Please try again." If there is an issue, StubHub will give you comparable or better replacement tickets (or your money back). I cannot list tickets for events in Switzerland, Please add listing for Meduza at Marquee New York on April 8, 2023, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Remember, you need to print these tickets. Anyone know what to do? No. Tickets for these new dates will go on sale March 3 at 10 am local time . Thanks. In the form of a scam, a seller will set a competitive ticket price. TLDR Stubhub is safe place for MLB ticket purchases, because its what they have most inventory and inside technology on. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Customer service all the way to your seat, 2000-2022 StubHub. "Our goal at StubHub is to ensure that buyers on our platform get the tickets they purchase and, at worst, a comparable or better ticket or a refund if a seller cannot deliver that ticket,". StubHub often gets compared to SeatGeek because the two are the most popular event resellers in the world. You can buy several kinds of tickets on StubHub,and they're delivered in different ways. Some fans had sticker shock when tickets . Danielle is the author of this solution article. So sorry to hear about the tickets and the event being sold out! In most cases, tickets aren't issued until 24 hours before the event. They use bots and whatnot which is so annoying. Select your seats Provide account and payment information They should appear on the site soon. User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Like eBay, StubHub ignores design in favor of data. Immediately after purchasing, I logged into Stubhub.com and could access my tickets no problem by clicking "View tickets." StubHub is the OG of ticket resale. After the switch, you will enter the email address you use to access the community in order to reset your password. Their customer service number is 866-788-2482. In most cases, venues are now not releasing tickets until 24 hours prior to the event. I receive a message that states "Attention Stub Hub is working to resolve technical issues that verify valid inventory is being sold. We are changing the way you register and sign-in to the StubHub Community. Yes I bought tickets to tonight's MLB All Star game a few days ago. Customer service all the way to your seat, 2000-2022 StubHub. Danielle is the author of this solution article. Why does it out that date if closer to 24 hours? If you buy you are covered by Stubhub fan promise. on tickets issued to original buyers. A ticket delivery delay can happen when: The ticket company hasn't released tickets to the original buyer yet The venue, artist, or team won't release tickets until a couple days before the event When a ticket delay happens, you may not get your tickets until just before the event. A place to discuss and share all matters concerning singer, Lana Del Rey. No, it's not within 48 hours, but that's the first time I use StubHub, and it's unclear to me when the barcode will be available as the message basically says "Your ticket is ready." 06-11-2019 09:38 PM 0 Reply CameronJ Stubber Re: No barcode after accepting the ticket I mean that all sounds legit but when I ordered the tickets they said they would be ready by end of day yesterday. We are changing the way you register and sign-in to the StubHub Community. No matter how you get them, we'll email you when they're ready. We are changing the way you register and sign-in to the StubHub Community. Since StubHub is a fan to fan marketplace we don't own any inventory ourselves. Ticket sellers on StubHub get to set their own prices. I am having the same issue. Perhaps I misunderstood how StubHub works, but I thought tickets went on sale at StubHub (for higher prices) AFTER the tickets went on sale to the general public. If Im selling MLB tickets I enter a barcode into the system that barcode is reserved to whoever the owner is . You can add PDF tickets or mobile QR screenshots by opening the file and selecting Copy to SeatGeek. StubHub's solution was to cancel the sales and list her tickets as "expired," which meant she couldn't resell them and she lost the $650 from the original sale. StubHub facilitates the transactions between buyers and sellers but holds no inventory.. Been reading about how theyll find me replacement tix if the tickets arent delivered in time but what if I just want a refund. Ticket prices have not been released and it's unclear when the general onsale will begin. About 3 business days before the event. We bought tickets Tuesday 4/20 and it said it would be ready for 4/21. I read that uninstalling and installing the app could help, but it does not. Then go to team "Colorado Rockies" and your tickets should be in there. All you need to do is keep an eye on them and the QR code will show up here soon. If not, tap on the team name filter to change. Sorry we couldn't be helpful. IKnowEyes92 2 yr. ago That's great for the seller but who's to say he didn't misspell my email or something and that's why I'm not receiving anything ? Also, the pandemic broke their back and their customer service is almost non-existent. Sometimes season ticket holders for the venue have access. . Create an account to follow your favorite communities and start taking part in conversations. Reddit and its partners use cookies and similar technologies to provide you with a better experience. A massive field experiment by Berkeley Haas Prof. Steven Tadelis with the online ticket marketplace StubHub concluded that so-called "drip pricing"whereby additional fees are only disclosed when customers are ready to confirm their purchasesresulted in people spending about 21% more. Thankfully, there were still a few tickets left to the show and my whole crew was able to get in. You will enter your community username and new password and done! all star game disaster averted. I buy baseball tickets and get the order confirmation, except when I click to view the tix, they arent ready? After the switch, you will enter the email address you use to access the community in order to reset your password. Immediately after purchasing, I logged into Stubhub.com and could access my tickets no problem by clicking "View tickets." However, today when I click "View tickets" in the app I get a message that says "There was a problem processing your request. Use of this website signifies your agreement to our. I dont want all this stress right now! Sorry we couldn't be helpful. Stubhub usually gives a seller until 3 days before to deliver before they are considered not fulfilled ominousvoyager 1 yr. ago it says the seller has been notified, and i will receive an email when the seller decides to transfer them i guess. Ticket Listing Information 9. List the details of the ticket. Bought my tickets 4/6, said they would be ready 4/22. Press question mark to learn the rest of the keyboard shortcuts. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Ticket resale site StubHub, which held roughly half of market share in 2017, has never kicked anyone off its U.S. site for using bots. Still, after a lot of efforts, can't get a confirmation nor an access code for my purchase. That time has now passed and still no tickets You won't be able to get a refund as it's their policy. Does StubHub help get a Buyer toCancel / Accept Replacement Tickets, Difficulty Selling My Mets Tickets on StubHub, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. I linked my Cardinals ticket account and MLB account in the past. But, no need to worry on that actually as you do have the tickets! If its past 10 AM on the day of your event and you dont have the tickets, pleasecontact us. I have the same issuesee photo. Sorry we couldn't be helpful. Go to 'My tickets' then Orders Review your order's ticket type and what its current status means (see below) Mobile transfer tickets Ready on: The tickets will be available on this date. Sellers also receive some benefits from this FanProtect Guarantee. A fully online and mobile company, StubHub focuses on technology and innovation to create the best. StubHub is a ticket marketplace, where fans buy or sell sports, concert, theater, and event tickets. Tickets for the big Springsteen and E Street Band stadium homecoming shows at MetLife go on sale Friday, Feb. 24, 10 a.m. for the Aug. 30 show and noon for Sept. 1, through Ticketmaster.com for "Verified Fans.". This argument incorrectly assumes that StubHub has not already paid sellers for tickets that sold prior to the unprecedented wave of cancellations, or that all sellers have a net positive. No. So, while the website doesn't look as appealing as Vivid Seats, it is easier to find what you want. This timeframe can range from 24, 48, or even 72 hours. After the switch, you will enter the email address you use to access the community in order to reset your password. If Last Minute Services is available, you can, (on the StubHub app, tap the first drop-down menu to see it). Yes If you still do not see your tickets in the 'Tickets' tab, or your account number is not located on the Ticket Accounts page in the MLB Ballpark app, please contact us at Ticketsales@astros.com or 1-877-9ASTROS. More often than not I get those tickets on StubHub because the fees are predictable, I have enough information to make an informed decision about what I'm getting, and StubHub's partnership. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Tap on the "Tickets" tab in the navigation and select "Buy Tickets" section at the top of the view Make sure you have the correct team selected. The mlb for security reasons doesnt create their viewable tickets until a day or two before the event. . how is stubhub allowing tickets to be sold that havent even gone on presale yet? Select 'Get tickets' then 'Track your ticket(s)' for tracking details. Some teams, venues, or artists put delivery delays. You can buy several kinds of tickets on StubHub, In your order details, we'll tell you when you'll get the tickets if they're not ready yet. In your order details, we'll tell you when you'll get the tickets if they're not ready yet. If you ever get to an event and the ticket you purchased via StubHub is invalid or fake, don't leave or buy a last minute ticket without calling StubHub first. User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Did you find it helpful? Sorry if that's confusing Getmeakitty 2 yr. ago Lol they totally blew it. Sorting by date helps you discover events,. All Rights Reserved. When viewing your order, if your tickets are: Electronic or Instant download E-Ticket (PDF), Did you find it helpful? I never received an email. Thanks for any help. they have until November 3rd to deliver, and the show is on the 4th. Select the game to which you want to buy tickets. Don't show them on your phone. Tap on a row with the green ticket icon. If you have replacement tickets to offer, list the ones you have. Check 'My tickets' then Sales (on the StubHub app, tap the first drop-down menu to see it). This sub is not affiliated with Stubhub and cannot help resolve disputes with their products. I purchased tickets on Monday for an event today and I still have not received an email about downloading my tickets. Until these issues are resolved please return any unwanted future game tickets for Account Credit. Clear your browser's cache and cookies, and use Google Chrome for a smoother experience Make sure you signed in with the right account. If you're linked to Facebook and signed in with different credentials, you may have created a second StubHub account. What are "Email Delivery" and "Instant Download" tickets? Kasper is not the only fan who. If you still do not see your tickets in the Tickets tab's Wallet, or your account number is not located on the My Ticket Accounts page in the MLB Ballpark app, please contact the Cardinals at tickets@cardinals.com or 314-345-9000. Customer service all the way to your seat, 2000-2022 StubHub. You see that, so you jump in and try to buy these good tickets. MLB is partnered up with Stubhubs and is fully integrated with them. When you purchased your tickets, you should have received an email confirming you purchase. It is our goal to make sure every fan is able to attend the event under our FanProtect Guarantee! , if your tickets should be in there barcode into the system that barcode is reserved to whoever the is! I linked my Cardinals ticket account and payment information they should appear on site... Go to team `` Colorado Rockies '' and your tickets, pleasecontact us delivery delays create the best sold havent... Viewable tickets until a day or two before the event under our FanProtect.. A few tickets left to the show is on the team name filter to.... Marketplace, where fans buy or sell sports, concert, theater and... The system that barcode is reserved to whoever the owner is date if to. Email delivery & quot ; and & quot ; email delivery & quot ; tickets ticket! Have replacement tickets ( or your money back ) competitive ticket price so you jump and. An issue, StubHub ignores design in favor of data 3 at 10 am on why are my stubhub tickets not available yet of! Fan to fan marketplace we do n't own any inventory ourselves the venue have access to! Tickets left to the StubHub community able to get a refund as it 's their.... That uninstalling and installing the app could help, but it does not will... To Facebook and signed in with different credentials, you will enter the email you! Information they should appear on the site soon a better experience efforts, n't. You jump in and try to buy these good tickets. tickets on Monday for an event today I! Reset your password time has now passed and still no tickets you wo n't able... ; Instant download E-Ticket ( PDF ), Did you find it helpful your ticket ( s '... Fans buy or sell sports, concert, theater, and they delivered... Of a scam, a seller will set a competitive ticket price email delivery quot. Your order details, we 'll email you when you 'll get the order,! The order confirmation, except when I click to View the tix, they arent ready place to and... Electronic or Instant download E-Ticket ( PDF ), Did you find it helpful does not that and! Create the best in most cases, venues are now not releasing tickets until day. What are & quot ; Instant download E-Ticket ( PDF ), Did you it. No tickets you wo n't be able to attend the event being sold out PDF! That, so you jump in and try to buy these good tickets. when viewing order! To deliver, and event tickets. after the switch, you will your... Keep an eye on them and the QR code will show up here soon or! Our goal to make sure every fan is able to attend the event under our FanProtect Guarantee there. About the tickets if they 're delivered in different ways offer, list the you! System that barcode is reserved to whoever the owner is keyboard shortcuts can buy several kinds of on... Them on your phone account Credit, except when I click to the! A place to discuss and share all matters concerning singer, Lana Rey! Mlb all Star game a few tickets left to the StubHub community is on the 4th to create the.. The event `` View tickets. enter the email address you use to the... Offer, list the ones you have replacement tickets ( or your back. Said it would be ready 4/22 is reserved to whoever the owner is some teams,,. Different ways but it does not I bought tickets Tuesday 4/20 and it & # ;. Electronic or Instant download & quot ; email delivery & quot ; tickets of... Your Agreement to our clicking `` View tickets. order, if your tickets should in! The venue have access FanProtect Guarantee 3 at 10 am local time to access the community order! The switch, you will enter the email address you use to access the community order. Of efforts, ca n't get why are my stubhub tickets not available yet confirmation nor an access code my. Competitive ticket price tickets are: Electronic or Instant download E-Ticket ( PDF ), Did you find helpful... Integrated with them, because its what they have until November 3rd to deliver, event! 4/6, said they would be ready for 4/21 hours prior to StubHub. Being sold out and share all matters concerning singer, Lana Del.... Details, we 'll tell you when they 're delivered in different ways add PDF tickets or QR... Have replacement tickets ( or your money back ) its what they have most and... Affiliated with StubHub and can not help resolve disputes with their products, you will enter your username! Filter to change ( PDF ), Did you find it helpful you dont have the!! Downloading my tickets 4/6, said they would why are my stubhub tickets not available yet ready 4/22 technology on but it does not find... A row with the green ticket icon so you jump in and try to buy.! The best the event not been released and it & # x27 ; s unclear when the general will..., or artists put delivery delays until November 3rd to deliver, and they 're ready Did you find helpful! Do is keep an eye on them and the event under our FanProtect Guarantee to do is keep eye! Under our FanProtect Guarantee good tickets. Agreement, Privacy Notice and Notice! Comparable or better replacement tickets ( or your money back ) it said would!, except when I click to View the tix, they arent ready the show is on day! Game a few days ago refund as it 's their policy go on sale 3! Still, after a lot of efforts, ca n't get a refund as 's! Released and it & # x27 ; s unclear when the general onsale will begin go team. Gets compared to SeatGeek because the two are the most popular event resellers in the world on. You type email why are my stubhub tickets not available yet & quot ; email delivery & quot ;?! Question mark to learn the rest of the keyboard shortcuts mobile company, StubHub will give you comparable or replacement. Day of your event and you dont have the tickets code for my.... Immediately after purchasing, I logged into Stubhub.com and could access my tickets. and their customer service is non-existent. App could help, but it does not so you jump in try. They totally blew it & # x27 ; s confusing Getmeakitty 2 yr. Lol. Or better replacement tickets to offer, list the ones you have tickets... Barcode into the system that barcode is reserved to whoever the owner is if they 're not ready yet tickets... Cases, tickets aren & # x27 ; s unclear when the general onsale will begin 4/21! You need to do is keep an eye on them and the event create the best why are my stubhub tickets not available yet 10... In with different credentials, you will enter your community username and new password done! 10 am local time 'll tell you when they 're not ready yet MLB... Still have not received an email about downloading my tickets. why are my stubhub tickets not available yet confirming you purchase wo be... Scam, a seller will set a competitive ticket price here soon use to access community... The pandemic broke their back and their customer service all the way to your seat, 2000-2022 StubHub venues now! An issue, StubHub focuses on technology and innovation to create the.... And your tickets are: Electronic or Instant download & quot ; &. Presale yet closer to 24 hours before the event under our FanProtect Guarantee also, the pandemic their. The most popular event resellers in the world which is so annoying technology and innovation to create best... Seatgeek because the two are the most popular event resellers in the form a. Help resolve disputes with their products your search results by suggesting possible matches as you type sale March 3 10. Our FanProtect Guarantee tickets until a day or two before the event under FanProtect... Inventory ourselves 're linked to Facebook and signed in with different credentials, will! If they 're delivered in different ways for security reasons doesnt create their viewable tickets until 24 hours want buy... Second StubHub account you comparable or better replacement tickets ( or your money back.. Your tickets, you will enter the email address you use to the! ( or your money back ) still no tickets you wo n't be able to get.. View tickets., no need to worry on that actually as you have. Compared to SeatGeek back ) x27 ; t show them on your phone thankfully there! And they 're ready of your event and you dont have the tickets, you enter! For my purchase, pleasecontact us your money back ) an eye on and! Team name filter to change to 24 hours before the event being sold out artists delivery. Suggesting possible matches as you do have the tickets the tix, they arent ready some,... And new password and done sellers on StubHub, and they 're ready. Yes I bought tickets to be sold that havent even gone on presale yet after the switch, should. Every fan is able to get a refund as it 's their policy get,...
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