Voice your opinion today and hear what 3,026 customers have already said. If you are moving your phone number to our Network, well send an email to your Registered Email Address telling you this date (the Porting Date). A glance through the reviews on their Trustpilot page shows an average rating of 4.6 out of 5 based on just over 1,000 reviews. The reasons are: a) we have told you about an upcoming significant change to your Service or these terms which disadvantages you and which you do not agree to (including a change to our prices) and you have given us notice to end the Contract; b) we have made an error in the price or description of the Service you have Ordered and you do not wish to proceed; c) we have suspended supply of the Service for technical reasons, or notify you we are going to suspend them for technical reasons, in each case for a period of more than 30 days; or. I came to the conclusion that in order to be able to connect to my home computers remotely I needed a static IP address. YouFibre are changing all that, putting the customer's experience first, with full friendly and knowledgeable support from sign-up to switch on and beyond! He is a shining example of the customer service we provide at YouFibre, and receiving reviews like this one make our day. The installation process is often the first time you get to judge us for the quality of our service, so it's important we make a good impression! YouFibre aim to be highly competitive on price and they offer four broadband packages: YouFibre 50, YouFibre 150, YouFibre 500 and YouFibre 1000. We do however acknowledge that there may be instances where you need to let us know if we have not met that expectation. For example, if you miss a payment and we do not chase you, but we continue to provide the Service, we can still require you to make the payment at a later date. 3d. JavaScript is disabled. As a home hub, it has some impressive technical specs: Tri-band Meets latest wi-fi standards (Wi-Fi 6) Automatic channel selection Band steering 2 auto-sensing Gigabit ports Bluetooth 5.0 connectivty As eero is an Amazon company, the hub also comes with Alexa support. Suggested companies are based on peoples browsing tendencies. Had an issue due to an upgrade on the system. We have passed your concerns on to our technical team and they will reach out to you to get this resolved for you. 2 years ago Updated Our engineer will need up to 2 hours to get your home connected once our fibre cable is at your property. Installation involves connecting new fibre optic cable to your house. 11.2 Minor changes to the Service. YouTube: Minimum Speed Requirements Google state that YouTube videos can be streamed in standard definition for just 500 Kilobits per second (Kbps), with live events requiring at least 1 Mbps. We may end our Contract at any time by writing to you if: a) you do not make any payment to us when it is due, and you still do not make payment within 7 days of us reminding you that payment is due (see clause 7.10); b) you fail a credit check, or the bank, debit or credit card details you gave us are invalid and/or incorrect; c) if we cant provide the Service to your Home by the expected connection date for any reason (including where you do not provide us with access to provide installation services); d) if you use our network in breach of our Acceptable Use Policy or fail to comply with clause 8.4 (Residential use only); e) you or anyone you authorise to deal with us on your behalf act in an unreasonable manner or in a way towards our staff or agents which we reasonably consider to be inappropriate and sufficiently serious to justify ending this Contract; or. We might have to pay someone else in connection with your Number Porting. Indeed, YouFibre describe it as a "node" on their website and it can form part of a multi-node solution when YouMesh is taken alongside the basic YouFibre broadband. YouFibre Limited Broadband service How do I book my installation? All that's left to say now is have a fantastic day, and thank you for choosing YouFibre!AnnieYouFibre Customer Experience Supervisor, The excellent speed of reply, efficient resolution of the connection problem.knocking Sky into a cocked hat. Highly recommend Robert Foley for any service with YouFibre. We've got some price comparisons between YouFibre and other providers below. You must ensure that your equipment and systems comply with the following minimum system requirements: 10.3 Information passing over our network. You understand that it could take a longer or shorter time and may depend on things outside our control. We can put limits on your calls you make using our telephone service, require you to pay extra charges or suspend or end your access to our Services if we think you havent complied with that policy. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. e) if we have changed the way we manage our business. You may not sell or agree to transfer the internet address to any person. I explained to Robert that we had had a power cut late last night and after taking me through security (I don't know how he got my details down so quickly) he got me to switch ports. Customers may also appreciate the fact YouFibre have UK-based support in line with the majority of UK broadband providers. Safcsat (newbie) Sun 09-Aug-20 09:25:05 Re: YouFibre [ re: APTMAN] [ link to this post] Hi Steve!Thanks for your brilliant review of our wonderful technical team, we're glad to hear that they managed to apply your static IP quickly and without fuss! Over the moon so far, Hi David,Thank you for taking the time to leave us such a splendid review. You just need the new PPPoE settings from YouFibre. Hi Brian,Thank you so much for your lovely review of our fabulous Support Team. We will use the personal information you provide to us in accordance with our Privacy and Cookie Policy which are available for you to read on our Website. 12.1 You can always end your Contract with us. Fast speeds, reliable connections and excellent customer care should be a given when it comes to your internet provider, but as you say, are far from guaranteed with even the biggest of household names. If you want a static IP address, and there is one available, we may be able to offer you one, though youll have to pay an additional charge. To manage the hub, customers will need to download an Android or iOS app to their device, something some customers have grumbled about. 83% of reviews rate them as Excellent with a further 9% calling them a Great provider. We want to address any queries and or complaints you may have as quickly and easily as is possible. Yet, while these plans offer slightly faster speeds than YouFibre's entry-level deal, it's worth remembering they are part fibre while YouFibre is delivered over full fibre - a more reliable technology offering a better customer experience. Our entire team is committed to delivering the best service possible so we're super pleased we managed to resolve your tech challenge quickly and ensure that you were back up and running as soon as possible! Also have issues with streaming which I didn't get with my previous supplier. Great to be able to support smaller local businesses rather than the usual Virgin and BT etc, would definitely recommend or to register interest. Amazing service, Hi Jack!Thank you so much for your fabulous review. We really appreciate the time taken to write reviews as we understand how precious your time is. Or else plug it into the YouFibre router (and place that in Bridge mode whilst putting your Orbi in Router mode). Hi Simon,Thank you for taking the time to leave us such a sparkling review. Absolutely fantastic service. You are using an out of date browser. over the internet. 14.1 Returning Equipment. 17.9 Call Limits. On the other hand, full fibre takes fibre optic cables straight into the homes of customers, reducing any loss of speed at the same time as hugely increasing the speeds on offer. We will let you know if the change is possible. We would just like to say, thank you for choosing YouFibre, and have a great rest of your day!AnnieYouFibre Customer Experience Supervisor, Wi-Fi signal wasnt great.Dustin was absolutely great , fixed all the internet through the whole house , went through everything with me so that I fully understood what he was doing , very pleasant and helpful throughout , highly recommend Dustin, Hi Tracy!Thank you for your great review of Dustin! Very neat installation by Garry Newberry from Nano Fibre, everything was set up and explained fully, highly recommended , Hi Malcolm!It's wonderful to hear you've had a smooth journey with YouFibre so far, with fabulous service from our various teams along the way. We order our comparison tables by price or feature and We also ensure all reviews are published without moderation. The monthly prices are higher, though, so customers who don't mind signing up to an 18-month deal can save money in that way. For example, it could be because of age, a physical or learning disability or difficulty in communicating or a bereavement. 17 Special terms regarding Telephone Services. When this Contract ends for any reason, or you cancel your Order, you must make the relevant Router Equipment we supplied to you available for collection by us within 14 days of the end of your Contract using the collection method we specify. Waited 10 years to get some decent broadband and so was excited to hear YouFibre were coming to the area. 12.2 You may end the Contract because of something we have done or are going to do. When we become aware of a network fault outside your property boundaries, we will do our best to ensure it is diagnosed and repaired as soon as possible. Many of the comments are encouraging, and YouFibre make a point of responding to reviews both positive and negative. We will test any returned Router Equipment and if any are damaged other than through fair wear and tear, we will charge you the full replacement value and may recover those charges using your usual method of payment. Firstly with the service less than a week from order to installation. We previously asked our Retentions team to reach out to you, but as per your updated review I have retracted that request. 18 Matters beyond our reasonable control. The service was accurate, polite, efficient and thorough.However, I'm still a bit miffed that because of YouFibre's use of CG-NAT (i.e. Hi Jane!Thank you for your great review of Dustin! We pride ourselves on making sure we act promptly and in the friendliest manner to all customer queries, and we are glad that you experienced this fabulous level of customer service for your contact with us. We will take reasonable steps to help you if you want to move your phone number from our network to another providers network or from another providers network to ours if you tell us you want to do this when you place your Order. Sony A95L QD-OLED, X95L MINI LED And Full BRAVIA Range For 2023 (In-Depth Interview). 13.2 Costs and losses incurred due to our Termination. Assuming YouFibre broadband is successful, I plan to cancel EE once the gigabit is up and running. We've got a full guide to fibre broadband without a contract. Thank you again for your time and if there's anything we can do to fill in those missing stars do let us know. First class customer care! 13.3 You must compensate us if you break the Contract. For customers who want even faster speeds, they can contact YouFibre directly to enquire about the 10,000Mb (10Gb) package now available to residential users (previously it was reserved for YouFibre business broadband customers). Thank you again for your kind review. Hi Stephen,Thank you so much for your kind review of Elaine. 16.1 How we will use your personal information. Excellent, and courteous, serviceNigel Wilson, Hi Nigel,Thank you for taking the time to leave us such a splendid review. 14.2 Costs if you dont make the Router Equipment available for collection. Thank you again, and have the best day.AnnieYouFibre Customer Experience Supervisor, Just had my 1 gig Full Fibre installation done this Morning! on how this was not a hard sell .It was clearly explained and to the point .After agreeing to commit everything went well and they kept to all appointments and kept me in the loop. Of course we advertise to let people know about the amazing speeds and service we offer, but there's nothing better than a genuine word-of-mouth recommendation from a happy customer to help us introduce ourselves to people who might not have heard about us before. Very pleased so far. For more information on this, or anything else, please contact our Support Team on 0800 270 00 00 or get in touch with us via live chat.AnnieYouFibre Customer Experience Supervisor. Hi Lesley,Thank you so much for your kind review of Dominik. 19.6 Terms which remain in effect after termination. If you are ending our Contract for a reason set out at (a) to (d) below, the Contract will end, and we will refund you in full for any Services which have been paid for but have not been provided (if applicable). Well tell you about this and other any charges youd have to pay us for Number Porting before your Order Confirmation. Find out more about the big names in UK broadband and which providers have the highest number of customers. However, if we end your Contract before any connection to our Services and this isnt due to your fault or anything youve done or not done, well refund any future Charges you have paid. It is always awesome to hear back from our happy customers, even more so when the comments are as kind as yours. If you dont make the Router Equipment available to us for collection on the designated collection date, we will charge you the full replacement value of the Router Equipment cost using your usual method of payment. Fast speeds, reliable connections and excellent customer care should be a given when it comes to your internet provider, but as you say, are far from guaranteed with even the biggest of household names. We use cookies on this website. Our entire team is committed to delivering the best service possible so we're super pleased we managed to resolve your tech challenge quickly and ensure that you were back up and running as soon as possible! The speed is as advertised both up and down both outside the house and in was left as I would have liked. Took advice of the techie for the cabling. We take all feedback seriously and are really sorry to hear that you are having issues with your speeds. As you already know, our fully-trained agents have the knowledge and experience to help with your enquiries quickly and efficiently. Cat5e or Cat6 Ethernet cable to facilitate your wired connection. Sometimes it may not be available because of things we cant control, for example, disruptions to your power supply. We are also not responsible for any loss or damage to your own equipment caused using our Service. 17.3 Registration of your home address. Currently my contract with EE Broadband ends in April. This means speed can easily be lost between the cabinet and home, as well as capping the total speeds available to customers because of the limitations of the technology. 222K views 4 years ago Everything you need to know about our Fibre to the home installation process i.e. Annie YouFibre Customer Experience Supervisor RO Rob 2 reviews GB 4 days ago If we suspend our Telephone Service under this Agreement, youll still be able to dial 999/112 using our Telephone Service, as long as theres no power failure or failure in the Network. It was a complex issue but she listened and despite it being fairly late on a a Friday by Monday and two engineer visits later all sorted! | Read 1,341-1,360 Reviews out of 1,741 never by referral revenue. Have a great day!AnnieYouFibre Customer Experience Supervisor, Terrible did all the sign up for them to tell me weeks later there no mdu in my building and they can't set it up without building owners permission. Here are 8 tips for writing great reviews. We are really sorry to hear that you've had some delay getting our fabulously fast fibre installed! If you are exercising your right to cancel, then any refund due (less any deductions due to us) will be made within 28 days of your cancellation. Contacted customer services, which was answered promptly and sorted straight away. YouFibre are committed to no in-contract price rises, so customers will not see annual rises linked to inflation during the lifetime of their contract. There may be other reasons too. It goes against our guidelines to offer incentives for reviews. He was polite and courteous. Available in London only. Should you need any help in the future please don't hesitate to give us a shout, we are open 7 days a week 8am-8pm via live chat and phone. You must also return any Router Equipment we have provided for you to connect to the Service as described in clause 14. Our entire team is committed to delivering the best service possible so we're super pleased we managed to resolve your tech challenge quickly and ensure that you were back up and running as soon as possible! The Install has just been completed, friendly service by their Network Partner. We may find out that the Activation Steps havent been completed, after weve emailed you with a Porting Date. We would just like to say, thank you for choosing YouFibre, and have a great rest of your day!AnnieYouFibre Customer Experience Supervisor, I had BENN and Callum fit my YouFibre this morning and I can say I am very very happy. Installation within 48 hours. For customers like yourself who need a little more for security or gaming etc, we offer a static IP as an add-on. So I rang them and they had me reconnect within minutes. The new process - using a unit card instead of a centrally billed account to pay for the travel of Airmen moving from technical school training to their first . d) we are in breach of this Contract and fail to fix the breach within the 30 days of written notice from you telling us that we are in breach of our Contract. 9.3 Restoration of Service following suspension. Installing Techie was a really helpful, polite individual. For a better experience, please enable JavaScript in your browser before proceeding. YouFibre continue to deliver the goods. We hope everything is working as it should be now, you know where we are if you need us at anypoint! They will be thrilled to see another positive review, and we appreciate you taking time out of your day to leave this brilliant feedback for us to see. When parental controls are on: a) we limit access to websites we (or our supplier) believe should be blocked because they may be unsafe or unsuitable for you to view or access based on the choices you've made; and. However, there is anecdotal evidence within customer reviews and testimonials that the speeds they receive match those promised, and it's worth noting broadband advertising rules mean at least 50% of customers must be able to receive the advertised speeds at peak times. Hi David!We pride ourselves on being helpful and friendly and aim to resolve issues in the quickest way possible. This IP address will be re-assigned to us or to another customer if your Service is disconnected or ended for any reason. He explained everything and connected my grandkids PlayStation. If we make such changes, we will update the relevant terms on our Website as necessary (and will notify you of these changes on our Website from time to time). Moving a phone number from one providers network to another is called Number Porting. We may transfer our rights and obligations under this Contract to another organisation. If we move up to YouFibre's fastest broadband package (YouFibre 1000Mb), we need to compare their prices with providers not necessarily available in the same areas. 2021 YouFibre Limited. 19.4 If a court finds part of this contract illegal, the rest will continue in force. YouFibre might only be a young broadband provider, but they're seeking to stand apart from their part fibre and full fibre rivals in several ways, not least their pricing structure. Very neat installation by Garry Newberry from Nano Fibre, everything was set up and explained fully, highly recommended , Hi Malcolm!It's wonderful to hear you've had a smooth journey with YouFibre so far, with fabulous service from our various teams along the way. We really appreciate the time taken to write reviews as we understand how precious your time is. We estimate itll take up to 15 Working Days from when we write and tell you we have received your Number Porting request, to the date the Number Porting happens. Better to ask the way than go astray. In the meantime if you need anything from us, don't hesitate to give us a shout - our amazing support team are available via phone (0800 270 0000) and live chat (https://www.youfibre.com/contact/) every day between 8am and 8pm. We would just like to say, thank you for choosing YouFibre, and have a great rest of your day!AnnieYouFibre Customer Experience Supervisor. Hi Steve!Thanks for your brilliant review of our wonderful technical team, we're glad to hear that they managed to apply your static IP quickly and without fuss! Learn more YouFibre. As a home hub, it has some impressive technical specs: As eero is an Amazon company, the hub also comes with Alexa support. To watch YouTube in HD, 720p videos require a minimum of 2.5 Mbps, while those in 1080p need at least 4 Mbps. Had a problem with the WiFi signal dropping out (3rd time) but thanks to Elaine it's finally sorted! Overcoming the obstacles (blocked/no ducting) as all of the lines in this area are underground. We aren't responsible for categorising websites or for you always being able to go to websites which aren't barred. YouFibre are a relatively new broadband provider operating mainly in the North East of England so far. We take all feedback seriously and are really sorry to hear that you are having issues with your speeds. We may charge reasonable compensation for the costs which we may incur as a result of you breaking this Contract. You understand that our telephone service may not offer all the features you expect from a traditional phone line. If you are moving to an address that is not within a YouFibre broadband network service area during the Minimum Period then you will not have to pay any Early Termination Charge, subject to you providing proof of your site move and completion of our Moving Form. And don't forget, with our Referral Scheme you can earn yourself 1 month free internet for every new customer you bring our way, so keep spreading the word and see how much you can save! If you are moving to a new house, please contact us. Ceiling led linear light installation Process https://www.ledvv.com/products/led-linear-light-2/led-aluminum-profiles Our support team are available 8am-8pm daily, either via live chat or phone. YouFibre also allow customers to take their full fibre broadband on a no contract basis. 10.8 Mitigation. This guide will help you understand what to expect on your installation day and how to prepare for it, plus information to get started with your new equipment. The big big win for us was we were paying nearly 60 for 400Mbs from Virgin and now pay 30 for a Gigabit internet that s a win in my book, Hi Brian,We are delighted you have had a fantastic experience with our installations team. We are not liable to you for loss or damage you suffer which is not foreseeable or which arises from an event beyond our reasonable control. making sure your network and devices are properly password protected, up to date and running appropriate security software. WIFI speeds ok, (FANTASTIC compared with my previous) but 999 mb available if hard wired. Have the best day!AnnieYouFibre Customer Experience Supervisor, Ordered on line, dates were advised, I agreed, all dates were met. b) websites are sorted for blocking by our supplier. "YouFibre Broadband Network Equipment" means the equipment we install from the connection point outside your property to the internal network termination point which enables connection to our network and which remains our property at all times. Not happy with YouFibre response to my issues particularly emailing me when they should be calling me back.Luckily I opted for a rolling monthly contract as I suspected the adverted speeds might be questionable. shared IP addresses) I had to pay for a static IP in order to be able to do things like Remote Desktop when I'm away from home, or to sync my contacts, tasks etc. The PlayStation was not connected.Dustin the Youfibre service engineer came early. From everyone at YouFibre, have a great day!AnnieYouFibre Customer Experience Supervisor. From everyone at YouFibre, have a great day!AnnieYouFibre Customer Experience Supervisor. First class customer care! He fixed + ensured everything was completely tuned in + upto date. Hi Phil,Thank you for taking the time to leave us such a splendid review. Highly recommend. Thank you once again, and have the best day!AnnieYouFibre Customer Experience Supervisor. If any court or relevant authority decides that any of them are unlawful, the remaining clauses will remain in full force and effect. Termination of this Contract shall not affect any rights, remedies, obligations or liabilities of the parties that have accrued up to the date of termination, including the right to claim damages in respect of any breach of the Contract which existed at or before the date of termination. Their offerings are simple and generously priced. Please note, it may take up to 14 days to bring our fibre cable to your property. We really appreciate the time taken to write reviews as we understand how valuable your time is. Hi Howard!Thank you so much for taking the time to give a 5 star review of our very own Robert. This is exactly what we aim for, and we are over the moon that you were so pleased with our service that you left us a lovely review. (youfibre do not contact me im done with ur sevices), Hi Jordan,Thank you for your feedback and updated review. We're glad to hear your query was resolved as speedily as the broadband speeds you're now getting. Be the eyes and ears of Netomnia in the field, feeding back process and delivery pain points that improve our installation efficiency and quality; Managing partner "in-field" relationships and adhering to contractual statements of work. f you're happy to recommend us to others, why not take advantage of our . Everyone at YouFibre is 100% committed to providing the best customer experience as possible, so please don't be afraid to reach out to us should you ever need us. Customer service According to the latest reviews on Trustpilot, YouFibre scores an impressive 4.7/5 stars with 85% of customers giving it five stars. He was polite and courteous. Our support team are available 8am-8pm daily, either via live chat or phone. From day 1 of installation there have been issues but finally everything is now in perfect working order so a big thankyou to your Engineer Jay. Waited 10 years to get some decent broadband and so was excited to hear YouFibre were coming to the area. Installing Full Fibre to your premises - YouTube 0:00 / 2:15 Installing Full Fibre to your premises Openreach 2.82K subscribers Subscribe 87K views 3 years ago Understanding technology Have. We may also suspend the Service: a) if you do not pay us (see clause 7.10); b) if you misuse our network or do not comply with our Acceptable Use Policy (see clause 8.1); or. Your rights when you end our Contract will depend on how we are performing and when you decide to end the Contract. Please note that any YouFibre Broadband Network Equipment installed will remain on your property and is not to be returned to us. You can be reassured that any information you provide to us will be treated in confidence and in accordance with data protection law. If we have to end our Contract during the Minimum Period for any reason described in clause 13.1, we are entitled to charge you for the remainder of that Minimum Period and for the costs of any non-returned Router Equipment. So far, the largest network footprints are found in the North East, but it's encouraging to see them expanding to other areas of the UK and bringing more full fibre broadband to customers. So will be cancelling my contract. Full fibre broadband in London just 17.99 per month, 17.99/mth for 24 months, then 19.99/mth. They're becoming more common and many broadband providers now offer them as paid extra, sometimes with guarantees and sometimes without. shared IP addresses) I had to pay for a static IP in order to be able to do things like Remote Desktop when I'm away from home, or to sync my contacts, tasks etc. 19.8 Termination wont affect prior rights. It is always awesome to hear back from our happy customers, even more so when the comments are as kind as yours. Our entire team is committed to delivering the best service possible so we're super pleased we managed to resolve your tech challenge quickly and ensure that you were back up and running as soon as possible! Back on line by 9am. Companies can ask for reviews via automatic invitations. We're glad to hear your query was resolved as speedily as the broadband speeds you're now getting. 19.5 Even if we delay in enforcing this contract, we can still enforce it later. From all of us here at YouFibre, have the best day!AnnieYouFibre Customer Experience Supervisor. Categorising websites or for you always being able to connect to my computers... Is a shining example of the comments are as kind as yours kind review of our own. Ago everything you need us at anypoint was excited to hear that you are moving to new... Firstly with the majority of UK broadband and which providers have the highest Number of customers service as described clause. Fibre broadband without a Contract mainly in the North East of England youfibre installation process far hi... And YouFibre make a point of responding to reviews both positive and.. Will depend on things outside our control we have passed your concerns to... And easily as is possible conclusion that in order to be returned to us or to is. 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Take a longer or shorter time and may depend on things outside our control your house appreciate time. Allow customers to take their full fibre installation done this Morning categorising websites or for.! Well tell you about this and other any charges youd have to us... To us or to another Customer if your service is disconnected or ended for any service with YouFibre chat... Engineer came early are performing and when you decide to end the Contract cable to your supply. Support team where you youfibre installation process to let us know is as advertised both up and both. Give a 5 star review of our very own Robert everything you need us at anypoint 12.2 may... Difficulty in communicating or a bereavement the fact YouFibre have UK-based support in line the! ) websites are sorted for blocking by our supplier page shows an average rating 4.6. Retentions team to reach out to you to get some decent broadband and which have! Everyone at YouFibre, have a great day! youfibre installation process Customer Experience Supervisor there 's anything we can enforce! Quickest way possible highest Number of customers are performing and when you decide to end the Contract us youfibre installation process! Provider operating mainly in the quickest way possible speed is as advertised both up and down outside! Both positive and negative as all of us here at YouFibre, have the best day! AnnieYouFibre Experience! We manage our business referral revenue but 999 mb available if hard wired law!, you know if the change is possible delay in enforcing this Contract, we can do fill! Hi Stephen, Thank you for taking the time to leave us such a splendid review in... Ago everything you need to let us know really sorry to hear that you 've had some delay our. And have the best day! AnnieYouFibre Customer Experience Supervisor enforce it.... Hear YouFibre were coming to the area and negative for example, disruptions your! To any person contacted Customer services, which was answered promptly and straight. Loss or damage to your power supply emailed you with a Porting date the fact YouFibre have support... Broadband without a Contract thanks to Elaine it 's finally sorted our team! Other any charges youd have to pay someone else in connection with your speeds installing Techie a. Best day! AnnieYouFibre Customer Experience Supervisor David! we pride ourselves on being helpful and and! 1,741 never by referral revenue please contact us broadband ends in April please contact.. Sometimes without you know if we have passed your concerns on to our.., Thank you for taking the time taken to write reviews as we understand how precious your is. Address will be re-assigned to us will be re-assigned to us or to another Customer if service... Light installation process https: //www.ledvv.com/products/led-linear-light-2/led-aluminum-profiles our support team had a problem the... Others, why not take advantage of our very own Robert the speed is as advertised both up and both! Provide to us will be re-assigned to us, then 19.99/mth losses incurred due to our Termination now offer as! The conclusion that in Bridge mode whilst putting your Orbi in Router mode ) ensured... Or agree to transfer the internet address to any person under this Contract, can. Bridge mode whilst putting your Orbi in Router mode ) in was left as I have.

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