Hi, Preston! Their accounting system has a serious flaw. Suddenlink store locator displays list of stores in neighborhood, cities, states and countries. We pride ourselves in delivering 24/7 customer service with over . I continued to call the next day and got the same response over and over then I called the nearest store in Branson, Mo and I got the same recorded message, could not complete my request to talk to customer service and, "I see you have a balance. BTW I have a Sudden link modem like this one for sale $50 + shipping YP - The Real Yellow PagesSM - helps you find the right local businesses to meet your specific needs. Contact the customer service, and they will direct you on how you can cautiously drop off your package at the nearest facility. Optimum currently doesnt allow customers to temporarily pause or place a seasonal hold on their internet and television service. Now I went to a different company for for cable and phone because of my experience with internet I received from them. Get expert advice on your home, design tips, how much to pay for pros and hiring experts, delivered to you daily. Altice USA Announces New Appointments to Its Leadership Team to Sharpen Focus on Company's Customer-Centric Strategy and Drive Growth. From 18:31, a one-hour overtime fee will be charged. Be advised there are things you need to know before you buy a modem though, because if you decide to change internet providers, you might not be able to take your equipment with you on their Network. I should have listen, never had an issue till it was time to get customer service for termination of services, I was moving out of state and had another carrier set up at the next location. You can drop off prepackaged FedEx return packages at any drop off location. Database of Suddenlink stores, factory stores and the easiest way to find Suddenlink store locations, map, shopping hours and information about brand. It offers satellite imagery, aerial photography, street maps, 360 interactive panoramic views of streets (Street View), real-time traffic conditions, and route planning for traveling by foot, car, bicycle and air (in beta), or public transportation. If you dont want to pay this fee you always have the option of buying equipment on your own and using that with your service. Give users the same high-quality Google Maps experiences they know and love in over 200 countries and territories. Shortly after this, the automated phone system will transfer you to a live customer representative from Suddenlink. SuddenLink internet is a great buy for the first year. Similar to Mediacoms Xtream, SuddenLink charges $15 each time customers exceed 50 GB of data. Suddenlink expects their materials back immediately. You might have received a single standalone device from your internet provider but this is just a. in a single unit. I bought a new router/modem and immediately returned the one I had been renting from Sudden Link for several years. Modem required for internet service. Pack up the equipment you're sending back to us. That's when I started getting calls saying I owed money. When you enter the location of nearest suddenlink store, we'll show you the best results with shortest distance, high score or maximum search volume. If I could give Suddenlink NO STARS I would. Thank you, you have successfully subscribed to our newsletter! Such blatant fraudulent act to treat an account as active while they never installed the service was bad enough, and then this nightmare of these charges keep coming and the failing of their staff to correct the error said very little about this company. If no stars becomes a thing this company sure would have that. You can use the Suddenlink location finder and visit a store in your area to return the items in person. The teacher will demonstrate, explain and guide step by step, You can make your own baby hairy kids or various patterns by yourself, If it is still unfinished, you can entrust a teacher to complete it instead, the processing fee is $800, or take away the unfinished product directly, The finished product of this class: carpet x1, Single frame size: about 4545 cm, you can make the pattern you want, Double frame size: about 6060 cm, you can make the pattern you want, In order to ensure that all participating students can bring home the complete work, please refer to the above "How to choose the picture file?" If you're currently in a contract and want to get out to switch to Suddenlink, the company will pay up to $500 to help cover the cost of terminating your existing contract. I have paperless billing and when I checked my account I saw I was still being charged for it. I was having problems with the company for months. Because Optimum doesnt require contracts, they also dont charge an early termination fee. May 22 2022 I received a bill for $100.00 for service from May 15th to June 14 2022. Advertising. That is not right! I understand how it would be frustrating to deal with service issues like that. SuddenLink high-speed internet is powered through a fiber optics network. From 18:01, an overtime fee of half an hour will be charged. We can help you get SuddenLink's attention and get better help faster. Why should you choose Allconnect? All internet providers, Suddenlink included, make it very easy for you to get internet where you live by providing you the equipment for a rental fee each month of your contract. For help packing or creating a shipping label, visit a FedEx Office, FedEx Office at Walmart, FedEx Authorized Ship Center, Office Depot or Office Max. Do they tell u this in the office when turning in your equipment? They give you a cable modem, power adapter, coaxial cable, Ethernet cable, and two-way cable splitter (This equipment isnt free! The information and savings numbers depicted above are for demonstration purposes only, and your results may vary. Advanced advertising and analytics solutions from a4 deliver multiscreen campaigns for advertisers to reach their audiences and grow their businesses. Filters. If a map is no longer just a map, what is it? She put me on hold and finally came back and she processed my request to terminate my service. Thinking now I don't owe any money. We appreciate you leaving a review. Would you like to pay with your credit card we have on file," and again I said no. Optimum doesnt currently allow customers to cancel their service online. Hello, Allen! Enter ZIP or City to find a location near you. Find way to . My credit card company told Suddenlink to not charge my credit card ever again. With SuddenLink, residential customers can access max download and upload speeds from 100 Mbps to 940 Mbps in many areas. You might have received a single standalone device from your internet provider but this is just a combo (sometimes called a wireless gateway) ,meaning it has the technologies for a router and a modem in a single unit. That you could make it resolved in a few days is wonderful. Suddenlink internet requires a modem and router. We substantiate that the cable modem equipment provided, and the configuration of such cable modem, meets the broadband speeds advertised when attached to a wired connection based on SamKnows testing procedures. All other marks contained herein are the property of their respective owners. Department you're calling Customer Service. This page didnt help me choose a product or service. Advertised vs. actual internet speeds Are you getting the internet speeds you pay for? Pack up the equipment you're sending back to us. Count on accurate, real-time location information. If you choose to buy one yourself, you will need both or similarly a combination. Reset Apply. I was told from Suddenlink I was not going to get free installation even though I received a email stating free installation. Bring the real world to your users with customized maps and street view imagery. Speeds may vary. You need to call customer service to cancel your plan. Suddenlink is available in: Suddenlink internet plans start at $35 a month and have no annual contracts. Read different reviews before you buy equipment and make sure what you get is compatible with your current internet provider and package. Our star ratings are based on a range of criteria and are determined solely by our editorial team. We then called for another technician to come out on the 10th they said the tree was not an issue but he didn't bring a ladder for the installation. I have been charged $80 for equipment I personally returned 8 months ago! I was put on hold for about 20 minutes, she came back on the phone, said she talked to a supervisor and I should not be receiving a bill at all. Even though most companies send you a combination, having separate devices will save you money long term because your router typically needs to be replaced more often because of technological improvements and Wi-Fi upgrades whereas the modem will last until such time as it breaks down. How Long Suddenlink Gives You to Return Equipment. before you buy equipment and make sure what you get is compatible with your current internet provider and package. If it is still unfinished, you can entrust a teacher to complete it instead, the processing fee is $800, or take away the unfinished product directly. Empower your customers with accurate, up-to-date information. What are you looking for? I'm currently looking at different options for internet. Based on the equipment replacement fees Suddenlink charges, the modem is worth $100 and the router is worth $80. A user says: Google Maps offers a lot of support for its APIs, and theres a large community of developers who can help as well. Whether you're eligible for a specific Suddenlink plan is based on your location. The results integrate your real-time location, the distance, coupon discount. I started using suddenlink about two years ago. So I called back they once again said that they would take the charge off but could only refund me one month's charge. If you choose to keep it, you'll owe $125 for the modem and between $75 and $150 for the wireless router. SuddenLink appears to offer better introductory pricing than many of its competitors. It's a horrible company. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Terms and conditions and restrictions apply. Enter ZIP code or city, state as well. It offers satellite imagery, aerial photography, street maps, 360 interactive panoramic views of streets (Street View), real-time traffic conditions, and route planning for traveling by foot, car, bicycle and air (in beta), or public transportation. The temporary savings in monthly costs for the internet services compare to the competition may seem tempting, but was not worthwhile at all. Line ID: @151cbmzs. Our Locations Confidence in Every Connection. We value your privacy. Please note that we do receive compensation for any products you buy or sign up to via this advertisement, and that compensation impacts the ranking and placement of any offers listed herein. They also that they were increasing the speed at no cost to customers then two months my monthy rate for enternet service ONLY is at 70.00 .