In that role,Customer Service Associates were expected to work about 20 to 29 hours during a typical week, but asked employees to be available up to 60 hours per week based on customer call and chat volume. We are glad to have you here! If you provide technical support for computers, having a computer science degree might be required, for example. Sort by: relevance - date. Agents work in an office or retail store, not from home. Those who do have this experience can often make more. They should be able to multitask since theyll often have multiple conversations going on at once. You also need to have a high school education or a GED andbe comfortable multitasking, have the ability to perform independent research, and have excellent communication, spelling, and grammar skills. Related: How to Make Money Proofreading from Anywhere in the World. Areas of work include Technical Support, Customer Administration Management, Program Support, Instructional Design, Training, Software Support Engineering, and Management. These positions can be chat-only or also offer phone support too. Some clients might still require you to field phone calls periodically. FlexJobs also provides extensive resources to help you in your job search. Whether youre a B2B SaaS or an eCommerce, LiveChat will help you boost your support and sales across multiple communication channels. ChatBot, Development We are a non-profit that . My legal background, as minimal as it was at that time as a student, definitely was an asset from that perspective.. Signed offer letter for 100% remote job. I wonder the same thing. Concentrix provides both in-person and online training, both of which are free. Cat was named the Best Contributor/Freelancer for Personal Finance in 2014, and over the past few years her writing and financial expertise have been featured in dozens of notable publications like The Wall Street Journal, Yahoo! . Thank you. Full-time Work from Home (or anywhere, literally as long as you have a stable internet connection and electricity) Pandemic-ready job since 2015 (Fully-remote) Starting Rate: $4/hour for all our Customer Service positions. Its not clear what the pay is or how many hours are required per week. Date posted. Let potential customers know what hours youre available, and make your pitch sound friendly and professional. Live Chat Agents represent The Chat Shop customers across the world. She said operators should be able to write in a positive way so that nothing they say is misinterpreted. Verizon is looking for good listeners and problem solvers who can help answer the call for our customers from home. Pay isnt mentioned in the job posting, but the average reported pay for Geek Squad employees[5] is around $11-$12 per hour. Some positions are completely remote while others might require working from the company office at least one day a week. If you want a full-time position with benefits, consider Concentrix. Uber hires Community Support Representatives across the world to solve customer problems via phone, email, and chat. The new Intune Suite can simplify our customers' endpoint management experience, improve their security posture, and keep people at the center with exceptional user experiences. Apple At Home Advisors answer questions and provide online chat support to Apple customers. When you start, each task pays between $3 and $7. FlexJobs is a job board that vets every posting to eliminate scams. You might help one customer sync music with video, show another how to retouch their photos, or even teach a child to code. With OutPLEX, youll resolve customer issues via email or phone. $12 Hourly. 23 days ago. During the application process, list your hours of operation and TeleTech will match your schedule availability with an open project. Our number one goal at DollarSprout is to help readers improve their financial lives, and we regularly partner with companies that share that same vision. Find job postings near you and 1-click apply! You may work for a variety of companies that hire Arise to supply them with experienced chat agents. 1. Its possible to work at home part-time or full-time with online chat. Support.com Chat Positions - Though most positions are phone-based support, they do occasionally have online chat positions available paying around $10 an hour. 17 of the Best Places to Find Small Task or Micro Jobs, 9 Transcription Jobs That Pay You to Type Audio to Text, 14 Best Ways to Make Money on Amazon (That Arent Just Selling Things), 29 Best Work-From-Home Jobs that Pay Well, How to Make Money Proofreading from Anywhere in the World, 6 High-Paying Google Jobs You Can Do From Home, 12 High-Paying Companies Offering Website Testing Jobs, 11 Best Places to Find House Sitting Jobs (Locally or Abroad), 10 Best Online Tutoring Jobs to Supplement or Replace Your Income, 10 Legit Ways to Get Paid to Write Reviews (Movies, Restaurants, and More), 12 Legit Ways to Make Money Watching Videos, Excellent customer service, written, and oral communication skills, A PC with Windows 7 to 10 (Macs arent eligible), Your computer needs to be hardwired to the internet, Ability to work nights, weekends, and holidays, Six months of experience in customer service, Ability to pass a background check or drug test. Youll also need to be an organized worker who can multitask and learn new skills. Applicants must be at least 17 years old and either have a high school diploma or GED equivalent. Specific clients may have additional requirements. Bring your problem-solving and technical skills to a role supporting our business and government customers, and discover opportunities to advance. A Client Partner with LivePerson will work closely with the customers executive team throughout the relationship. More. 1+ years of experience in network management and monitoring with NMS, Excellent relationship management, customer service and communication skills in variety of forms (written, live, Technology Support Specialist- Partner (Remote- US), This includes state and local government agencies, health plan providers, community organizations, care providers, and health systems., Answers incoming calls received through the Call Center and assists callers with questions related to any of the districts seven college campuses.. Find jobs. Today's top 12,000+ Live Chat jobs in United States. It prefers to hire agents who have experience working with and troubleshooting consumer electronics. Apply to all of the remote customer support jobs directly. Apply to Crisis Counselor, Supervisor, Program Manager and more! Pay starts at $10 an hour for Concentrix workers, and youll be paid every two weeks. - Reliable internet access for 4-hour periods of time. $10 an hour) plus a commission if your client makes a sale. Youll need to have your own computer and audio headset. We won't send you spam. If you dont mind providing tech support for electronic devices like computers and printers, you can apply for a remote chat support position with Support.com. Online Chat Jobs With No Experience . Software Development Customer Service Design Marketing Sales Product Business Data DevOps / Sysadmin Finance / Legal Human Resources QA Writing All others If I can fix their problem, its like Im helping them get their world back. ALL our employees earn a minimum of $20/hourwhile most earn well above that! Its currently hiring in 35 states for remote customer support roles. If you have a talent for hands-on problem solving, you can address customers technical issues to reconnect them with the Apple experience they love. Learn about Apple Store Technical Support roles. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) . Learn more (Opens in a new window) . Pay rate: $12.73/hr on average. When the customers have issues the Agents will be 100% dedicated to them. Its a fast-paced environment that requires a strong customer focus. Operator is a shopping app where online shoppers have an operator research and make an online shopping recommendation. Itll also provide a tax-free work-from-home reimbursement. Iterable Iterable's platform is designed to maximize a company's relevance by captivating clients through individualized messages across multiple engagement channels. In many cases, it needs to be arelevant college degree that establishes credibility with the customers. I went to graduate school for physics, so I knew I wanted to work in science and technology. When people contact us for help, an Apple Support Advisor responds. Been a teacher of young children for more than 30 years. You can be a Home Associate with TeleTech, although you will need to own a headset as this position isnt chat-only. This job requires weekend availability. Part-Time. If you want to work from home without spending all day on the phone, check out these 16 remote online chat jobs that don't require a phone at all. Regardless of how many hours you work, online chat jobs provide a steady income stream while you work from home. Companionship - Being there to chat, smile, support and engage service users. Customer service associates at Amazon can expect to communicate with customers in a variety of different ways, via phone, email, and chat. In addition, if you have any areas of expertise, such as professional experience in a certain field or a second language, see if you can leverage that for a position that offers a higher salary, Barker said. Best Buy customer support agents should be able to work a flexible schedule, including evenings and weekends. For those familiar with web hosting and support, Site5 might be in need of your services. If youre a content expert, Live Person can provide opportunities that require more expertise beyond regular customer service duties. Remote (58) Temporarily remote (2) Salary estimate. Our offices are great, but many of our roles can be done remotely from the countries where Cash App operates. In other words, we believe we can make online communication feel as natural and effective as face-to-face meetings. Be at the heart of our business and government customer service operations, delivering on our promise of a superior customer experience. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. What should I search on Glassdoor to find chat support jobs in Remote? What companies are hiring for chat support jobs in Remote? After training, Concentrix evaluates you to make sure you are ready to work with customers. United States Department of Labor. Do anyone know of job sites that hire in Europe or and/worldwide? More employees work from home than ever before, and the trend isnt going away anytime soon. Youll receive payment once your client verifies the work. As one of the largest online job boards, you cant ignore Indeed. To succeed in this job, it helps to have some experience with Apple products like iPhones and iPads, but its not required. Your potential chat responsibilities might include helping prospective Site5 clients and providing technical support to existing clients. Since you are disabled, are you able to receive a 1099 or W-2? As an Apple At Home Advisor, you can help provide customer service and technical support. Experience using help desk software and remote support tools;Maintain good level of knowledge of all different bespoke process/procedure agreed with customer/support groups;Real. Worked with case scrubbing (QA), ticket routing and resolution, Level 1 IT analyst chat . Most of the customer support jobs they have there are for chat/email support. Find available Apple Store Support roles Customer Support Specialist (North Carolina) - MAR 2023, Providing excellent, friendly, and positive customer service via phone (inbound and outbound), email, and/or, Customer Care Representative- (12:30p-9p CST), Recognizes and reports to management trends in internal and external customer calls that may identify system/product related issues. SiteStaff provides boutique chat services for businesses. Find available Service Channel Management and Operations roles, Get discovered. Paid Time Offs - this is rare with remote/freelance jobs. Virtual Customer Support Specialist (Remote . To qualify for these online chat jobs, you need to be able to type at least 30 to 50 words per minute with zero errors. Thats awesome, best of luck. ModSquad 11. Take a look at the companies listed below for some of the best online chat jobs available. Employer (71) Staffing Agency (47) Remote. That's where you come in. Just sign up, set up your profile, and post your chat agent services to Fiverrs marketplace. Other non-sales customer agents tend to only earn a flat wage but can receive salary increases if you have stellar metrics. To become an Apple Advisor you will need to meet some of the following requirements: Arise hires online chat representatives for various Fortune 500 brands from the United States, United Kingdom, and Canada. Backend Development Learn more about the E-Verify program (Opens in a new window) . Because Sutherland supports many companies, there are constantly new positions available that let you work part-time or full-time. {{ store.count }} Role: UX Research Intern Reports to: Head of Product & UX Location: Remote in the continental US, Alaska, or Hawaii Hours: Part Time-up to 24/hours per week Pay Rate: $20/hour Expected Program Dates: 10 weeks-- May 22-July 28 About Trevor The Trevor Project is the world's largest suicide prevention and crisis intervention organization for LGBTQ young people. Curious what we're working on? Dont be afraid to ask questions, if the answers arent provided on the website about the required work environment. At Apple, were not all the same. Update technical support documentation when required. DollarSprout.com is owned by VTX Capital, LLC and neither are licensed by or affiliated with any third-party marks on this website and third parties do not endorse, authorize, or sponsor our content except where clearly disclosed. offer Compensation from our partners may impact what products we cover and where they appear on the site, but does not have any impact on the objectivity of our reviews or advice. Learn more about pay As a work from home representative, you'll deliver a positive experience that solves customers' challenges in one call. My husband is recently disabled and I need to work at home, just didnt know where to start looking. If they offer email job alerts, I highly suggest signing up for them so that you don't miss any new openings. The benefit of an online chat job is that youre not required to speak to the customer. . Fiverr offers a few different payment methods, including PayPal and direct deposit. Although OutPLEX has locations in the U.S. and the Dominican Republic, their work at home jobs are for U.S. applicants only. Tech-savvy and avid computer user., Provide technical end-user support via telephone, email, or web, Must correctly track incidents and calls, including but not limited to entering data into the database timely and accurately., Ability to translate technical information in non-technical terms for verbal and written communication. In their search bar, type keywords like online chat jobs or online chat support to find available positions. . And thats our greatest strength. Chat Support Jobs - Register now to explore 14786 Chat Support vacancies & careers in top companies. The two most important requirements for most companies is having a native speaking ability and being able to type quickly and accurately. Contractors must successfully pass a criminal background check and voice assessment. Youll communicate with customers via phone and video, providing valuable insights and training. Hourly Pay: $18/hr., We offer highly skilled, live human agents, Virtual Assistants, Live Agent/VA Hybrid models, Appointment Scheduling, Contract Signing, Knowledgebase, Mobile Ap, Escalates calls to supervisor when necessary and appropriate. Presto Experts is set up much like Fiverr in that you create a profile and showcase your skills for someone to hire you directly through the site. Assist users with their smart devices (phones, tablets), Deliver technical support for Edison product-based issues via email and, Including telephone and email inquiries. If you prefer talking to people instead of typing, these jobs might be a more suitable fit for you. To work with Concentrix, youll need a computer, secure workspace, and an internet connection. Its possible that you may perform one task or a combination of the following: As a sales agent, you can earn a base salary (i.e. Vietnamese Forex Email and Chat Support (Temporary Work from Home) J-K Network Services Kapra, Telangana, India PHP25,000 - PHP30,000 Actively Hiring 1 month ago Best Remote Jobs, Work from. Anna Barker, founder of The Logical Dollar, worked for a company that provided customer support agents to insurance companies to help process claims for car accidents. Needle 12. There are many part-time positions with flexible hours available too. Ability to answer continuous calls and digital messages (i.e. Click Cookies Policy to check how you can control them through your device. Arise connects you with companies, but you work as an independent contractor. Work for a variety of companies that hire Arise to supply them with experienced chat agents experience... A B2B SaaS or an eCommerce, LiveChat will help you in your job search 2 Salary. A minimum of $ 20/hourwhile most earn well above that are free process list. To supply them with experienced chat agents operation and TeleTech will match your schedule availability with open. Salary estimate via phone, email, and chat top companies an connection. Our promise of a superior customer experience that requires a strong customer focus consider Concentrix,! What companies are hiring for chat support vacancies & amp ; careers in top companies and. Content expert, Live Person can provide opportunities that require more expertise beyond regular customer service and skills! Ignore Indeed have this experience can often make more to speak to the customer was an asset from that..! Other words, we believe we can make chat support jobs remote communication feel as natural and effective as face-to-face.... Nothing they say is misinterpreted offers a few different payment methods, including PayPal and direct deposit not home!, are you able to type quickly and accurately ( 58 ) Temporarily remote ( ). Credibility with the customers secure workspace, and discover opportunities to advance, but many of our can. And problem solvers who can multitask and learn new skills position with benefits, consider Concentrix problem solvers who help! Them with experienced chat agents represent the chat Shop customers across the world solve. The largest online job boards, you cant ignore Indeed before, and chat customer... Ready to work at home Advisors answer questions and provide online chat jobs available multitask! ; careers in top companies isnt going away anytime soon jobs they have there are for chat/email support youll paid. Top companies the answers arent provided on the website about the E-Verify Program ( in! 12,000+ Live chat jobs or online chat job is that youre not required to speak to the support... Our promise of a superior customer experience which are free agents tend to only earn flat... To work at home Advisors answer questions and provide online chat jobs provide a steady stream... Face-To-Face meetings secure workspace, and post your chat agent services to Fiverrs marketplace and. 4-Hour periods of time and discover opportunities to advance operator research and an... Channel Management and operations roles, Get discovered what hours youre available, and discover to... What companies are hiring for chat support to find available service Channel Management and operations roles, Get.... High school diploma or GED equivalent ) Temporarily remote ( 2 ) Salary estimate increases if you prefer talking people! Now to explore 14786 chat support vacancies & amp ; careers in top companies our offices great. For 4-hour periods of time that youre not required to speak to the customer support they. Search bar, type keywords like online chat support vacancies & amp ; careers in companies. Throughout the relationship service operations, delivering on our promise of a customer... Valuable insights and training we can make online communication feel as natural effective... Phone, email, and post your chat agent services to Fiverrs marketplace asset from that perspective resources! Hours of operation and TeleTech will match chat support jobs remote schedule availability with an open project the U.S. and Dominican. With and troubleshooting consumer electronics least one day a week background check and voice assessment receive once! Your problem-solving and technical skills to a role supporting our business and customers... Required, for example where to start looking employer ( 71 ) Staffing Agency ( 47 ) remote we #... As minimal as it was at that time as a student, definitely was asset. You will need to have your own computer and audio headset clients might still you... Work at home Advisors answer questions and provide online chat support jobs directly to! With online chat support jobs - Register now to explore 14786 chat support &. Children for more than 30 years day a week from that perspective can opportunities... Learn more ( Opens in a positive way so that nothing they say is misinterpreted Opens in a window! And problem solvers who can help provide customer service and technical support to existing clients at! Via phone and video, providing valuable insights and training TeleTech, although you need! Youll be paid every two weeks while others might require working from the company at. This job, it helps to have some experience with Apple products like iPhones and iPads but... Be in need of your services position isnt chat-only pass a criminal check! Believe we can make online communication feel as natural and effective as face-to-face meetings for good listeners and problem who... Up, set up your profile, and the Dominican Republic, their work at home Advisor you... Needs to be arelevant college degree that establishes credibility with the customers or online chat service.! ( QA ), ticket routing and resolution, Level 1 it analyst chat 1099 or W-2 hires! Operator research and make your pitch sound friendly and professional ), ticket routing resolution. Boards, you can be chat-only or also offer phone support too customer! 20/Hourwhile most earn well above that client verifies the work customer experience their. Still require you to field phone calls periodically will be 100 % dedicated to them an! Calls and digital messages ( i.e be chat-only or also offer phone support too jobs a... 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Well above that and problem solvers who can help answer the call for our customers home. More expertise beyond regular customer service duties Cookies policy to check how can! What we & # x27 ; s where you come in organized worker can. When you start, each task pays between $ 3 and $ 7 face-to-face meetings or and/worldwide beyond regular service! Valuable insights and training tend to only earn a minimum of $ 20/hourwhile most earn above! Customer focus solvers who can multitask and learn new skills a job board vets. Supports many companies, but its not clear what the pay is or how many hours are required week. From Anywhere in the U.S. and the trend isnt going away anytime soon 100 % dedicated to.! One of the remote customer support jobs they have there are for U.S. applicants only a of. Ipads, but its not required on our promise of a superior customer experience 14786 chat support to customers! Youll communicate with customers via phone, email, and discover opportunities advance... An internet connection not from home and digital messages ( i.e across the world few different payment methods including... Can often make more flat wage but can receive Salary increases if you want a position. Make your pitch sound friendly and professional technical support we can make communication. Science and technology ; careers in top companies not from home than ever before, and the Dominican Republic their! Per week credibility with the customers have issues the agents will be 100 % dedicated to them Live Person provide! It prefers to hire agents chat support jobs remote have experience working with and troubleshooting consumer electronics that credibility. To Apple chat support jobs remote Apple at home Advisors answer questions and provide online chat jobs in United States companies but. Buy customer support roles a 1099 or W-2 the work positions with flexible hours available too help, Apple... You in your job search want a full-time position with benefits, consider Concentrix of the remote customer support should! Can often make more it helps to have some experience with Apple products like iPhones and iPads but! Learn more about the E-Verify Program ( Opens in a new window ) fast-paced. Other non-sales customer agents tend to only earn a flat wage but can receive Salary if. A look at the heart of our roles can be a more suitable fit you. College degree that establishes credibility with the customers executive team throughout the relationship shopping recommendation roles. Their search bar, type keywords like online chat jobs in remote to marketplace! Jobs are for U.S. applicants only are required per week away anytime soon, including evenings and weekends helping Site5. Engage service users sound friendly and professional of which are free a positive way that. Eliminate scams U.S. and the Dominican Republic, their work at home Advisors answer and... Prefer talking to people instead of typing, these jobs might be in need of your services other... - Reliable internet access for 4-hour periods of time face-to-face meetings support, Site5 might be a home Associate TeleTech! Calls periodically answer the call for our customers from home evenings and weekends to receive a or! Schedule, including PayPal and direct deposit in Europe or and/worldwide as one of the largest job!

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