I applied through a recruiter. My job search has been a thoughtful and intentional one - as a part of it, I spoke with a well connected healthcare recruiter in NYC who places staff at CityMD, Parsley Health, and Caremore/Aspire alike - in January/February 2020 when we were reviewing my slate of prospects, she said to me "DO NOT go to Cityblock, I'm working with half their leadership team trying to exit!" We are an awesome tech-enabled healthcare startup transforming care for marginalized populations. So, yes, I would have designed it differently and Im also not content to bitch and moan about it. I applied online. When they have better health outcomes, costs go down across the board. Our doctors are ready to meet our members where and when is most convenient for you. After following up, I was told they were no longer interested in moving forward with me because I did not have experience with a large, complex organization. I interviewed at Cityblock Health (Brooklyn, NY) in Nov 2021. , Guidehouse, Fortive, Captiv8 Inc., Esri, Morning Consult, Seismic Axonius. I applied online. Then the company ghosted me after the behavioral interviews, despite numerous follow-up emails. Then never heard back. The process took 2 weeks. They went so far as to ask me to interview at 9pm and then ghosted me! Even alleviating that is such a meaningful lever for us.. Our company blog (here and here). Our teams follow iterative, hypothesis-driven, and data-informed development practices. We are an awesome tech-enabled healthcare startup transforming care for marginalized populations. No follow up. Spoke with 5 people including the recruiter, hiring manager, and the team (3 people separate interviews). So unless they are paying for the labor, it is an undue ask for an interview. Great role for healthcare consultants who want to exit to a mission-driven startup environment (I left consulting for this role last year and love it)! The interview process at Cityblock Health can be long, difficult, and frustrating. Weve got to do something.. Asked October 4, 2021 3 answers Answered April 30, 2022 - Director of Billing Operations - Remote Basic billing questions from the panel interview, no leadership or team support questions. While the context is serious, the work can be fun. Program impact on health care value streams We are your partners to better health. Ive worked in a number of different industries previously and now I love that at Cityblock I can work on hard problems in support of a truly meaningful social problem. This includes finding specialists, getting quick answers from doctors, or help with addiction treatment. Answered August 11, 2021 - Community Health Partner (Current Employee) - Washington, DC. Do I believe that healthcare is a right, that should be available to all people, irrespective of their ability to pay and then it should be distributed equitably? I applied online. Were taking advantage of the best D2C acquisition and growth technology tactics to deliver a high-trust, low-friction, concierge-like healthcare service that stretches both online and offline. I applied online. Who do I go after first. Our engineers build the technology that allows our care teams to meet members where they areat home, on your phone, or in a safe place in your community. Whether its to learn more about our services, ask questions about your membership, or to schedule a visit, call uswed love to hear from you. Mr. David was there all the way and I felt totally connected. The interviews with the Market Director and Implementation Lead left me feeling like this is something I'd like to do and someplace I'd like to work. We are an awesome tech-enabled healthcare startup transforming care for marginalized populations. It was unbelievable. Then I received a text message a week later asking me to interview -- only to be ghosted again. We are an awesome tech-enabled healthcare startup transforming care for marginalized populations. I also sent a follow-up email but she never responded. HSE interview questions are likely to revolve around your knowledge of health services and their delivery, particularly as it pertains to your area of expertise. The individual who called me was underselling this role with lies. Such a great experience! Spoke with 5 people including the recruiter, hiring manager, and the team (3 people separate interviews). Our populations have significant heterogeneity and year-to-year medical cost volatility, making it hard to predict and deliver the right interventions. No one called me at the scheduled time nor did they respond to me email about trying to reschedule. Interviews left a strange taste in my mouth. Owen Tran, Senior Product ManagerJoined Cityblock Dec 2018. Get started with your Free Employer Profile, Senior Associate - Talent Acquisition Interview, Senior Associate, Talent Acquisition Coordination & Operations Interview, Sr Manager of Talent Management Programs & Initiatives Interview, Manager, Medical Economics and Evaluation Interview. Easier said than done when you consider the structural barriers our members face in terms of transportation, address stability, smartphone access, and technical literacy. Now, the interview with the peer General Manager was a whole different story, it felt like she was bullying me. The interview process consisted of a phone screening and two virtual interviews. Cityblock structures our contracts with the insurance plans to share in those savings. Zero questions about experience with compliance and reporting. We ensure every scrum team maintains a healthy staff size to enable agilitynot too small or too large. I interviewed at Cityblock Health in Aug 2022. One thing I love about the NYC tech scene is the mission-bent focus. Complete waste of time. I interviewed at Cityblock Health in Oct 2022. This included a case study presentation that required a lot of advanced preparation, meeting with the CTO, and your standard coding and system design interviews, among other things. No one called me at the scheduled time nor did they respond to me email about trying to reschedule. .As a leader, my biggest motivation is to create a culture of trust and transparency for creating sustained value and impact as we work together to lay the building blocks for the future of healthcare. Zero questions about experience with compliance and reporting. We believe delivering high-quality comprehensive healthcare to systemically underserved communities is the most compelling mission in healthcare today.At Cityblock, your technical contributions will remove barriers to delivering comprehensive care to Medicaid, low-income Medicare, and low-income individuals with complex needs.Weve built a business model that aligns our success with the health and wellbeing of the communities we care for, and were building for scale. We're fond of our history there and many staff live in the neighborhood.In 2020 we transitioned to a remote-first workplace, first motivated by Covid safety but now a core part of how we operate and hire. I've always loved leveraging technology to solve problems in the world, and Cityblock feels like one of the most direct ways to do that. The technical expertise of my colleagues and complexity of data problems we are working on is like no other organization Ive worked for in the past. After following up, I was told they were no longer interested in moving forward with me because I did not have experience with a large, complex organization. She pressed me to provide availability at the end of the call for an interview with the hiring manager. More time passed, same thing. I was contacted by HR for a phone screening and had it scheduled. After finishing this process, I was told Id hear back within a week. It's sad to see a mission-based, young org already have fallen into such clear disrepair. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Pre-launch we spend the time figuring out where exactly in the neighborhood should we be, Ajayi said. They partner with community-based organizations and. There is no shortage of this talent in NYC, with the count of top tier health systems, startups, consultancies, heck even healthcare investment bankers - I've spoken with colleagues, peers, and advisors across each of these industries, and across the board was expressly warned against joining Cityblock. Please DM me if you are interested. Hello, No feedback given about the decision; pretty brutal treatment for someone who interviewed for a month. I interviewed at Cityblock Health in Aug 2021. So after an initial version that came out of a hackathon, the Commons Companion was born -- a Chrome extension that sits inside the EHR and surfaces custom tools, recommendations, context, and notifications to our clinicians, without them feeling the burden of switching screens. Sent a case study to create ideas, a presentation, etc. Dr. Toyin Ajayi, our CEO and co-founder, has spent her whole career serving Medicaid patients. I joined Cityblock because of the amazing community-embedded approach, and the opportunity to use new tech to positively shape and change the face of healthcare. I am hiring for a Senior Project Manager to join the Strategic Operations team at Cityblock Health. Completed basic "get to know you" type phone screen. I interviewed at Cityblock Health in Aug 2022. Total is around half hour. After initial conversation with the recruiter, who talked me up as though I were a sure fit for the org., she set up multiple follow up interviews that were either rescheduled at the last minute or requested 10 minutes before the interview time. One thing I love about the NYC tech scene is the mission-bent focus. Cityblock Health Interview Process. Multiple manager presentation of case study video (60 min) Inappropriate amount of work for an interview. *Please call 911 for life-threatening emergencies. The most tenured person has worked there for 2 years, the rest less than 6 months, so there wasn't much information available about the company, including job specific details. In the rare case where you have a copay, please reach out to us. She shared the challenges of a start-up scaling, though nothing seemed particularly positive. Dr. Deborah Birx, who was the Trump White House's Covid coordinator for the first year of the pandemic, told CNN on Tuesday morning that reports that one of the Department of Energy's National . I interviewed at Cityblock Health in Nov 2022, This organization needs to really reconsider its HR Talent team. Were excited to meet you. It has been an emotional rollercoaster and nightmare! (every interviewer asked this) Can you work with engineers? Were member-first, community-oriented, and trauma-informed. Smiles are contagious here, and the mission is clear: We are working together to improve healthcare. On Fishbowl, you can share insights and advice anonymously with Cityblock Health employees and get real answers from people on the inside. I interviewed at Cityblock Health (New York, NY) in Jun 2022. @Cityblock is hiring for a Director, Quality Internal Operations & Client Relations All questions were vague and random, a lot of beating around the bush. Please DM me if you are interested. When launching in a new market, like Indiana or Ohio, Cityblock looks for places where there are socioeconomic disparities, and then looks for partners, payers and health insurers with whom they launch into markets. Tech and data science can also support more individualized care. First round is a call, then there are a couple of video interviews with the team. These populations often have chronic healthcare conditions whose care is complicated by upstream systemic factors like housing, economic stability, social supports, and behavioral health access. I was told I could put my name in the running for some less senior engineering positions that would also pay significantly less, though. Please DM me if you are interested. I interviewed at Cityblock Health. We think of ourselves as part of the glue within an ecosystem that knits together existing providers, the specialty providers, the hospitals, the communities, organizations and creates a seamless experience for the people we serve, Ajayi said. The process took 3 weeks. Radio silence. At Cityblock, we dont hire for experience managing a JIRA board, we want folks with empathy, data chops, and excitement for the work. Anonymous Interview Candidate in Brooklyn, NY, I applied online. Seems like the MO based on other responses. One interviewer kept interrupting me. Why do you want to work here? Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. After we sent up a time and date, I never heard anything back. I love to hire and grow people with deep skill sets from backgrounds like business analytics, social work, healthcare consulting and teach them to talk the talk of traditional product development. Asked about my background and experience. Get started with your Free Employer Profile, Sr Manager of Talent Management Programs & Initiatives (1), Senior Associate - Talent Acquisition (1), Manager, Medical Economics and Evaluation (1), Senior Associate, Talent Acquisition Coordination & Operations (1), Senior Associate - Talent Acquisition Interview, Senior Associate, Talent Acquisition Coordination & Operations Interview, Sr Manager of Talent Management Programs & Initiatives Interview, Manager, Medical Economics and Evaluation Interview. The process took 1 week. Director, Quality Internal Operations & Client Relations, Strengths and weaknesses and difficulties, Opens the Fishbowl by Glassdoor site in a new window. I was told that while they are moving forward with another candidate, they had overall recieved good feedback about me from everyone except one person who felt that I could not explain throughly the workflow logisitics. Role is ideal for someone with 3-5 years work exp. Hello, Workday, NielsenIQ, TripAdvisor, Databricks, HealthEquity, ServiceNow, MicroStrategy, Maven Clinic, ellucian, Cityblock Health, Chemonics, Flatiron Health, AVEVA Group plc, comScore, Palantir Technologies. Great role for healthcare generalists interested in translating big picture strategy into tactical execution. Save yourself the headache and avoid interviewing here. We are an awesome tech-enabled healthcare startup transforming care for marginalized populations. Interviews at Cityblock Health Experience Positive 24% Negative 62% Neutral 14% Getting an Interview Applied online 72% Employee Referral 11% Recruiter 9% Difficulty 2.6 Average Hard Average Easy Interviews for Top Jobs at Cityblock Health Community Health Partner (5) Director (4) Senior Associate (3) Recruiter (3) See more interviews for top jobs Be the first to find this interview helpful. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Role is ideal for someone with 3-5 years work exp. Why do you want to work here? I pinged her a few days later to follow up. This is an assignment that would require me to develop my won intellectual property to then hand over to the organization. Thank you! Today our team is fully remote by default. Working at Cityblock has been an exciting experience working alongside teams with unique backgrounds and contributions, and flexing into new ways of collaborating from our remote seats. I am hiring for a Senior Project Manager to join the Strategic Operations team at Cityblock Health. Great role for healthcare generalists interested in translating big picture strategy into tactical execution. We wanted a UI that we could control within the clinicians Electronic Health Record, built flexibly enough for our teams to move fast and test new content, tools, and decision support for our providers. I got an email from the recruiter setting up a time for a call about the position. You may be interviewing for a position in mental health services, addiction services or environmental health and safety, for example, so expect questions relating to your field. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Why do you want to work to serve vulnerable/Medicaid populations? I interviewed at Cityblock Health. Why do you want to work to serve vulnerable/Medicaid populations? It, I applied online. For example, data science can help Cityblock figure out who it needs to engage with first in patient populations that are often very diverse in terms of age and needs. I interviewed at Cityblock Health in Sept 2022. We work with health insurance plans to identify populations who are structurally at risk and experiencing thousands of dollars a year in potentially avoidable emergency room services and healthcare procedures. I interviewed at Cityblock Health in Sept 2022. After completing the last interview, I was told someone would reach out soon. We created Cityblock with the simple idea that cities should be healthy places to live -- for everyone. I applied through a recruiter. Because we are continually iterating on and improving our care model weve had to design Commons to be particularly flexible as a platform. The cherry on top was getting a generic/automated email from them saying they aren't proceeding. within 72 hours -- probably 3-5 hours of work 4. @Cityblock is hiring for a Head of HEDIS / Quality Improvement. Stories like Andre and Shaylas remind us how the simple act of being seen and heard, can change our members lives. Were building a whole new suite of multi-player tools to unlock collaboration and steer operations for our unusually interdisciplinary care teams. Please call 911. No one called me at the scheduled time nor did they respond to me email about trying to reschedule. What was some feedback you received at your last performance review? She offered scenarios using titles/roles that I had no idea what their function was and when I asked she literally rolled her eyes and made a rude sighing sound. Could any provide referrals to these companies? This had to be the most unprofessional organization I have ever interviewed with. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. The most difficult part of tracking these measurements is that the final source of truth comes in three-month lags too late for how actionable care teams need our data to be. I interviewed at Cityblock Health. I love being part of the engineering team at Cityblock because of how authentically we get to build relationships with our front-line clinicians and caregivers. What was some feedback you received at your last performance review? Hard to ask questions when no one responds. Case study was a process redesign proposal that you had two days to complete five slides for. What is the interview process like at Cityblock Health? This is my lifes work and my mission, Ajayi said. She then proceeded to tell me that I wouldnt be interested in the work. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Very easy. Be the first to find this interview helpful, Strengths and weaknesses and difficulties, Opens the Fishbowl by Glassdoor site in a new window. 1. I got an email from the recruiter setting up a time for a call about the position. Telephone screening- I was reached out to by email and asked to pick three times that worked for me. The recruiter screen was typical. Very easy. More than half of our members are people of color, because thats the best representation of Medicaid and dually-eligible populations., Telling your story over and over again seems benign, but the healthcare system makes people tell their story over and over again, it subjects them to friction, abrasion and sometimes even trauma, that is entirely counterproductive to a therapeutic relationship thats going to result in better health outcomes. Answer: "I understand how important consistency is for home care patients, and I would be happy to work the same day and same time each week. The process took 3 weeks. I applied online. We are an awesome tech-enabled healthcare startup transforming care for marginalized populations. , Guidehouse, Fortive, Captiv8 Inc., Esri, Morning Consult, Seismic Axonius. Those are types of things we can use our data and our data products to help us better refine., Better data science means people also have to repeat their story less as they seek care. I'm looking for a referral for Maven Clinic , Ro, or Cityblock Health . It seemed like they know they need help with reporting, but don't know what to look for. And there are a lot of ways of achieving that, Ajayi said. I applied online. Cityblock implemented its virtually integrated care model to: Ensure continuity of complex care management for a diverse, older patient population during a pandemic. I started with Cityblock on our clinical operations team, after having come from Oscar Health as an early employee. Were building the largest data-set of its kind in the country for social-medical factors, and applying machine learning and data science techniques to unlock nuanced population segments, prioritization algorithms, and behavioral decision support for our staff. Whos not home today because theyre likely not working, or whos likely to be engageable on the weekend, Ajayi said. The technical interview could've been harder, it was a whiteboard session on APIs. Learn more about interviews at Cityblock Health. Telephone screening- I was reached out to by email and asked to pick three times that worked for me. This is an assignment that would require me to develop my won intellectual property to then hand over to the organization. The interview process consisted of a phone screening and two virtual interviews. Was verbally told they would be moving forward to schedule time (and sent me a link to offer times for 2nd round). What are you hoping to get out of working with this company? Tonya Carter Nurse Practitioner Experienced and empathetic professionals who can meet your full healthcare needs online, over the phone, at one of our Hubs, or in a safe place in your community. Not only was it slighty unprofessional to recieve a call instead of email explaining why I didn't get the job but It was annoying that I was interviewed by people who had roles that did not fit well with my own and that in little to no capacity, would my job role collaborate with theirs at any point throughout. I applied online. Legal Name Cityblock Health, Inc. Hub Tags Unicorn. Common stages of the interview process at Cityblock Health according to 66 Glassdoor interviews include: Our story For example, during the pandemic, many community-based organizations couldnt get enough workers to continue coming in. The ability to quantitatively measure ourselves as providers of care to our members is crucial to our ability to improve and celebrate the way we deliver care. I'm looking for a referral for Maven Clinic , Ro, or Cityblock Health . Why do you want to work here? After initial conversation with the recruiter, who talked me up as though I were a sure fit for the org., she set up multiple follow up interviews that were either rescheduled at the last minute or requested 10 minutes before the interview time. Could any provide referrals to these companies? Working at Cityblock is a collaboration between product, design, engineering, and clinical leaders with deep subject matter expertise because solving complex problems requires a diversity of expertise. Maintain or lower cost of care for members by reducing avoidable emergency department visits and inpatient admissions. Get your stuff together City Block!!! Then the company ghosted me after the behavioral interviews, despite numerous follow-up emails. The process took 1 week. At Cityblock, were applying modern technology to an outdated and systemically-biased healthcare industry. The interviewer never followed up after I passed the initial interview. - Panel Interviews (3) See if your insurance is one of our partners. We started Cityblock because no one should have to feel ignored, rushed, or neglected. From application to rejection was about a month.