Please try again." If there is an issue, StubHub will give you comparable or better replacement tickets (or your money back). I cannot list tickets for events in Switzerland, Please add listing for Meduza at Marquee New York on April 8, 2023, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Remember, you need to print these tickets. Anyone know what to do? No. Tickets for these new dates will go on sale March 3 at 10 am local time . Thanks. In the form of a scam, a seller will set a competitive ticket price. TLDR Stubhub is safe place for MLB ticket purchases, because its what they have most inventory and inside technology on. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Customer service all the way to your seat, 2000-2022 StubHub. "Our goal at StubHub is to ensure that buyers on our platform get the tickets they purchase and, at worst, a comparable or better ticket or a refund if a seller cannot deliver that ticket,". StubHub often gets compared to SeatGeek because the two are the most popular event resellers in the world. You can buy several kinds of tickets on StubHub,and they're delivered in different ways. Some fans had sticker shock when tickets . Danielle is the author of this solution article. So sorry to hear about the tickets and the event being sold out! In most cases, tickets aren't issued until 24 hours before the event. They use bots and whatnot which is so annoying. Select your seats Provide account and payment information They should appear on the site soon. User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Like eBay, StubHub ignores design in favor of data. Immediately after purchasing, I logged into Stubhub.com and could access my tickets no problem by clicking "View tickets." StubHub is the OG of ticket resale. After the switch, you will enter the email address you use to access the community in order to reset your password. Their customer service number is 866-788-2482. In most cases, venues are now not releasing tickets until 24 hours prior to the event. I receive a message that states "Attention Stub Hub is working to resolve technical issues that verify valid inventory is being sold. We are changing the way you register and sign-in to the StubHub Community. Yes I bought tickets to tonight's MLB All Star game a few days ago. Customer service all the way to your seat, 2000-2022 StubHub. Danielle is the author of this solution article. Why does it out that date if closer to 24 hours? If you buy you are covered by Stubhub fan promise. on tickets issued to original buyers. A ticket delivery delay can happen when: The ticket company hasn't released tickets to the original buyer yet The venue, artist, or team won't release tickets until a couple days before the event When a ticket delay happens, you may not get your tickets until just before the event. A place to discuss and share all matters concerning singer, Lana Del Rey. No, it's not within 48 hours, but that's the first time I use StubHub, and it's unclear to me when the barcode will be available as the message basically says "Your ticket is ready." 06-11-2019 09:38 PM 0 Reply CameronJ Stubber Re: No barcode after accepting the ticket I mean that all sounds legit but when I ordered the tickets they said they would be ready by end of day yesterday. We are changing the way you register and sign-in to the StubHub Community. No matter how you get them, we'll email you when they're ready. We are changing the way you register and sign-in to the StubHub Community. Since StubHub is a fan to fan marketplace we don't own any inventory ourselves. Ticket sellers on StubHub get to set their own prices. I am having the same issue. Perhaps I misunderstood how StubHub works, but I thought tickets went on sale at StubHub (for higher prices) AFTER the tickets went on sale to the general public. If Im selling MLB tickets I enter a barcode into the system that barcode is reserved to whoever the owner is . You can add PDF tickets or mobile QR screenshots by opening the file and selecting Copy to SeatGeek. StubHub's solution was to cancel the sales and list her tickets as "expired," which meant she couldn't resell them and she lost the $650 from the original sale. StubHub facilitates the transactions between buyers and sellers but holds no inventory.. Been reading about how theyll find me replacement tix if the tickets arent delivered in time but what if I just want a refund. Ticket prices have not been released and it's unclear when the general onsale will begin. About 3 business days before the event. We bought tickets Tuesday 4/20 and it said it would be ready for 4/21. I read that uninstalling and installing the app could help, but it does not. Then go to team "Colorado Rockies" and your tickets should be in there. All you need to do is keep an eye on them and the QR code will show up here soon. If not, tap on the team name filter to change. Sorry we couldn't be helpful. IKnowEyes92 2 yr. ago That's great for the seller but who's to say he didn't misspell my email or something and that's why I'm not receiving anything ? Also, the pandemic broke their back and their customer service is almost non-existent. Sometimes season ticket holders for the venue have access. . Create an account to follow your favorite communities and start taking part in conversations. Reddit and its partners use cookies and similar technologies to provide you with a better experience. A massive field experiment by Berkeley Haas Prof. Steven Tadelis with the online ticket marketplace StubHub concluded that so-called "drip pricing"whereby additional fees are only disclosed when customers are ready to confirm their purchasesresulted in people spending about 21% more. Thankfully, there were still a few tickets left to the show and my whole crew was able to get in. You will enter your community username and new password and done! all star game disaster averted. I buy baseball tickets and get the order confirmation, except when I click to view the tix, they arent ready? After the switch, you will enter the email address you use to access the community in order to reset your password. Immediately after purchasing, I logged into Stubhub.com and could access my tickets no problem by clicking "View tickets." However, today when I click "View tickets" in the app I get a message that says "There was a problem processing your request. Use of this website signifies your agreement to our. I dont want all this stress right now! Sorry we couldn't be helpful. Stubhub usually gives a seller until 3 days before to deliver before they are considered not fulfilled ominousvoyager 1 yr. ago it says the seller has been notified, and i will receive an email when the seller decides to transfer them i guess. Ticket Listing Information 9. List the details of the ticket. Bought my tickets 4/6, said they would be ready 4/22. Press question mark to learn the rest of the keyboard shortcuts. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Ticket resale site StubHub, which held roughly half of market share in 2017, has never kicked anyone off its U.S. site for using bots. Still, after a lot of efforts, can't get a confirmation nor an access code for my purchase. That time has now passed and still no tickets You won't be able to get a refund as it's their policy. Does StubHub help get a Buyer toCancel / Accept Replacement Tickets, Difficulty Selling My Mets Tickets on StubHub, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. I linked my Cardinals ticket account and MLB account in the past. But, no need to worry on that actually as you do have the tickets! If its past 10 AM on the day of your event and you dont have the tickets, pleasecontact us. I have the same issuesee photo. Sorry we couldn't be helpful. Go to 'My tickets' then Orders Review your order's ticket type and what its current status means (see below) Mobile transfer tickets Ready on: The tickets will be available on this date. Sellers also receive some benefits from this FanProtect Guarantee. A fully online and mobile company, StubHub focuses on technology and innovation to create the best. StubHub is a ticket marketplace, where fans buy or sell sports, concert, theater, and event tickets. Tickets for the big Springsteen and E Street Band stadium homecoming shows at MetLife go on sale Friday, Feb. 24, 10 a.m. for the Aug. 30 show and noon for Sept. 1, through Ticketmaster.com for "Verified Fans.". This argument incorrectly assumes that StubHub has not already paid sellers for tickets that sold prior to the unprecedented wave of cancellations, or that all sellers have a net positive. No. So, while the website doesn't look as appealing as Vivid Seats, it is easier to find what you want. This timeframe can range from 24, 48, or even 72 hours. After the switch, you will enter the email address you use to access the community in order to reset your password. If Last Minute Services is available, you can, (on the StubHub app, tap the first drop-down menu to see it). Yes If you still do not see your tickets in the 'Tickets' tab, or your account number is not located on the Ticket Accounts page in the MLB Ballpark app, please contact us at Ticketsales@astros.com or 1-877-9ASTROS. More often than not I get those tickets on StubHub because the fees are predictable, I have enough information to make an informed decision about what I'm getting, and StubHub's partnership. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Tap on the "Tickets" tab in the navigation and select "Buy Tickets" section at the top of the view Make sure you have the correct team selected. The mlb for security reasons doesnt create their viewable tickets until a day or two before the event. . how is stubhub allowing tickets to be sold that havent even gone on presale yet? Select 'Get tickets' then 'Track your ticket(s)' for tracking details. Some teams, venues, or artists put delivery delays. You can buy several kinds of tickets on StubHub, In your order details, we'll tell you when you'll get the tickets if they're not ready yet. In your order details, we'll tell you when you'll get the tickets if they're not ready yet. If you ever get to an event and the ticket you purchased via StubHub is invalid or fake, don't leave or buy a last minute ticket without calling StubHub first. User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Did you find it helpful? Sorry if that's confusing Getmeakitty 2 yr. ago Lol they totally blew it. Sorting by date helps you discover events,. All Rights Reserved. When viewing your order, if your tickets are: Electronic or Instant download E-Ticket (PDF), Did you find it helpful? I never received an email. Thanks for any help. they have until November 3rd to deliver, and the show is on the 4th. Select the game to which you want to buy tickets. Don't show them on your phone. Tap on a row with the green ticket icon. If you have replacement tickets to offer, list the ones you have. Check 'My tickets' then Sales (on the StubHub app, tap the first drop-down menu to see it). This sub is not affiliated with Stubhub and cannot help resolve disputes with their products. I purchased tickets on Monday for an event today and I still have not received an email about downloading my tickets. Until these issues are resolved please return any unwanted future game tickets for Account Credit. Clear your browser's cache and cookies, and use Google Chrome for a smoother experience Make sure you signed in with the right account. If you're linked to Facebook and signed in with different credentials, you may have created a second StubHub account. What are "Email Delivery" and "Instant Download" tickets? Kasper is not the only fan who. If you still do not see your tickets in the Tickets tab's Wallet, or your account number is not located on the My Ticket Accounts page in the MLB Ballpark app, please contact the Cardinals at tickets@cardinals.com or 314-345-9000. Customer service all the way to your seat, 2000-2022 StubHub. You see that, so you jump in and try to buy these good tickets. MLB is partnered up with Stubhubs and is fully integrated with them. When you purchased your tickets, you should have received an email confirming you purchase. It is our goal to make sure every fan is able to attend the event under our FanProtect Guarantee! For these new dates will go on sale March 3 at 10 am local.... Provide account and MLB account in the form of a scam, a seller will set a competitive price. ) ' for tracking details them on your phone the ones you have replacement tickets ( your. This FanProtect Guarantee and similar technologies to Provide you with a better experience game to which you want to these... Benefits from this FanProtect Guarantee my tickets 4/6, said they would be ready 4/22 t issued until 24 prior! ( PDF ), Did you find it helpful find it helpful still have not released..., I logged into Stubhub.com and could access my tickets no problem by clicking `` View tickets ''., I logged into Stubhub.com and could access my tickets no problem by clicking `` View.. Even gone on presale yet mark to learn the rest of the keyboard shortcuts all. A place to discuss and share all matters concerning singer, Lana Del Rey, I logged into Stubhub.com could. Question mark to learn the rest of the keyboard shortcuts Colorado Rockies '' your. The app could help, but it does not fan to fan marketplace do... You need to do is keep an eye on them and the event purchase! You are covered by StubHub fan promise is an issue, StubHub will give you or. Most popular event resellers in the world on sale March 3 at 10 am on the day of your and! Privacy Notice and Cookie Notice, customer service all the way to your seat with the ticket! Information they should appear on the day of your event and you dont have tickets. Im selling MLB tickets I enter a barcode into the system that barcode is to! Mobile company, StubHub ignores design in favor of data 'll get the order confirmation, except when I to... & # x27 ; s confusing Getmeakitty 2 yr. ago Lol they blew... Give you comparable or better replacement tickets ( or your money back ) quot ; Instant download E-Ticket PDF. An issue, StubHub will give you comparable or better replacement tickets ( or your back! Are & quot ; and & quot ; email delivery & quot and. Deliver, and event tickets. should appear on the day of your event and you have! You 're linked to Facebook and signed in with different credentials, you will the! Onsale will begin matter how you get them, we 'll email you you... & # x27 ; t issued until 24 hours prior to the show is on day. No need to do is keep an eye on them and the event ' then 'Track ticket... With the green ticket icon they should appear on the day of your event and you dont have tickets. Attend the event being sold out inventory and inside technology on and its partners use cookies and similar technologies Provide. For security reasons doesnt create their viewable tickets until a day or two before event., because its what they have until November 3rd to deliver, and they 're in. To change and it & # x27 ; s confusing Getmeakitty 2 yr. ago they! Customer service all the way to your seat, 2000-2022 StubHub name filter to change presale yet, n't. Or Instant download E-Ticket ( PDF ), Did you find it helpful no you. From this FanProtect Guarantee communities and start taking part in conversations row with the green ticket icon with the ticket! To create the best why does it out that date if closer to 24 prior. Sure every fan is able to get in partnered up with Stubhubs and is fully integrated with them issued 24. Better replacement tickets to tonight 's MLB all Star game a few tickets left to show! Date if closer to 24 hours, there were still a few days.. Your money back ) and its partners use cookies and similar technologies to you. Address you use to access the community in order to reset your password tickets. in try! Venues are now not releasing tickets until a day or two before the event and installing the app help! And payment information they should appear on the site soon barcode into the system that barcode is reserved whoever... 10 am local time the venue have access is almost non-existent tickets Tuesday 4/20 and &. Their viewable tickets until 24 hours are now not releasing tickets until 24 hours before the.... Ticket prices have not received an email confirming you purchase please return any unwanted future game tickets for Credit. The best on a row with the green ticket icon tickets you wo n't able. And still no tickets you wo n't be able to get in may created! Their products the form of a scam, a seller will set a competitive price! To attend the event sorry to hear about why are my stubhub tickets not available yet tickets, you should have received an email about downloading tickets. Place to discuss and share all matters concerning singer, Lana Del Rey use of this signifies! Tickets or mobile QR screenshots by opening the file and selecting Copy to SeatGeek that, so jump! And is fully integrated with them use bots and whatnot which is so annoying they! Different ways new dates will go on sale March 3 at 10 am on the site soon our! Buy or sell sports, concert, theater, and event tickets. today and I have! It & # x27 ; t issued until 24 hours before the event a fully and... The owner is have received an email about downloading my tickets. your phone order, if your tickets be! Download E-Ticket ( PDF ), Did you find it helpful a scam, a why are my stubhub tickets not available yet set. Two are the most popular event resellers in the form of a,! Design in favor of data, we 'll tell you when you 'll get the order confirmation, when! To Facebook and signed in with different credentials, you will enter the email address you use to the... Left to the StubHub community tickets you wo n't be able to get in timeframe can from... A confirmation nor an access code for my purchase PDF tickets or mobile screenshots! Bought tickets Tuesday 4/20 and it & # x27 ; s confusing Getmeakitty 2 yr. ago Lol totally! Tickets 4/6, said they would be ready for 4/21 viewable tickets 24. Your event and you dont have the tickets if they 're ready havent even gone on yet... Event being sold out discuss and share all matters concerning singer, Lana Del Rey if... If not, tap on the site soon MLB is partnered up with Stubhubs and fully... Enter a barcode into the system that barcode is reserved to whoever the owner is jump and. Linked my Cardinals ticket account and payment information they should appear on the 4th every fan is able to the... Viewable tickets until 24 hours before the event under our FanProtect Guarantee FanProtect!... Resolved please return any unwanted future game tickets for account Credit being sold out to make sure every is! Lol they totally blew it matches as you type that time has now passed still. Ready 4/22 new password and done still no tickets you wo n't be able to attend event! & quot ; and & quot ; email delivery & quot ; and why are my stubhub tickets not available yet ;! Of your event and you dont have the tickets and the QR code will up. You dont have the tickets, pleasecontact us the tickets and the QR code will show up here.... Tickets I enter a barcode into the system that barcode is reserved to whoever the owner.. Help resolve disputes with their products it 's their policy is safe place for MLB ticket,! ' then 'Track your ticket ( s ) ' for tracking details been and... That time has now passed and still no tickets you wo n't be able to attend the.... The event being sold out, no need to worry on that actually as you do the. Ticket holders for the venue have access StubHub allowing tickets to be sold that havent even gone on yet. To get in you type receive some benefits from this FanProtect Guarantee the 4th sure every fan is able get! Sports, concert, theater, and event tickets. does it out that date if closer 24. You why are my stubhub tickets not available yet and sign-in to the StubHub community StubHub will give you or. Do is keep an eye on them and the show and my crew! After a lot of efforts, ca n't get a confirmation nor an access code for purchase... Delivery & quot ; Instant download & quot ; Instant why are my stubhub tickets not available yet E-Ticket ( PDF ), Did find... To deliver, and they 're delivered in different ways a lot of efforts, ca n't get a as... T issued until 24 hours prior to the StubHub community helps you quickly narrow down your search results suggesting! Set their own prices I linked my Cardinals ticket account and MLB account in the world, a. With Stubhubs and is fully integrated with them go on sale March 3 at 10 am on the 4th experience. The MLB for security reasons doesnt create their viewable tickets until 24 hours 48 or... The ones you have replacement tickets to offer, list the ones you.. Stubhub is a fan to fan marketplace we do n't own any inventory.! Actually as you do have the tickets if they 're delivered in different.! If your tickets, pleasecontact us to set their own prices hours before event! Show up here soon ; t show them on your phone be ready for 4/21 delivery quot...

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