and exemplary service in beautifully restored turn of the century dining rooms. It is certainly better than your average club lounge continental breakfast, but not nearly as good as the food offered in the Ritz-Carlton above. Is parking available at New Orleans Marriott? We are sorry to read the room you were in did not meet your expectations. Guest room, 1 King, Lk Pontchartrain view, Guest room, 2 Doubles, Lk Pontchartrain view, Larger Guest room, 1 King, Lk Pontchartrain view, Corner room, Larger Guest room, 2 Doubles, LK Pontchartrain view, M Club lounge access, Guest room, 1 King, City or Lake view, High floor, M Club lounge access, Guest room, 2 Doubles, City or Lake view, High floor. The excitement and energy of our amazing city are right outside the door when you stay at New Orleans Marriott! Everything was in walking distance. Harrah's New Orleans Casino is a 5-minute drive away. Break a sweat in the gym or take a dip in the heated outdoor rooftop pool. Earplugs are not helping. how clean the property was and how friendly all the staff were. Suite dreams are waiting for you in New Orleans. Pros. Treat yourself to a truly exclusive stay in one of our 55 spacious suites, each with added amenities and a luxurious NOLA twist. 3838 N. Causeway Boulevard, Metairie, Louisiana, USA, 70002, Languages spoken by staff: Take advantage of quiet spaces throughout the hotel for a productive day or conference call. Room 2067- comfortable beds and great towels. Our hotels are designed with you in mind and your home can be too. Weve partnered with TED for experiences with limitless discovery. Valet Parking Only. On behalf of our entire team, we sincerely apologize for not living up to proper standards during your recent visit. We always try to accommodate our valued guests to the best of our abilities; therefore, we are sorry that you had this difficulty during your visit. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. language, whether its just a rating or contains comments as well, etc.). Thank you again for your feedback, and we look forward to your return visit. JW Marriott New Orleans 614 Canal Street, (Driveway Entrance on 611 Common Street), New Orleans, Louisiana, USA, 70130 Tel: +1 504-525-6500 Louis Armstrong New Orleans International Airport Distance from Property: 16 Miles Phone Number: +1 504-464-0831 Visit Website Alternate Airport Transportation Airport Shuttle I changed hotels after 1 day. Many of our intuitively designed rooms and suites offer views of the Mississippi River and downtown New Orleans. We apologize for the inconvenience you experienced due to the noise in your room, as we take pride in delivering impeccable service and relaxing accommodations. Our M Club offers exclusive space to rest and recharge for elite Marriott Bonvoy members and select guest room types. We are delighted to know you were pleased with our ideal location, courteous associates, and refreshing rooms. About. To get the overall score, we add up all the review scores and divide that total by the number of review scores we received. Do you have rooms with balconies facing Canal Street. Open for Taxes and fees that are shown are estimates only. Check out the website. The most helpful contributions are detailed and help others make better decisions. Your contribution should be yours. Lunch On a positive note, we are glad to know you liked our dedicated associates. Sincerely, Donald Payne Resident Manager. Named after the world's first mixed drink, the Sazerac offers complimentary tours, interactive cocktail exhibits, and exclusive spirit tastings. Price Guarantee Get more as an Orbitz Rewards member. Our on-site dining includes Fogo de Cho Brazilian Steakhouse and Creole cooking demonstrations with live street performers. Enjoy complimentary WiFi in our hotel lobby and restaurant with private and communal seating. Thank you again for your feedback, and we hope you will come back and stay with us soon.Donald PayneResident Manager. For more Cajun, Creole and French inspired dishes, Justine and Arnauds are must-visit destinations. Schedule Full-Time. Since 1880, Commander's Palace has been a New Orleans landmark known for award winning Creole-American cuisine. 80. After a day exploring the French Quarter or Garden District, enjoy craft cocktails, local brews and a fine wine selection along with light fare in our new restaurant and bar. No fuss. Yes, it is 0.6 miles away from the center of New Orleans. +1 504-581-1000. After an issue with our room the front desk staff escorted security to talk to me. Enjoy Starbuck's coffee and specialty beverages, along with light snacks, grab 'n go breakfast and lunch items. 12:00 pm. As one of the premier hotels in the French Quarter, we place you within walking distance of festivals, food and fun. 9/5 (964 reviews) "Property was real nice. House made specialties include pastas, Chorizo do la Casa, crisp salads, standout French fries, and memorable desserts. Elevate your natural curiosity. Best sushi in New Orleans! This service may contain translations powered by Google. Along with the bag, comes an extremely limited menu. The New Orleans Marriott Metairie at Lakeway seamlessly blends classic style with modern. We are grateful for your feedback, and we will share your comments with appropriate individuals as we strive to enhance our guest experience at all levels. Walk next door and explore the historic Sazerac House. About Us; Staff; Camps; Scuba. The handles on sink are rotted and literally falling off and the grout on floor filthy. I cannot believe they use this space for guest rooms. From weddings to business functions, we can help you perfect every detail. Dial Service Express. Thank you again for your feedback, and we look forward to your return visit. If we find any, we delete them and, if necessary, take action against whoever is responsible. Enjoy a specialty cocktail while taking in the bustling scene on Canal Street. Hotel chain/brand: Open for The hotel is really nice and well kept up. Good view of parade during Mardi Gras to see if continuing or not for those that went st. Charles to canal. Dear Dream64606922321,Thank you for your review regarding your stay at the New Orleans Marriott. Position: Room Attendant AC Hotel by Marriott New Orleans Job Title: Room Attendant Reports to: Housekeeping Manager FLSA: Non-Exempt, F/T Pay: $14.50/hr Position Summary: Cleans and supplies all assigned guest rooms or other guest areas according to department procedures and standards to exceed guest satisfaction. Book now. + Read more 4. Only one sink and an old old tub. Open for Location 800 Tchoupitoulas, New Orleans, LA 70130 Neighborhood Warehouse District Cross street Julia Street Parking details Street Parking Additional However, we wont display any reviews that include or refer to (among other things): To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. Great ambiance. Including bi-level suites perfect for families. Start your day in New Orleans at our hotel's on-site Starbucks coffee bar. Restaurant R'evolution Exceptional ( 6333) $$$$ In my previous career as a Travel Manager, I spent 16 years in every type of hotel imaginable. Smallest bathroom I have ever been inbut location! Adventure awaits at New Orleans Marriott. Each room type comes with a mini fridge and 55" smart TV. We hope you will give us another chance to provide you with the outstanding service you should always expect here. We will address your remarks appropriately for the future modernization plans of the property. Treat yourself to an exciting stay at the New Orleans Marriott where comfort and luxury are a priority. We will share your comments appropriately as we strive to enhance our guest experience at all levels. Review tags are currently only available for English language reviews. Select your wine when you walk in and grab a seat in the backyard! We would welcome another opportunity to show you the exceptional experience we are known for providing. This special room package is priced at the lowest rate you'll find anywhere online guaranteed. It offers secure parking, a nice room. Outstanding pizza and cold beer. In the perfect location for Mardi Gras activities! Dont bother with room service or eating at the hotel. Check-in is at 04:00 PM and Check-out is at 11:00 AM. Elevate your natural curiosity. Discover Courtyard by Marriott New Orleans French Quarter/Iberville Photo gallery, including pictures for different rooms, lobby, resturants and fitness center to help you realize the hotels. Our French Quarter hotel is also your front-row seat to the famous Mardi Gras. $749. Marriott International, Inc Covington, LA Full . What are some of the property amenities at New Orleans Marriott? The menu often abounds with an array of tempting dishes in the style of Southwestern, West Coast, or New England cooking, the roots are Louisiana's seafood and local farm products and usually in the Creole genre. Booking not found double-check your booking number and PIN then try again. They clean the room everyday so thats great. Shuttle provided by airport is $20.00 per person one way and taxi is $35.00 All rooms have interior hallways Sorry, no airport shuttle available. The New Orleans Marriott Metairie at Lakeways Bistreaux Restaurant features locally sourced ingredients and Chef-crafted Southern delicacies. Enjoy easy access to popular restaurants, live music and Bourbon Street nightlife. 2020 Catering Menus - ram-test5.ose-dev39-vxbyr.cloud.marriott.com Our concierge, Joieful, is ready to plan your perfect escape. Own or manage this property? InterContinental New Orleans, an IHG Hotel, Hampton Inn & Suites New Orleans Downtown (French Quarter Area). Thank you for sharing your observations about our internet connectivity and food service, so we may analyze and correct what we did wrong to improve going forward. Enjoy a meal at Canal Street Burger Bar and Canal Street Pantry or a drink and an appetizer at 55 Fahrenheit, a favorite among both hotel guests and New Orleans residents. Went for Mardi Gras. For larger groups up to 12 or full restaurant buyouts, please contact our Senior Sales Manager, Sandy Odom, by phone at 504.330.5111 or email at sandy.odom@emerillagasse.com. 555 Canal Street, New Orleans, LA 70130, United States of America, New Orleans Marriott has been welcoming Booking.com guests since Jun 2, 2011, Double Room with Two Double Beds and River or City View, Double Room with Two Double Beds and M Club Lounge Access, King Room with Adapted Tub - Mobility Accessible, King Room with Adapted Tub - Mobility Accessible/Club Lounge Access, King Room with Roll-in Shower - Mobility and Hearing Accessible, King Room with Roll-in Shower - Mobility Accessible, King Room with Adapted Tub - Mobility and Hearing Accessible, Hello!