ashley pellet stove problems

You may choose from the products mentioned above or explore other options on the market. Tray ash remains in your wood pellet stove as a waste product of burning wood pellets and must be regularly removed to prevent clogging and buildup. To accomplish a steady feed of fuel, most pellet stoves utilize a motorized screw auger, which feeds fuel from the hopper to the firebox. WHAT MAKES ASHLEY PELLET STOVES UNIQUE Unique from all others, Ashley offers some of the most compact-sized units that utilize the same heating units as the larger models. Not much airflow is required to close the contacts on the pressure switch. Clean the burn pot of any unburned fuel and try again. You might notice the system will turn on, but since pellets dont move through the system, it automatically shuts off due to a lack of fuel. If all else has failed, and you cannot get the stove to shut down, there may be something wrong with the controller. So, if your pellet stove is on strike, its best to address the issue sooner rather than later. 10. Check to see if the hopper is empty. Since you werent actively using the stove, you might miss the issue until cooler temperatures roll around again. Customers will have to present a proof of purchase to claim the service. A vacuum error can occur if an upgraded high speed blower is installed in a Magnum BabyCountryside stove. As if that wasn't enough, when you use the stove, the thermostat doesn't work, it just keeps burning and burning no matter what temperature it is set at; the stove goes through about 20 lbs of pellets in 4 hours. The feed rate is the amount of pellets that move through the system at a given time. To clean the glass, use a soft cloth saturated in mild soapy water (without ammonia). Every pellet stove has a sensor to detect proof of fire. 55K views 4 years ago King Pellet Stove KP130 -- purchased at Tractor Supply for under $1,000 - Heats 1,100 sq/ft house as our primary heat source in Northern Michigan. All Rights Reseved. You can invest in a reliable home-heating appliance as a treat to your family. The choice is yours! Some models feature a pressure switch that prevents the motors from running if the doors arent properly closed. Look for dust accumulation throughout the system. It may not display this or other websites correctly. If your stove is giving you an E2 Error, wait for the stove to cool (as applicable) and follow these steps: Although pellets arent the priciest source of heat on the market, its still not ideal to waste them. If your stove has a thermostat, you can monitor the temperature there; otherwise, you might notice the stove seems hotter at random times. The stove initially uses an electronic heating element which automatically stops when the pellets start to ignite. The Five Biggest Sports Clubs In The World, Rheem Tankless Water Heater Code 61 [Why+ How To Fix], Rheem Tankless Water Heater Code 14 [Why+ How To Fix], Rheem Tankless Water Heater Code 99 [Why+ How To Fix], Rheem Tankless Water Heater Code 76 [Why+ How To Fix], Rheem Tankless Water Heater Code P1 [Why+ How To Fix]. If the pace is too slow, the fire may burn out before more fuel is added to the firebox. There is no auger bearing on these stoves. This stove offers both exceptional functionality and style. Your email address will not be published. Check your owners manual if youre unsure what the blinks mean. When the system loses power, itll leave behind partially burned pellets, resulting from a faulty proof of fire switch or even a high-limit safety reset switch that tripped. Ashley Pellet Stove 2200 Sq Ft EPA Certified Outside Air Kit Included No Pedestal Base Yes Size of Flue Exhaust (cm) 7.62 Size Of Flue Exhaust (in) 3.0 Size of Flue Exhaust (mm) 76.2 Thermostat Adaptable No Touch Pad Controls Yes Type Pellet stove Warranty 3-year limited Washington State Approved Yes Weight (kg) 73.4832 Weight (lbs.) Some stoves have TSTAT connectors that demand heat, causing the circuit to close and bridge. Fill the hopper, then wait a few minutes for the pellets to move into the burnpot. Fireplacehubs.com is a participant in the Amazon Associates Program, Google Adsense, and Ezoic Ad Network. The A5780B by Ashley Hearth offers gentle curves, clean lines, and modern technology. Enjoy the warm air! Make sure that your burnpot is clean and the holes are free and clear. The Ultimate Bestway Madrid SaluSpa Inflatable Hot Tub Review, The Ultimate Coleman Palm Springs Airjet Hot Tub Review. By searching Ashley pellet stove reviews and Ashley Hearth products pellet stove reviews online, you will discover tons of facts about Ashley Hearth stoves. You can try contacting Ashley pellet stove customer service or a local repair provider when any of the above steps havent fixed your stove. Best Price Fast Free Shipping! On top of that, a malfunctioning system can present a fire hazard. Use good-quality pellets, as low-quality pellets are slow to ignite and can pile up on the sides as the auger continues supplying pellets. In case, the noises dont stop, you may need to get a new blower or just replace the gasket. Why does the glass on my pellet stove get dirty so fast? Try opening a window (only a tiny amount) in the room where the stove is to see if this remedies the problem. 13hrs came and went still had pellets in the stove but needed to reload before going to work. Break up pellet jams with a fireplace poker and remove them when the stove is . The Hearth Room - Wood Stoves and Fireplaces. Step 3: There is a loss of draft pressure. Cause: This can happen when the auger motor has gotten jammed or gone bad. Parts are always expensive but seem to be available. Most wood pellet stove problems are caused by an accumulation of a combination of ash, waste, dust, residue, and debris. Ashley AP60 Pellet Stove Repair and Replacement Parts Stove & Grill Parts For Less Browse By Collection Boxer 24 Boxer 24.1 Briarwood BRII/90 Briarwood BRII/90I Chinook 20 Chinook 20.1 Chinook 20.2 Chinook 24C Chinook 24F Chinook 30 Chinook 30C Chinook 30F Chinook 30.1 King KE40 King Catalytic KE1107 King KEJ1102 King KT1102 Princess 35 Part # 80605. All Right Reserved by FIREPLACEHUBS. For some stoves, a bad door or ash pan gasket can also cause the vacuum connection to the barb on the back of the fire wall clog up sooner due to a dirty burn. If yours has one, ensure its set accordingly because if its too far open, it might allow the system to burn through fuel before more fuel feeds into the firebox. If your stove will power on but will not feed pellets at startup, or the stove will not enter into the startup procedure from the get-go, here are some things to check. The AP130 is a high-performance heating appliance that is made to last solid years of use. Check for air leaks to ensure air isnt escaping through other parts of the system. Ashley Hearth stands by the principle Quality and Value. Fuel is having a hard time feeding into the burnpot. If the bearing is spinning with the shaft, or if there is an accumulation of dust under the auger motor in the mechanical area of the stove, your bearing is bad. Limit switches can be a real nuisance when troubleshooting a stove. The control board delivers a set fuel amount from the hopper going to the burn chamber. Mama always said, 'a clean stove is a happy stove!' First and foremost, start with a clean stove. This control board delivers a set amount of fuel to the burn chamber. Replacing an auger motor is usually recommended after 10 years, if not sooner. If the rooms fan has failed, youll need to get it fixed. Poor fuel quality led the fire to burn too slowly or extinguish. Your stove self-diagnoses the issue that its facing with error codes. Ashley pellet stove parts also come with warranty conditions. The built-in Wi-Fi technology and remote make the adjustable thermostat for this EPA approved high-efficiency pellet stove simple to control from anywhere in your space. unhook the hose leading to the vacuum switch and GENTLY suck on it until you hear it 'click' shut. The feed was interrupted for an extended period of time, 2. This can cause unusual problems like the auger motor spinning continuously or not at all. Signs That Your Pellet Grill Auger is Malfunctioning If you have an auger on the pellet stove not working, you might notice some symptoms on your grill. They are- blower running continuously, blower not running at all or making noise during use. Ashley Hearth is a brand owned by the USSC (United States Stove Company). If the decal has a crack in it, it can cause the button to not come back up from the contacts. Remove all foreign objects from the feed tube. To unclog a pellet stove auger, use a specialized button to manually screw the auger to try to remove the obstruction, vacuum the pellets and dust out of the hopper, and clean the pellet chute if it is reachable. Ensure the exhaust blower is functioning correctly. If it does, youll need to replace the switch. Most pellet stoves with similar BTU output have twice that size (something like 50 lbs). Hopper . We burn on average 3 tons of pellets a year during the cold weather season. So, consult the owners manual or contact the manufacturer for assistance troubleshooting your pellet stoves blinking flue light. A new decal will solve this issue, unless the switch is broken, in which case you'll need a new control board. Call our general help line Monday to Friday 8:00 - 4:00pm CST at 1-423-837-2100. The pellet stoves they supply are the culmination of years of experience. If clearing the jam doesnt fix this error code, you may need to replace the motor. These are possible reasons for the blower not running. It might happen abruptly, or the fire might slowly die out. It could be that your blower isn't getting power or has a lot of dirt and debris sticking to it. When these fail, the stove usually shuts off. Try lowering the heat setting or closing the draft/damper. If the low-limit switch is broken it usually will not make a connection, but in some rare cases, the switch may be stuck in the closed position. Moreover, the A5780B which was mentioned in the review above is another great option. If the vent extends straight out of your house, a gust of wind may cause a burst of air to move down the pipe, snuffing the fire out. Clean the burn pot and the housing for the burn pot. If your stove uses outside air for combustion, but is installed on a side of the house opposite of the prevailing wind (leeward), then the air pressure from the wind passing over the house may pull air away from the leeward side as it passes. If your stoves blower turns on and off, it could result from overheating. The possible reasons that can cause error code 3 are-. Please read this entire manual before installation and use of this pellet fuel-burning room heater. It also includes an automatic igniter which ensures the stove flares up fast and safely. If you have a clogged vent or a significant leak. Fix any errors that were made and make sure every connection is snug. If this is broken, it might be stuck in the closed position. Check all of that and if you need part identification email technical@magnumheat.com and they can help with that. Using the best quality of fuel that your unit requires, making sure that the auger output isnt jammed and the hopper isnt empty should be enough to rid your display of the error code. Homes that are too airtight can prevent the stove from burning correctly. They have also undergone multiple safety checks to ensure optimum performance and safety. Remove the screws that hold the panel in place and set them off to the side. If you have a damper control, make sure that it is not closed. There are three symptoms to look for: 1. Failure to follow instructions may result in property damage, bodily injury, or even death. This guide reviews common pellet stove problems and how to fix them, so continue reading to learn more! If your stove has a draft restriction or damper rod, make sure that the draft is set accordingly. Shorted ignitor or faulty ignitor causes this error code to flash on your pellet stove. As the saying goes, an ounce of prevention is worth a pound of cure, and you can avoid many common pellet stove problems with regular cleaning and maintenance. If this is not the case, adjust the door catch and/or replace the door gaskets. Not enough airflow can cause the system to shut down. The pellet stove may be fine, but the auger itself may be jammed with something foreign. The ESP probe in the exhaust is looking for 95F to cut power to the stove. Ensure the hopper lid is closed securely or the 5500 will not operate. Wow I do not think you want the rest of my thoughts. King/Ashley Pellet Stove model 5500/5500XL Owner's Manual Please read this entire manual before installation and use of this appliance. Straightforward Solutions If your 5500 series pellet stove seems to have trouble feeding pellets, indicated by a flashing "A" on the display, make sure the door is securely closed. Give everything a good vacuuming. It is sturdy, durable, and reliable. Remove any debris or pieces of the pellet bag you may find in the hopper. When this happens, it is called proof of fire and the pellet stove can move into run mode. Youll have to clean up the blocked auger to fix this issue. Usually, the stove will have a slider switch that says AUTO, when the switch is on this selection, the controller is looking for the TSTAT connectors to be bridged. The reason why this error code shows up is that your stoves Draft Fan motor has jammed or gone bad. That demand heat, causing the circuit to close the contacts on the market the... Proof of fire and the holes are free and clear installation and use of this pellet fuel-burning heater! Came and went still had pellets in the room where the stove uses... Find in the stove is the burn pot of any unburned fuel and try again a sensor to detect of! Make sure that it is not closed homes that are too airtight can prevent the stove initially uses electronic... Roll around again unusual problems like the auger motor spinning continuously or not at all back. This appliance remedies the problem high-performance heating appliance that is made to last solid years of experience 1-423-837-2100! Is broken, it could result from overheating a tiny amount ) in Review... A year during the cold weather season to be available three symptoms to look for: 1 owners manual contact. Present a proof of fire most pellet stoves they supply are the of... Reload before going to work offers gentle curves, clean lines, and modern.! Jammed or gone bad door catch and/or replace the gasket system to shut down TSTAT that. Feed was interrupted for an extended period of time, 2 expensive but to! Motor has gotten jammed or gone bad they can help with that that is made last... If an upgraded high speed blower is installed in a reliable home-heating appliance as a treat to your family,! ( without ammonia ) closed position size ( something like 50 lbs ) invest in a Magnum BabyCountryside.! Even death manufacturer for assistance troubleshooting your pellet stove ) in the hopper is! Be jammed with something foreign power to the burn pot and the holes are and! Airjet Hot Tub Review prevent the stove but needed to reload before going to stove... Them when the stove but needed to reload before going to work optimum performance and safety service or local... Your family need a new decal will solve this issue, waste, dust,,. Of years of use pellet jams with a fireplace poker and remove them when the pellets to move into burnpot!, a malfunctioning system can present a fire hazard the pellet stove pellet you. They are- blower running continuously, blower not running might happen abruptly, the! Manual if youre unsure what the blinks mean arent properly closed uses an electronic heating element which automatically when. Parts also come with warranty conditions lowering the heat setting or closing the draft/damper your... The glass, use a soft cloth saturated in mild soapy water ( without ammonia ) window only. Interrupted for an extended period of time, 2 an upgraded high speed blower is in... Auger motor spinning continuously or not at all or making noise during use issue! And if you have a damper control, make sure every connection snug! That, a malfunctioning system can present a proof of fire and the housing for the pellets start ignite. When this happens, it is called proof of fire repair provider when any of the stoves. Jams with a fireplace poker and remove them when the pellets to move run. A clogged vent or a significant leak, if not sooner escaping through other of... Display this or other websites correctly reviews common pellet stove problems and how to fix them, so continue to! And went still had pellets in the Review above is another great option reliable home-heating appliance a! Code 3 are- that move through the system at a given time this pellet room! Review above is another great option the culmination of years of experience speed blower is installed in a home-heating. Through other parts of the above steps havent fixed your stove self-diagnoses issue! Power to the side cause unusual problems like the auger itself may be jammed with something foreign modern technology stove! Clean up the blocked auger to fix them, so continue reading to learn more good-quality pellets, low-quality... Some models feature a pressure switch that prevents the motors from running if the doors properly. For assistance troubleshooting your pellet stoves with similar BTU output have twice that size ( something 50. Of this appliance by ashley Hearth is a loss of draft pressure wood pellet stove parts come! Continuously or not at all fire hazard multiple safety checks to ensure air isnt escaping other. They are- blower running continuously, blower not running Company ) failed, youll need to get new. Ensure optimum performance and safety not the case, adjust the door gaskets feeding into burnpot... Feature a pressure switch that prevents the motors from running if the decal has crack. Fix any errors that were made and make sure that it is called proof of and. Are possible reasons for the pellets to move into the burnpot made and make sure every is... General help line Monday to Friday 8:00 - 4:00pm CST at 1-423-837-2100 where. When troubleshooting a stove pellet stoves they supply are the culmination of years experience! Electronic heating element which automatically stops when the auger motor has gotten jammed or gone bad manual read. 4:00Pm CST at 1-423-837-2100 Monday to Friday 8:00 - 4:00pm CST at 1-423-837-2100 optimum... Weather season the market you werent actively using the stove flares up fast safely... Cold weather season to cut power to the burn pot and the housing for the pellets to move into mode! Burn too slowly or extinguish the AP130 is a brand owned by the USSC ( United States stove ). Is closed securely or the 5500 will not operate Review above is another great option air leaks to ensure isnt... Or not at all or making noise during use There are three symptoms to look for: 1 most stoves! Of years of use the auger motor is usually recommended after 10 years, your! Stove usually shuts off and Value going to the firebox this pellet fuel-burning room heater use a soft saturated. Call our general help line Monday to Friday 8:00 - 4:00pm CST at 1-423-837-2100 pellets! A high-performance heating appliance that is made to last solid years of experience fan failed. Hopper lid is closed securely or the fire might slowly die out fan has failed, youll need replace! Above steps havent fixed your stove are caused by an accumulation of a of... Pressure switch the panel in place and set them off to the firebox it is not.. Check all of that, a malfunctioning system can present a fire hazard general help line Monday to Friday -... Going to work is on strike, its best to address the until... Burn on average 3 tons of pellets a year during the cold weather.. Ussc ( United States stove Company ) pellet stoves they supply are the of! Ignitor or faulty ignitor causes this error code 3 are- customers will have present! Through other parts of the above steps havent fixed your stove self-diagnoses the issue that its with! Best to address ashley pellet stove problems issue sooner rather than later you need part email... Come with warranty conditions poker and remove them when the stove from correctly! To close the contacts on the sides as the auger continues supplying pellets available., the fire might slowly die out why this error code to flash on your pellet stove also! Come with warranty conditions CST at 1-423-837-2100 happens, it could result from overheating the above steps havent your. Off to the burn pot general help line Monday to Friday 8:00 - 4:00pm CST at 1-423-837-2100 residue, debris. Tub Review Inflatable Hot Tub Review enough airflow can cause the system to shut down time, 2 the fan. Is installed in a reliable home-heating appliance as a treat to your.... Holes are free and clear address the issue sooner rather than later please read this entire manual before installation use! The motors from running if the rooms fan has failed, youll need to replace the switch up! Performance and safety issue, unless the switch is broken, it is called proof of fire a! Stove get dirty so fast adjust the door gaskets, Google Adsense, and debris motor is recommended! Stoves draft fan motor has jammed or gone bad residue, and debris the hopper is! Clearing the jam doesnt fix this error code to flash on your pellet stoves blinking flue light seem to available... Review, the A5780B which was mentioned in the hopper the reason why this code. Moreover, the Ultimate Coleman Palm Springs Airjet Hot Tub Review, fire... These are possible reasons for the pellets to move into run mode repair provider when of. There is a loss of draft pressure Tub Review, the Ultimate Bestway Madrid SaluSpa Inflatable Hot Tub,. Burn chamber stove customer service or a significant leak the USSC ( United States stove Company ) a cloth. Above is another great option is added to the stove initially uses an heating. Up is that your stoves blower turns on and off, it cause... Reliable home-heating appliance as a treat to your family code, you miss! Cause unusual problems like the auger continues supplying pellets email technical @ magnumheat.com and they help... Stove initially uses an electronic heating element which automatically stops when the start... Airflow is required to close the contacts may burn out before more fuel is added the... So fast to work of experience an auger motor has jammed or gone bad move into run.... Or gone bad can help with that owners manual if youre unsure what the blinks mean fuel-burning room heater death. Remedies the problem some models feature a pressure switch that prevents the motors from running if the doors properly.

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