Enter your zip code below to find internet providers in your area. Ensure that all your connections are tight and that the cords are in good condition, without any wear and tear. MacBook Click OK. Use the down arrow button to access Device Settings. Did you verify the coax is connected to your IN labelled port and not connected to the coax OUT port on your set top box? I've checked all the connections, and they're fine. Sanyo, about four or - Answered by a verified TV Technician . I have the Flex box connected directly to my router via an Ethernet cable. I received the new box, plugged it in got the same message but then the box stuck on "1Pst". iPhone 16 You can also connect devices to the internet with an Ethernet cable for a more reliable internet connection. Good luck, and hopefully we helped you fix your home internet, TV or phone. This way, you can update the cox cable box as per the time you want. Selecting that option will send you to the Reset Cable Box screen titled Lets reset your cable box. If the light keeps blinking, it indicates something is probably wrong with your device. But if youre still experiencing internet problems, you could be experiencing other modem, router, or computer issues. After successfully downloading and installing the app, either log in with your already existing credentials or sign up for a new account. Learn how to change picture, sound, and display settings, and manage convenience features and accessibility options. Sadly, if you call for help the first question will be if youre using a wired connection, or Wireless (WiFi). Anything else I might try to do on my end? Tried different ports on the ampstill no joy. Mobile You can also use the Cox app (App Store and Google Play Store) to reset your modem. Bienvenue." At the $$price$$ of cable that I & others pay is uncalled for. I reset and since than it has been stuck on the "welcome. Ill escalate it here to see if you can be sent the newest dvr, unless you need the audio outputs. Settings Preferences. He was the third tech I had out in a week and was the most knowledgeable. Connect the Ethernet cables as well. Here's how: Unplug the modem from the power cord (Keep unplugged for over a minute) Keep it unplugged for 1-minute, or even 5 minutes. Spent literally three hours on the phone with Comcast to resolve my DVR issue to no avail. I picked up my equipment at the store, and they apparently are supposed to request a tech to install a Moca POE filter, but this was not done in my case. Tap on the TV option at the bottom of the Overview menu. You can reset your Cox cable box on the Cox website or by using the Cox mobile app. Connecting to your entertainment experience " screen and gets stuck there. Dont forget to check any splitters or the cables going to the TV or Receiver too. and that is not an option. Itll be a single pinhole near the power cord. Hi I need advice or help on this situation I have in my X1 cable box still having issues with no signal cable. This time on the clock, the first digit is brighter than the rest. Do you want to make sure your kids are watching only the channels they should be watching on the Contour app? Well save you from the hassle and time calling in for help until you really need it. A subscription to any level of Cox Residential Internet service and Contour is required . For Cox gateway owners, follow our guide below to reset the device. I left the Welcome Bienvenue screen up & by the time I finished reading everyone's comments, it connected all on it's own like magic. I just did that today as it was connected to one of the TV ports. Make sure you pay attention to what time of day the internet slows down, as there might be a pattern. But unfortunately you usually will be stuck back in the Welcome. Then, follow the remaining steps listed above. Solution 1: Check your cable connections You can start troubleshooting of the Xfinity cable box just shows the welcome screen problem by checking all the cables. Your email address will not be published. If the reset option does not solve your problem with the Cox Mini, you can also run a self-test on the device. But no matter how hard I searched, I couldnt find the channel and my evening was quite dull. RobotPoweredHome.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. Nothing changes. Slideshows Editorials Sometimes you can try disconnecting all the cables from the box and wait 10-15 minutes and reconnect everything and restart. No joy. If youre having problems with your home telephone (who uses those anymore) its likely tied to a bigger internet or Cox outage. Be aware of the following information before completing a connection reset. Bienvenido. Sometimes the internet cable modem and router are an all-in-one device. Cox Cable problems can and will arrive at the worst possible time. The Xi6-T showed no error but appeared to be loading a channel. Then, hurry up and press the WPS button on your device within 2 minutes. The old one never gets past "boot" but the new one gets stuck at "1Pst". I have chatted with tech support who could not even get it to reboot. If all your connections are tight and it just happens "by itself", it's not your issue. Click. Sometimes the cable wires in the walls need to be replaced. That would be great@CCAndrew. The device will play the previous channel. Those are the only two things you can do yourself. The internet is probably going through the voip port of the amp that doesnt need power to work. Before you begin any of the main steps, you must have the Cox app. Again, Internet and phone works great but no TV. It has happened here twice now in the last two months. I could get the Internet working, but not the cable TV. When they sent me the new box, they said they were adding a 6.99/month charge to my account. The answer is simple. Sometimes Cox cable and phone use the same modem. I'd be happy to get a new box shipped to you. do you have more than one set top box? It's now back to displaying the time but also again stuck in the welcome screen. My telephone and internet works but not the X1 box or the auxillary box. That said, everything else is usually a few steps away from being resolved. When your cable box loses power or is unplugged it also loses its memory of. There have been cases where cables have been mixed up, causing the TV to malfunction, so take a look at your cables first before trying anything. Ways to Improve Your In-Home Wi-Fi Network, Troubleshooting Panoramic Wifi App Login Issues, Pairing or Unpairing the Contour 2 Remote, Scheduling a Series Recording on a Cox TV DVR. This can fix most slowdowns. RobotPoweredHome.com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. Dont worry. To start, find your Cox Cable modem (typically in your computer room) from when you first had the internet installed. Select Troubleshoot. .css-1d89nre{color:#000000 !important;background-color:!important;}.css-1d89nre:hover{color:#000000 !important;background-color:!important;}.css-1d89nre:focus{color:#000000 !important;background-color:!important;}.css-79cmum{line-height:85px !important;}Home. This happens after a minute in Fast Forward or Rewind. I went through THREE sets of Comcast boxes before they forced me to upgrade to X1 to fix it . While youre at it, make sure none of the cables are loose or unplugged. In the Contour app, click Settings and open Parental Controls. Register Now!. I was always told someone would call me back, or they would text me, or they would track my issue and keep me updated. If you dont want to wait for a technician you can always take. Whether thats slow Cox internet, panoramic Wifi, outages, phone issues or Cox TV channel problem. All rights reserved. I can hear everything, change channels and turn the set off and on, but the tv screen is stuck on the welcome message. Update your Cox TV app Cox periodically updates the Contour app to fix bugs and improve the viewing experience. After getting all that fixed, the first thing I noticed was the brightness of the clock. Additionally, some routers are antennas that help the signal reach further, make sure those didnt come loose either. For a better experience, please enable JavaScript in your browser before proceeding. When we got mini boxes, Cox had to send a technician out to re-wire three rooms. I was so mad that I just said **** it and went for the upgrade. I have been a customer for more than a decade.. and they still pull this garbage. mg Basically, they give you multiple channels in every room of your house. When I Fast Forward or Rewind through a DVRd movie/show or regular TV shows, I can't bear to call them again and stay on the phone for 2 hours to get the same level of service as before. Cable box frozen on welcome screen I woke up this morning to my cable box stuck on the welcome screen (what it looks like when it updates every morning.) You might experience slower speeds during peak hours. But unfortunately you usually will be stuck back in the Welcome. Editorials "TV screen stuck on Welcome connecting to your entertainment experience," is about XFinity-Comcast Television. I guess the TV is connected to a cable box for channels and it could be the cable box issue which isn't sending out correct video signals to the TV, . I've unplugged and reconnected all of the plugs/cables multiple times, and I've tried to refresh/reset the box via the website. Read more Using the Cox Contour app Did they ever solve your problem? . - guess it is back to watching nexflix, the internet does work. Most free routers installed by Cox only work through a few walls, and wont reach every corner of your house. You can also try to Reset your Cox Remote. It's totally unacceptable that Comcast is not ahead of the game on this issue, but instead putting their customers through absolute agony and frustration to figure out how to get knowledgeable help that is non-existent in their tier 1 support. Mobile I have 3 boxes, one is the main box, which is the one that is stuck on the welcome sign, the other 2 say cant connect to the internet, tried resetting all 3, no differnce. Bienvenido. To reboot your Cox modem, simply unplug the modems power cable for 10 seconds before plugging it back in. My question is what are the odds of the tech being able to do anything but tell me I need to swap it out (therefore losing the mass quantity of things I haven't yet watched). Bienvenue." The end result was that they sent me a third box and it worked perfectly. For a detailed explanation, you can follow the step-by-step guide given in the article. Some models come with batteries installed, so youll have to remove them as well. But keep in mind that thisll wipe any saved network settings. I had this issue many times right before I changed providers, it turned out the box had just given up due to the fact it had a poorly designed cooling system. Make sure that youre using an HDMI cable to connect your TV and cable box. For more information refer to Understanding Data Usage. 2 years ago. It's supposed to be 300 up, but I'm on my own WiFi so the up speed may be limited. I also took the cable direct from the outside and bypassed the amp to get to the main X1 box, and it still displayed the error, but I had not tried to just swap out the amp. If youre dealing with a Cox outage, your best option will be waiting until your service comes back on. Click Reset Equipment to start the reset process, which takes up to 15 minutes. Rebooted a couple of more times and it came back, but I think it was a system wide glitch. Click on, There will be two options: System Refresh and. rstra. 2021-07-17 05:07 PM. It has five amplified ports and one non amplified VoIP port for the cable modem. Sometimes you can try disconnecting all the cables from the box and wait 10-15 minutes and reconnect everything and restart. Required fields are marked *. This will show any problems with your Cox Mini box. I've been screaming at their automated system. See if you can get yourself another box and try it out. I am assuming it has an integrated MoCA band pass filter. If youre using your own Wi-Fi router, youll follow the same steps but your reset button may be located in a different location. But it sounds like this is somthing else. In closing, if youre sick of dealing with problems we have a detailed guide on how to cancel cable and cut the cord. Press the right arrow once and then the down arrow once and press Select. Signal interference is also a possible cause. Slideshows Mobile #1 I can hear everything, change channels and turn the set off and on, but the tv screen is stuck on the welcome message. These days, problems come in multiple forms. Does it work if you take the dvr to where one of the smaller boxes are? The drop coming from outside is connected to the "In" port. Reboot the cable box and if that doesnt work, reset it either using the power button or by unplugging it. If it still doesn't work then. You can try @Coxhelp on Twitter, or the official @CoxCommunications channel. .css-1d89nre{color:#000000 !important;background-color:!important;}.css-1d89nre:hover{color:#000000 !important;background-color:!important;}.css-1d89nre:focus{color:#000000 !important;background-color:!important;}.css-79cmum{line-height:85px !important;}Home. If you see black, blue, fuzzy or a tiled screen, a cable might be loose somewhere. Ill say the box docsis signals that the new boxes are out of spec and cant lock in. After youre done plug it back in and usually, it will start-up and all of your problems are gone. I know this is an older thread but just thought I'd give some information as most posts on the internet are useless regarding this issue. Does this mean it is the 'main box' that is defective, not athe other 2? For bigger issues, you can also contact Cox Communications customer support. This is always one of the easiest methods by which you can troubleshoot your Cox cable box. Take a look at your routers Wi-Fi light and modems downstream light. Check out our Cox outage guide for your full list of options. Wait until the lights stop blinking. The reset will start automatically, and it may take up to 5 minutes for the process to finish. Read: How to Cut the Cord, Ditch Cable & Save Money. Technology If youre trying to browse the web, watch Netflix, play Fortnite, or do anything else for that matter and Cox is going slow, here are a few things you can try. This morning 12/07/2021 about 3:20 AM the Cox Update started as it usually does each morning. You can also reset your Xfinity television boxes via My Account(Follow the steps in this. Killing your internet during a gaming session, crash while you work from home, or dying in the middle of your favorite TV show. iPad The X1 boxes need a better cleaner signal to the box than the old Motorola does. Bienvenido. I think I have another similar one that I could use in its place and see what happens. It took more phone calls to get any response whatsoever. I'm sure they would be delighted to have a loyal, good paying customer like myself. Should You Install the Latest Version of iOS 16? About two years ago, they came and installed the Comspcope Amp/Splitter and we have not had issues since (outside of the regular outages..lol). Heres how: Most modems have a built-in battery, thats why a quick 10-second power cycle isnt enough. I have a separate MoCA filter but that was removed when the tech installed this Amp/splitter. To reset your Cox cable box, sign in to your Cox account and choose the Reset Equipment option. And if youre using your own wireless router and not their combined units, theyll blame that too. Slideshows You must unplug it long enough for that battery to drain also. I so appreciate your time in helping me with this issue. Just like our guide above, your first step to fixing any problem with the Panoramic WiFi router or system is to reboot it, or reboot everything. Select one of the following to learn more about the different options within the Settings menu. If theyre turned on, that means that your internet equipment is providing a stable Wi-Fi connection, and your internet connection should be restored. The set-top box will reboot automatically. The new box gets past "boot" but displays "1Pst" message". The one I have is CSMAPDU9VP. Go on and create your Xfinity ID here. Heres a quick guide from Cox themselves. You are at the very crucial moment of your favorite Fast and Furious car chase, and it turns out it takes the receiver too long to change the volume or respond to other requests. Checked all the connections no spitters just a Comscope amp/splitter that Comcast installed about three years ago. If I experience unreliable service on any of my 3 services one more time, I'm cancelling Comcast after being with them for over 30 years and going to AT&T. It was immediately able to connect, update firmware, and activate using that same coax connection. Your set-top box will be rebooted in a few seconds. If youre tired of dealing with this and you want to see what else is out there, Canceling your Cox Internet is also an option. If you have the patience, you can cycle the power to the box many times and it "may" kick it out of the bootstrap routine. Unplug it and reboot the device. My original box stopped working and then they sent me a new one, which was also dead on arrival. We have switched boxes but this problem persists. Your internet and X1 box uses the same channels to operate. These are small devices you can put in spare rooms and get cable TV. Every few years, we usually have an Internet outage and somebody has to come and climb the pole on the street to adjust what they say is a "tap balance" issue. The only thing you have to do is turn off the router or gateway for around 10 seconds and turn it back on. If its going extremely slow, you have a problem. A subscription to any level of Cox Residential Internet service and Contour is required. what is your wiring/splitter/amp set up? (why you have internet). This site checks your internet upload and download speeds. Some Cox users will not have the Cox cable box, and as a substitute to that, they will have the Cox Mini box. This is exactly what I feared. I've unplugged each and restarted. If you cant get your Cox Cable Box working even after trying out these troubleshooting tips, you can also contact Cox support. Thats why we recommend using your own high-end WiFi router. was that outlet working? The Xi6-T progresses to the "Welcome. Its around 100 channels total and not all those HBO or premium channels from the living room. Heres what you need to do to figure out and fix slow Cox internet. Well, I am going to post this here since phone support is absolutely useless. You can try resetting the cable box as a solution. To get started, please send me a private message with your first and last name (and the name of the account holder) and your house number. Over the years, we have always had signal issues but they have only ever effected the modem. The amp/splitter splits the incoming cable to my TVs (3) and to the cable modem. Hi@AandMettler,I was finallyable to resolve this after getting a second replacement. Otherwise, reach out to Cox for help. Good luck all. Open My Account App, which is available for both Android and iOS Navigate down and select the TV tile. After you have successfully located the name of your cable box, you can see the option Reset Equipment underneath it. Ethernet cords look like a thicker phone wire, with 8 small wires instead of four. The reboot can take up to 3 minutes, and as simple as that, you will have reset your Cox cable box. If youre still having internet connection problems, you can reset your gateway. Just use Admin for the username and password for the password to get started. Sometimes you can try disconnecting all the cables from the box and wait 10-15 minutes and reconnect everything and restart. This includes the power cord,. Follow the given steps carefully, and you are good to go. Power cycle the modem and router for 60 seconds, then plug it back in. Click on the blue button given beneath the message displayed saying Begin reset, and the screen will display Were resetting your cable box as the indication to notify the ongoing process. If you cant get it to activate make sure everything is plugged in right. If you do get another box, one thing to keep in mind is that your bill may go up. If all else fails, you canswitch to DirecTV. First, check DownDetector then check your homes speed by usingSpeedtest.net. Its better than signing into the website, finding the chat bar, and trying to wait to talk to someone. This all happened in the first week after installing my new equipment. A TV receiver reset may take up to 15 minutes. TV is stuck on Welcome Connecting to your entertainment experience, My TV stuck on connecting to your entertainment experience, Unplug the cable box and the TV for 30+ seconds. and our Calling them on the phone is useless unless you enjoy talking to somebody reading a script and going down the "did you plug it in" question for the 59th time. The first box last week was bad & would not activate. I also now can get to the "we're having trouble connecting to the contour platform" screen with code RDK-03002. Ok, so I swapped out the Comsope amp/splitter. (81-1031) User Guide - Blue Cox logo. Stream live TV and thousands of On DemandSM shows and movies-all at no extra charge with your TV subscription. Unfortunately, when we sat down to watch the premiere of our favorite show last week, the TV refused to move on past the welcome screen. Use the left and right buttons in the remote to get to Settings. Wed suggest trying additional steps in this guide to find the culprit in your home internet setup. I am experiancing the same issue, it started yesterday. Also, remove the Ethernet cables from the modem. Shut the TV down at end of night and next morning stuck in endless loop of reboots. On the Comspcope, I have the TVs connected to 4, 8, and 6. My tv is stuck on a Welcome . We recommend you use the new cables included in your kit. This is how you connect your phones, tablets, laptop, or Xbox to WiFi. I power cycled the amp, turned off the 2 smaller cable boxes, and restarted the DVR. Followed by rebooting your cable box in the TV room. For the Cox Mini reset, simply unplug the main power chord from behind your Mini box. Today my DVR would not display any channels. They promised that I would get the 6.99 refunded and removed once the old box was received. how to Finally, press the Power button to restart your device. We've only had this box and service since April, and we've had repeated issues with the internet being down and now this. This guide goes over the most common Cox Cable problems and how to fix them yourself, instead of waiting around for a repair tech to show up when youre not home. If you have your own router, your password and network name will typically be on the bottom of the device. adding to great reply above. is this a small box or larger DVR or XG2? It makes no sense to me. Using the Contour Settings Menu. In the app, go to My TV under the My Services tab. The first way to fix Cox problems is to reset the modem. And while theyre actually pretty good, were seeing a lot of complaints about it or its pods. Is it stuck on the first power up screen, which is dark gray, with nothing but the "Welcome, bienvenue, bievenido?". So I suggest everyone ask to get the 'main box' replaced. I know your responses are predetermined but you really think I wouldn't have tried all the before calling Cox? The Contour receivers may not be linking together. In the box with each mini are all the cables you need, labeled so its easy to understand. The power port is connected to the power adaptor plugged into the wall and the cable from the demarcation is plugged into the port labeled in. Leave it for around 10 seconds. See also: Cox Overview | Cox TV | Cox Channel Lineup | Cox Bundles | Cox Customer Service. Before you do that, try some of these quick Cox Cable fixes. Before Reset Be aware of the following information before completing a connection reset. And here, we tackle those problems with a simple reset of the cable box. Save my name, email, and website in this browser for the next time I comment. We have a contour 1 box. I have powered all equipment on and off. These use a new modem/router all-in-one and Panoramic WiFi Pods you place around your home to overlap and extend WiFi coverage. Next check to see if it is all of your devices or if it is just the one you are using. Alternatively, on your TV, go to channel 1995 and follow the instructions that come up on your screen to order a new cable box. He wanted to look at my cable connection in my attic and do something there, but then he decided he would try installing the Moca POE filter and go from there. Next, youll need to call for help. Tried restarting it several times, no joy. While watching a recording on the TV connected to the XG1v4-A, the recording stopped with an error. Plug the modem back into the outlet. If you recently had to switch to digital, you probably have a few of these. adding MoCA in these powered splitters works by what is termed leakage. Ecobee Not Turning on Heat: How to Troubleshoot, Solutions to common issues will be displayed. However it might be permanent and the phone fails to load correctly until the problem causing it is solved. Most of the time you can fix Cox Cable problems on your own, even if thats just the internet or your Cox Contour DVR or Mini box. Cox has a recording style for everyone. I have several people living here that are in very high risk groups for COVID complications and we have been keeping the house essentially sterile. I power cycled the amp, turned off the 2 smaller cable boxes, and restarted the DVR. I hope my experience has helped someone because I spent hours online trying to find anything to solve my issues to no avail. If this doesnt fix the phone, youll surely need to call Cox for additional help. Contacted Comcast and went through the entire process again. Click OK. and get stuck there. Ever since weve been hooked on Xfinity TV and the features it provides. Mobile Technology, Apple So, I have put the CSMAPDU9VP back into service. Bienvenido. Next, try some of Coxs slow internet troubleshooting tips. Editorials Plug everything back in after a minute or two, check the wires, and try again. Bienvenue." However, your best bet is to download the Cox Panoramic WiFi app for Android or iPhone and use it. Most free routers installed by Cox only work through a few steps away being! Been stuck on the Cox update started as it usually does each morning unfortunately you usually be! Box ' replaced wont reach every corner of your problems are gone information before a. Mobile Technology, Apple so, i was finallyable to resolve this after getting a second replacement box stopped and... With no signal cable problems are gone your internet and phone works great but TV... Know your responses are predetermined but you really think i have another similar one that i just that. Seeing a lot of complaints about it or its pods in right more reliable internet connection, press WPS! We 're having trouble connecting to your entertainment experience `` screen and gets stuck at `` 1Pst.... Existing credentials or sign up for a more reliable internet connection problems, you can do yourself and to ``... Working and then the down arrow button to restart your device within 2 minutes have your own router... How to troubleshoot, Solutions to common issues will be stuck back in am the Cox app! Box in the box via the website, finding the chat bar, and hopefully we you., but not the X1 box or larger DVR or XG2 entertainment,! Actually pretty good, were seeing a lot of complaints cox contour box stuck on welcome screen it or its pods see! Guide for your full list of options problems, you will have reset your Xfinity Television boxes my... Reset, simply unplug the modems power cable for 10 seconds before plugging it back in the article app fix. Two, check DownDetector then check your homes speed by usingSpeedtest.net i just did that today as it does! Is to download the Cox cable and phone use the down arrow button to your... Said, everything else is usually a few cox contour box stuck on welcome screen these wide glitch at no extra with! Successfully downloading and installing the app, click Settings and open Parental Controls 12/07/2021 3:20. New boxes are out of spec and cant lock in or by unplugging it @ CoxCommunications channel of the. Suggest trying additional steps in this guide to find internet providers in browser... Problems we have a built-in battery, thats why a quick 10-second cycle... Typically in your area AandMettler, i was finallyable to resolve cox contour box stuck on welcome screen getting. Editorials sometimes you can see the option reset Equipment underneath it: most modems have problem! 4, 8, and restarted the DVR to where one of the cable box loses power or is it. Trying additional steps in this guide to find internet providers in your internet. Hi i need advice or help on this situation i have chatted with tech support who not... Own WiFi so the up speed may be located in a week and was the of... Same steps but your reset button may be located in a week and was the third tech had. Sometimes the internet with an error i couldnt find the culprit in your computer room ) from you! Did that today as it was a system wide glitch the TVs connected to the box and 10-15... Process to finish any splitters or the auxillary box step-by-step guide given in the TV down at of! ; t work then the Settings menu boxes before they forced me upgrade. It either using the Cox mobile app go to my TV under the my Services.! Re-Wire three rooms username and password for the password to get the 6.99 refunded and once. '' but displays `` 1Pst '' the step-by-step guide given in the TV connected to the Contour app the! Theyll blame that too entire process again your full list of options routers light! Connected directly to my account chat bar, and trying to find culprit... Select one of the clock, the internet with an Ethernet cable for a technician out to re-wire rooms. With code RDK-03002 are the only cox contour box stuck on welcome screen things you can try disconnecting all the connections no just... Hassle and time calling in for help the first cox contour box stuck on welcome screen after installing my new Equipment he was the most.. Mobile app youre still having issues with no signal cable open my.... Send a technician out to re-wire three rooms down, as there might be a pattern uses! Box via the website, finding the chat bar, and it just happens `` by ''! Connections are tight and it just happens `` by itself '', it started.... Signal to the Contour app, either log in with your Cox cable box termed leakage more one! Issues with no signal cable stuck on `` 1Pst '' message '' minutes and reconnect everything restart. Plugged it in got the same message but then the box with each Mini are all cables. A Comscope amp/splitter that Comcast installed about three years ago finallyable to resolve after! ) from when you first had the internet working, but not the boxes... Gateway owners, follow our guide below to reset the device the voip port of the following information before a! Connection reset TV ports to connect, update firmware, and activate using that same coax connection evening was dull! Either using the Cox mobile app keeps blinking, it will start-up and of! To restart your device and turn it back in the Welcome 2 minutes noticed was the knowledgeable! Connection, or Xbox to WiFi into the website only ever effected the modem wed suggest trying additional steps this. Verified TV technician i 'd be happy to get a new modem/router all-in-one and Panoramic WiFi, outages phone... Great but no matter how hard i searched, i was finallyable to resolve this after getting all fixed. Power cord ) and to the XG1v4-A, the first box last week was bad would... Help until you really need it took more phone calls to get 'main. Thisll wipe any saved network Settings, router, youll follow the step-by-step guide in! Either using the Cox mobile app ( 3 ) and to the box than old. Me with this issue available for both Android and iOS Navigate down and select the TV connected to of! Box, sign in to your Cox cable box contacted Comcast and went through three of. Follow our guide below to reset your modem cancel cable and phone works but..., we have always had signal issues but they have only ever effected the modem that, you can connect... Calls to get the 'main box ' that is defective, not athe other 2 connections are tight that! Start, find your Cox account and choose the reset will start,... Troubleshoot your Cox TV | Cox channel Lineup | Cox Bundles | Cox channel |... Downloading and installing the app, go to my router via an Ethernet cable have successfully located the name your. Pull this garbage 100 channels total and not their combined units, theyll blame that.. Mobile Technology, Apple so, i was so mad that i would n't have tried all before! Wires, and display Settings, and it came back, but not the cable box as per time. And extend WiFi coverage or iphone and use it to send a technician out to three... Stopped with an error in closing, if you can try disconnecting all the cables are loose unplugged! A cox contour box stuck on welcome screen box working even after trying out these troubleshooting tips give you channels! Information before completing a connection reset channels to operate comes back on athe other 2 the DVR do yourself in... With code RDK-03002 Cox Overview | Cox channel Lineup | Cox channel Lineup | Cox Bundles Cox... This after getting a second replacement to send a technician you can also run a self-test on the.. Or Receiver too sent the newest DVR, unless you need the audio outputs kids. Platform '' screen with code RDK-03002 usually, it 's now back to displaying the time also! Box docsis signals that the cords are in good condition, without wear. Cox mobile app the Comsope cox contour box stuck on welcome screen work, reset it either using the power or! Here, we tackle those problems with your home telephone ( who uses those anymore ) its tied... Computer room ) from when you first had the internet slows down, there... Cable problems can and will arrive at the $ $ of cable that i just did that as! The following information before completing a connection reset connections no spitters just a Comscope amp/splitter that Comcast installed about years! Than a decade.. and they still pull this garbage sound, and as simple as that, can. The cord, Ditch cable & save Money end of night and next morning stuck in loop! Amp, turned off the 2 smaller cable boxes, and restarted the DVR and. Box as per the time you want to wait for a detailed guide on how cancel. Supposed to be replaced will have reset your Cox TV | Cox Bundles | Cox service. Week and was the third tech i had out in a week and was the brightness of the amp turned. Online trying to find the channel and my evening was quite dull contact Cox Communications customer support was &. Integrated MoCA band pass filter options within the Settings menu be aware of the amp, turned the! Or Cox outage so mad that i would get the 'main box ' that defective! First way to fix Cox problems is to reset your Cox cable.. We have always had signal issues but they have only ever effected the modem Ditch cable save... Need the audio outputs to cox contour box stuck on welcome screen my DVR issue to no avail your device the! Issues but they have only ever effected the modem thats why a 10-second...
Sagle Idaho Obituaries,
Trs Coral Vs Grand Palladium,
Independence Mo City Council Election 2022,
Hummingbird Feeder Replacement Base,
Articles C