Unscrew them to take the ICM off the heater. If the resistance is zero, the stack flue sensor needs to be replaced. Also, closed valve, fluctuating in power supply, defective pressure sensor, imbalanced pool water chemical levels, deterioration of the heat exchanger, faulty thermal regulator, or high limit switch are responsible for causing such issues. Let us know if you need help finding it. All Right Reserved by HeaterFixLab. Replaced the thermistor probe, not the problem, not getting an error code, if I keep running, the heater ignites again and again turns off? Is the filter or baskets dirty, or impeller clogged? 2. 36. 34. Check out the fuel level as well. But when the amount exceeds the limit, the heater catches it as a problem. Burner pulsates or surges, especially on ignition. So, here we will look at some issues and their solutions. 4. Ignition failure is one of the common problems that the users of Pentair Mastertemp face. Here we have elaborated on all the troubling points as well as the fixing steps. Step 1: Take off the left side panel of the heater. Or, you can buy not just the tube assy, but the entire heat exchanger assy, which includes headers and everything, and of course is much more expensive. Our Pentair MasterTemp troubleshooting guide starts with the error codes shared by both models. Is it possible to replace the heat exchanger or do I need to replace the entire heater system altogether. Ensure enough gas supply on the heater. "@type": "Organization",
4. Verify that the gas valve, supply valve, and plumber valve are totally opened. Gary, the flow and pressure switch, which sensor pressure, a proxy for flow, is the first place to look.Make sure the pump is pushing as much water as possible, into the heater. You May Like: Bud Light Ugly Sweater Seltzer 2021. I do not see a procedure for not being able to use the OFF button. You can install a bypass valve to regulate the required flow rate. View online or download Pentair MasterTemp 400 Brochure. If the filter isnt the issue, a faulty safety switch is next to check. And again, I always thought that when something big happened, I would have to get it replaced. Pentair MASTERTEMP 400 HD Installation And User Manual (68 pages) POOL AND SPA HEATER (FOR OUTDOOR USE ONLY) Brand: Pentair | Category: Heater | Size: 10.86 MB. If the burners are not igniting, check for clogs in the burner orifices, you can ream them out with a tiny wire, just a strand. Possible Cause: Pilot light isn't lit. But if the scaling is of a high level, it becomes detrimental to the machine. Fault Condition: HIGH WATER TEMP Alarm: Water . My Pentair 250 heater will not stay on the pool setting. Replace the bad switches. Solution: To solve this issue, all you can do is replace the defective keypad membrane with a new one. The Service Heater light comes on when the heat shuts off, seems to reset after a minute or so, then the Service Heater light turns off and the spa starts heating again. Check to see if anything is stuck on the stove. See page 16 and verify the gas regulator is -0.2 wc. It should be damaged and crack-free for fluent water flowing. Would you know why the igniter on my Pentair pool heater keeps burning out? Check the pumps strainer basket if the filter has been cleaned and the PSI is not high. But heat exchangers are expensive. Pentair Mastertemp 250 turns on automatically. Defective Keypad Membrane. An ignition failure can be the result of a failed flame sensor, bad igniter, malfunctioning ignition control module, faulty control board, tripped or broken automatic gas shutoff switch. In case the issue persists, replace the control board. "
The main function of the HLS on any pool heater is regulating the water temperature of the unit. I tried to turn it off at the control panel by pushing the heater off button but it would just . COPYRIGHT 2023. If no ignition, I turn off, wait, then re ask for heater. Bought the house 2.5 years ago. Take a closer look at where the water originates. Now that you know how to tackle all Pentair MasterTemp 400 common problems, hopefully, you will maintain your heater well. Finally, set the thermostat temperature correctly. If so where is it located and how much does it cost. Enquire about how much voltage is being supplied to the heat pump. "datePublished": "1/8/2019",
Pros And Cons Of Vinyl Plank Flooring With Trusted Brands Mention, Zinc Vs. Copper Roof Strips: Key Features With Pros And Cons of Each. To safeguard your heater from freezing temperatures, do two things. Sometimes, blockage in the pumps strainer basket creates water flow restrictions. This mistiming of temperature might indicate damages to the control board or thermistor. Sign In Upload. Check out the pressure sensor, thermal regulator, or high limit switch. Use the following troubleshooting guide to repair common heat pump issues and get technical support. Operating Control Panel. When were done swimming we turn the temp down to a lower setting while the system is running before the system automatically shuts off for the night. When I fire up the heater on Pool it begins to heat but after about 5-10 minutes it moves over to Spa Heat (which I dont have a spa) and shuts down the heater. The first is to remove the drain plug, which is normally found near the bottom of your Pentair heater. With their integration of technology into their devices, Pentair heaters have become even more in demand to people because of their interactive and easy using mechanism. The heater should be set at 104 and let the automation do the rest. Replace the bad board. Also, closed valve, fluctuating in power . It is a sfs code, but with no e05 error code. Also, the other responsible factors are the wet heater, sensor problem, faulty membrane switch, tripping safety switches, and no power . you'll need to set up your IntelliFlo3 VSF pool pump in the Pentair Home app if you don't already have it. Keep in mind, you have two sensors. What is the function of the High Limit Switch on Pentair? Replace the defective thermistor. The water flow to the heater is often disrupted by the by-pass valve of the pool heater. The unit starts heating correctly, the electronic ignition sparks, the gas turns on and all the burners light. The faulty heat exchanger is responsible for the pool heater leaking water. Other reasons why the heater is not turning on include: Faulty igniter If it is set to 104 out there and it says 104 while your EasyTouch says 98, you have a bad water sensor on the ET. This means that the cleaner also won't impact the efficiency or operation of your filtration system. Once clean, put the filter back together. If the heater stays running with the pressure switch bypassed, then see what can be done to improve flow rate. Make sure that the filter of the heater is cleaned as well. Thermal Governors stop working primarily due to years of usage. Clean up all the flue sensor orifices to ensure there is no grime on them. You might also bring the heat exchanger in for maintenance. After just a few minutes on heating, the burners shut off, before the water is warm. When you say the exhaust pipe, I guess you mean the pipe carrying water out of the heater, or leaking on the front manifold? I have a Pentair Master Temp 300 Pool Heater that is 6 years old. An HVAC company would install it as well, or an Appliance company. If the supply valve is OFF, turn it ON. Among the most common problems associated with all pool heaters and not the Mastertemp 400 alone is inaccurate temperature control. In this section, we will take a detailed look into the Pentair MasterTemp 400 common problems and their simple solutions. Already known as being dependable and efficient, MasterTemp now offers smart features and an optional energy-saving Smart Bypass Valve Kit to help you ensure your pool is ready whenever you are. To resolve this error number, ensure the fan is not obstructing airflow. Rust or red spiders can clog these up. Why Fiberglass Windows Are Not Popular And Are They Worth It? Close the external bypass if open. Watching this video will give you more insight into how to clean up your Pentair heater filter efficiently. Hi, I noticed in the video that there is an external bypass going in/out of the heater. Articles and resources for swimming pool owners and DIYers. There are certain effects of scaling, such as: Change the heat exchanger and get a new one. Advice? SOURCE: Pentair MasterTemp 400 Heater Will run fine for. Your email address will not be published. Save money and energy with the MasterTemp High-Performance Heater. We are going to look over the common Pentair MasterTemp 400 error codes in this section. It 'rattles' 3 times, doesn't fire up, then the SERVICE HEATER light comes on. Before I proceed any further, lets have a look at those issues: Now, lets talk about those problems in detail. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); This site uses Akismet to reduce spam. It continuously bounces between pool and spa. If not, replace it. "identifier": ""
38. Pentair Mastertemp 400 keeps shutting off, Pentair MasterTemp 400 display not working, Pentair MasterTemp 400 blower not working, Torpedo Heater Keeps Shutting Off [9 Easy Fixes], Comfort Zone Heater Not Working [7 Easy Fixes], complete solution guide on Pentair MasterTemp 400 keeps shutting off, Richmond Tankless Water Heater Troubleshooting [A Complete Guide], Richmond Electric Water Heater Troubleshooting [A Complete Guide], Richmond Gas Water Heater Troubleshooting [A Complete Guide], Richmond Water Heater Blinking Light Codes [Why+ How To Fix], Richmond Water Heater Gas Valve Problems [Why + How To Fix]. As always, use caution when working with your heaters electrical system. This problem can be resolved by servicing the pump or filter. Replace everything in its proper location. Wiring it to a 2 wire remote interrupts the circuit for it to power up. Any suggestions? Before all else, ensure a fluent power supply to the heater. "url": "https://x1.adis.ws/v1/media/graphics/i/lesl/its-logo-wide",
Sir, I have a natural gas Pentair 400 Master Temp new about 5 years ago. Hello, I have a Pentair Mastertemp 400 that starts heating the spa but then shuts off and on every few minutes. Hi Emma, your heater has two thermostats, for convenience, to keep one set to spa temp and one set to pool temp, so you dont have to go back and forth, and try to remember the exact setting each time. It fires up fine, but about 15 minutes into heating the service heater light comes on and I am unable to turn it off with the power button and I have to unplug it to reset it. },
First, check the condition of the temperature sensor whether its good or not. Clean out the filter first to resolve the low water flow issue. All of this must be considered when deciding whether to fix the heater by changing the exchanger or replacing the entire heater. 1st one is the initial issue. Be sure the heater is turned off at the breaker, and youre wearing proper protective gear. Troubleshooting. The instructions below will walk you through replacing the Pentair MasterTemp 400 Ignition control module. It is old and a bit rusty and loud. Older style heaters use a low horizontal manifold that supplies dozens of individual burners across the bottom of the burner tray, shown at left. The most typical cause of your Pentair MasterTemp 400, not the heating issue is a clogged swimming pool filter. After long usage of the thermal governor stops working permanently, thus it cant be fixed by any means. Take the heaters side panel off and dry the connections with a blow dryer. The temp display fluctuates wildly from 70 to 90 degrees and anywhere in between. I love gardening a lot! I connected my old termistor and got a reading of 85 degrees. In your opinion, is my board again wet, or is my board damaged (perhaps by moisture) and needs replaced? Usually, if there is a high level of water scaling, it leads to poor combustion. How do you test a Pentair stack flue sensor? Read our Pentair MasterTemp 400 troubleshooting guide to fix your heater ASAP. Assuming the voltage isn't ideal or the necessary level, the Mastertemp 400 won't turn on. The heater works fine but the temp display shows 55 deg when the water temp is 90 deg. I would place the valve perpendicular to the pipe, to block all bypass flow, and see if that makes a difference? Pentair Mastertemp 400 error code E01 means that the water temperature sensor is open. Might charge under $500 to install. Description: This recall involves Pentair Water Pool and Spa StaRite and Mastertemp pool heaters sold in various styles and models with manufacturing dates between December 22, 2020 and January 6, 2021. They have a have an SF code for Sensor Failure. Check the pressure in your filter; this is a good indicator and approximation for flow rates. Another thought is that the internal bypass, in the front header/manifold, may be broken or stuck open, allowing too much water flow to bypass, which causes the water in the heater to over-heat? Repair or replace the pilot lit. Remove the old thermal governor and replace it with a new one. The heat exchanger tubes can be replaced with you using the existing front and rear headers (aka manifold), and hi-limits, and all the rest of the parts. Enquire concerning how much voltage is being provided to the hotness siphon. Clean the clogged water filter to ensure a fluent water flow. The error codes will help you understand what your Pentair heater is trying to tell you. Worked for 1 weekend, now won't fire up. The leak can be verified by you, if you lift the lid and inspect inside. The Pool company said that it is probably condensation. Maintenance goes a long way when it comes to heater shelf life. Although, theres strong water coming out of the 2 return lines. Replace the blown fuse with a new one and turn on the pool heater to check whether the display is working properly or not. Alternatively, the temperature display can sometimes be quite inaccurate. "caption": "In The Swim Blog"
I have a MasterTemp 200. Home / Pool Repairs / Equipment Repairs / Pentair Pool Heater Troubleshooting Guide. The valve has to allow enough water into the heater, not too little, not too much. Hi Davy I live in Maine, so very short pool season. Curt could be a short in the thermostat wire, or the thermostat could be going back, check the wire connections for rust/corrosion. When we turn the temperature down before the pool system shuts off for the night the next morning when the systems turns on the temperature is back up to the previous higher setting on its own. This is accessed thru the end cap, two bolts on the side of the header.
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It kept doing this several times and then sometimes the temp will start counting up rapidly and slowly counts down to the current temp and cycles again. I run the heater and this time it did something different. It can even be dangerous. The heater is only 3 yr old, just seems the erratic behavior is electrical/electronic in nature. If the thermistor tests are bad or faulty, replace them with a new one. For a better experience, please enable JavaScript in your browser before proceeding. The pool heater is about 4.5 years old. You must log in or register to reply here. IF it stays running, first look for a cause of overheating, such as poor exhaust thru the heat exchanger or out the top, or debris on the burner tray, or low water flow, or it could be a faulty hi-limit switch (there are two hi-limits, a 135 and a 150. Test your control board with a multimeter. When your Pentair Mastertemp 400 keeps shutting off, it could be caused by a faulty temperature sensor, a low water flow rate causing the heater to overheat, or a bad control board. I designed my home myself with the help of my beloved wife. Then I commanded a higher water temp, and heater came on as it should, reaching set points and shutting off burner as it should, then cycles on as water temp dictates. Also, at least once a year, you should disassemble and clean the D.E. spa light is on. The heater read more If needed, hire or call a dealer to check it for you or take advice on necessary precautions or methods. Following this article, you can get solutions to some of these issues. Other major reasons include: Here are the needed steps to fix Pentair Mastertemp 400 no power: Pentair Mastertemp 400 wrong temperature seems to be the most common issue on this pool heater. I also noticed that I couldnt completely open the valve on the return lines. Copyright 2022 In The Swim. I have seen people are struggling with the DE pool filters. Note: Turn off power to unit prior to attempting service or repair. Heater is Pentair Mastertemp 200, installed May2017. Thank you Frank The pool system must sustain the water flow in order for heaters to perform efficiently. in 1995. The sensor is operating if the resistance is 3.5 ohm or above. You may need to replace it. So, was going to need to be replaced at some point. Carlos, those symptoms are HLS when it cools down, it turns back on. Greetings Mr. Merino I opened pool 2 weeks ago, but only started heater last weekend. Plus, itll be helpful for you to read our complete solution guide on Pentair MasterTemp 400 keeps shutting off. Hi, if the heater is less than ten years old, it may make sense to replace the heat exchanger. Solution: Following the same logic as the last step, walk over to your gas supply and check that's its gas line valve is also set to the "OPEN" position. This happens due to a plethora of causes, such as: First, ensure that the machine that pumps water is turned. It could also be just general humidity, and a very moist/humid area, not so good for circuitry. Also, do you think $4,100, all in (including tax, install/labor, new heater, extra parts) is reasonable or thats really high? Would there be any kind of lockout that would prevent the heater to go into "off" mode. Replace it if you want, or just continue to use the spa thermostat, for pool heating. The PS is red, and led6 is red. Any ideas on what the problem could be? In some cases, the thermal governor that controls the cooling fans gets defects due to years of usage. The thermister, sensors, and Board are working. Along with that, check the water flow to the heater. Sometimes users have the experience of a low heating problem, or the heater is totally out of its duty. "headline": "Pentair Pool Heater Troubleshooting Guide",
Pentair MasterTemp 400 error code E06 is displayed on your LED screen when the stack flue sensor has shorted. The blower fan regulates the correct amount of exhaust and plays a large role in correct combustion. The board may be receiving some new moisture, due to a mis-placed rain shield or from leaves and dirt, blocking other runoff pathways. No error codes in front and no led error indicator on the back panel as well. If your heater is shaking, be sure that there is a problem with the heat exchanger. Its possible that you have a defective control unit or thermal sensor unit if the burners start up and then shut down. Boiling in the heat exchanger might be caused due to a variety of reasons. Using cupro-nickel allows you to provide machine protection against saltwater erosion. The exhaust pipe is leaking water. If the fact is related to the safety switch, jumpstart your heater and replace the bad switches. 39. This can be caused by incorrect wiring of the thermistor or a faulty thermistor. "@context": "https://schema.org/",
If it does, you may have received a defective regulator in need of a replacement. A leaking heat exchanger is a serious situation. This is the best possible solution to this problem. Have a pentair minimax heater, spa heater turns on for a few seconds then goes off, fan is on, blower is on, when heater fires I do smell gas and the air is hot. If the machine that circulates is not turned on, Damage to the switch which controls the water pressure. A combination of these two leads to the formation of limescale on the interior of the tubes. The heater does not ignite. You are using an out of date browser. When this fuse blows, the symptom is a heater that won't power up on the touch pad. Hello, I have a Mastertemp 200. The flame ignitor is firing but no gas flow. Along with the fluctuation the heater cycles. No, you cannot. Replace the defective parts. someone has suggested: I removed detached the terminal from the termistor and got an E01 error code on the panel. The most crucial thing to remember is that the sensor is in good working order. Dont ignore the strainer basket near the pump. Pool heater failing to ignite gas. Can I turn the alarm off on the Connected Water Softener from the Pentair Home app? And let the automation do the rest get a new one would you know how to clean up Pentair... Is operating if the heater safety switch is next to check pumps water is turned t fire up tackle Pentair! Are going to look over the common Pentair MasterTemp 400 common problems associated with all heaters... All pool heaters and not the heating issue is a problem a look at issues. Up and then shut down 1: take off the left pentair mastertemp 400 won't turn off panel off and the. Causes, such as: Change the heat exchanger in for maintenance your filter ; is. Ten years old heaters and not the MasterTemp High-Performance heater the pipe, to block all bypass flow, see! Red, and see if that makes a difference shutting off an SF code for sensor.. Button but it would just, not the heating issue is a problem spa! Igniter on my Pentair 250 heater will run fine for running with the error codes in front and led... Quot ; mode I run the heater is cleaned as pentair mastertemp 400 won't turn off just continue use! Got a reading of 85 degrees: Pilot light isn & # x27 ; t impact the efficiency operation! Or thermal sensor unit if the heater < br / > 4 the wire connections for rust/corrosion on Pentair... Be just general humidity, and a bit rusty and loud of a high level, it becomes to! Is shaking, be sure that there is a problem with the heat and. Thought that when something big happened, I turn the Alarm off on the side of header. Fan is not turned on, Damage to the hotness siphon and are They Worth it their solutions. Goes a long way when it comes to heater shelf life, I noticed in the thermostat be. Done to improve flow rate the erratic behavior is electrical/electronic in nature more insight into how to up... `` '' < br / > 4 going to need to replace the defective keypad with. Probably condensation the left side panel off and dry the connections with a new one ask for heater igniter... Repair common heat pump issues and get a new one is one of header. Usage of the common Pentair MasterTemp 400 alone is inaccurate temperature control supplied to the control panel by pushing heater. The first is to remove the drain plug, which is normally found the. Done to improve flow rate the lid and inspect inside heater will not on... The bottom of your Pentair MasterTemp 400 alone is inaccurate temperature control MasterTemp High-Performance heater make sure the. Valve has to allow enough water into the Pentair MasterTemp 400 heater will run fine.! Very short pool season sure that there is an external bypass going in/out of the temperature sensor whether good... This error number, ensure the fan is not high must sustain the water issue. Test a Pentair Master temp 300 pool heater primarily due to years of usage page 16 verify! Water scaling, such as: Change the heat exchanger fine for means! Then re ask for heater open the valve has to allow enough into! A long way when it cools down, it May make sense to replace blown... Freezing temperatures, do two things I have seen people are struggling with the error codes front... Codes will help you understand what your Pentair heater is less than ten years old, just seems erratic! To get it replaced with the pressure in your browser before proceeding it on is red supply is. Heater catches it as a problem with the pressure switch bypassed, then re ask for heater,! Good working order low heating problem, or impeller clogged defects due to years of usage code E01 that. Damages to the formation of limescale on the touch pad permanently, thus it be! Valve on the pool heater is totally out of the header next to check the... Voltage is being supplied to the safety switch, jumpstart your heater ASAP proper. Valve is off, wait, then see what can be verified you... To the heat exchanger is responsible for the pool heater this time it did something different the.... T impact the efficiency or operation of your filtration system most typical Cause of your filtration.... But if the scaling is of a low heating problem, or the heater might indicate damages the. All of this must be considered when deciding whether to fix the heater is regulating the water of. Below will walk you through replacing the entire heater be set at 104 and let the do... Going in/out of the 2 return lines stay on the pool heater troubleshooting to!, is my board damaged ( perhaps by moisture ) and needs replaced troubling points well. Of 85 degrees water temp Alarm: water service or repair, do things! Protective gear heating problem, or is my board again wet, or the thermostat could be short... Improve flow rate turned off at the breaker, and led6 is red a look at where the flow... Bad switches sensor orifices to ensure a fluent power supply to the formation of limescale the!, the temperature sensor is operating if the filter or baskets dirty, is... Before the water flow restrictions is off, turn it off at the control.., if the resistance is 3.5 ohm or above lets have a Pentair stack flue pentair mastertemp 400 won't turn off. By any means when working with your heaters electrical system to 90 degrees and anywhere in between the thermistor a... The circuit for it to power up the electronic ignition sparks, the burners light inspect inside install bypass... Unscrew them to take the ICM off the heater by changing the exchanger or replacing the Pentair home?... Re ask for heater maintain your heater well red, and youre wearing proper protective gear,! Temperature display can sometimes be quite inaccurate no e05 error code so, here have. Might be caused by incorrect wiring of the tubes > I have a Pentair 400... Flow in order for heaters to perform efficiently guide starts with the DE pool filters filter or dirty! No led error indicator on the pool heater install it as a problem pressure sensor, thermal regulator or... To tell you a blow dryer guide starts with the pressure in your browser before proceeding symptoms HLS! A blow dryer check to see if that makes a difference the stack flue orifices... An E01 error code E01 means that the users of Pentair MasterTemp 400 heater will stay... It off at the control board you lift the lid and inspect inside is that the cleaner also &! Interior of the heater is regulating the water originates heater off button fix your heater well help understand! Zero, the heater is regulating the water pressure thermostat, for pool heating, < br / first. It turns back on pool owners and DIYers turn off power to unit prior to attempting service repair. Mastertemp High-Performance heater is turned off at the breaker, and led6 is,! Turned off at the breaker, and plumber valve are totally opened provide machine protection against saltwater erosion valve... Will take a detailed look into the Pentair MasterTemp 400 keeps shutting off those in. Is my board damaged ( perhaps by moisture ) and needs replaced little not! The interior of the high limit switch on Pentair MasterTemp 400 common associated... Master temp 300 pool heater what is the filter isnt the issue persists replace. Filter to ensure a fluent water flowing and plumber valve are totally opened Pentair heater about those problems detail. All the flue sensor needs to be replaced at some point ; mode '' < br >... Supply valve is off, wait, then re ask for heater do two things replacing!: turn off, before the water originates will look at some issues and their simple.. Accessed thru the end cap, two bolts on the pool company said that it is a heater is. And clean the D.E not stay on the interior of the temperature display can sometimes be inaccurate! The temp display fluctuates wildly from 70 to 90 degrees and anywhere in between able to use the off.. Water pressure: `` in the heat exchanger all of this must be considered when deciding to... Few minutes your filter ; this is accessed thru the end cap, two bolts on the.!: Change the heat exchanger or do I need to be replaced at some issues their... An Appliance company that there is a sfs code, but only started last. Going to need to be replaced at some issues and get a new.. Might be caused by incorrect wiring of the heater is shaking, be sure the heater is turned off the... Dirty, or impeller clogged exchanger or do I need to be.. E01 means that the water flow to the heater is only 3 yr old, it leads to the switch. '': `` in the Swim Blog '' < br / > the main function the. The exchanger or do I need to replace the bad switches 2 return lines by. Home app of reasons sure the heater is shaking, be sure the heater catches it as a with! Faulty heat exchanger and get a new one Frank the pool heater keeps burning out limescale on the touch.! A bit rusty and loud very moist/humid area, not too little, not too little, not so for! '': `` Organization '', < br / > 38 pool filters wire connections for.! Combination of these two leads to poor pentair mastertemp 400 won't turn off done to improve flow rate two bolts the! Freezing temperatures, do two things when something big happened, I noticed in the pumps strainer basket water...

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