Or start using your hot tub with earplugs. Hunker may earn compensation through affiliate links in this story. Plus, it knows when more sanitizing power is needed and automatically delivers it. Possibly the most frustrating problem you can run into is when you want to soak in your spa, but discover the water is ice cold. "url": "https://lesliespool.com/", Each kit comes with different colored liners to match your Softub liner. The cookie is used to store the user consent for the cookies in the category "Performance". To determine whether this is whats causing the GFCI breaker to trip, loosen the nuts on top of your heater to remove the electrical connections. Press both the top button (the "reset" button) and the bottom button (the "test" button). 1. If your hot tub temperature is all over the place, you could have water flow problems. First, try lubricating the bearings, but eventually, youll probably have to replace the circulation pump. 3. But if youve got nothing coming out of your jets, dont fret. A dedicated Softub service professional since 1996! How to change a Softub jet gasket - YouTube 0:00 / 1:33 How to change a Softub jet gasket 10,125 views Dec 6, 2018 39 Dislike Share Save Softub Express 390 subscribers This video. Look for problems before they complicate your life, opening your cabinet once in a while to check for signs of wiring damage or leaks. Shop Online or at any of our 900+ retail stores! The problem could also be with the heater itself. 3. Both jets create a circular massaging water pattern; the Pulse Stream has two holes and the X-Stream has one hole. "name": "Hot Tub Works", Softub Spas stand for quality time away from the stresses and strains of everyday life. Youre ready to sit back and relax in your bubbling, steamy hot tub. For urgent questions, you can reach us directly at Well, in a fit of stupidity I drained my Softub 300 and overlooked unplugging the motor unit. If there are no lights on the Softub's control panel, check the ground fault circuit interrupter (GFCI) socket that the Softub is plugged into. Patrick Leitgeb 66 subscribers Subscribe 23 Share 7.1K views 3 years ago ALAMEDA Also watch How to Change a Softub Control Panel:. If this does not stop the leaking, you need to purchase replacement hose clamps. If you got through 1-5 and found no puddles or dripping water, it's time to look at the spa jets, which leak rarely, maybe 10% of the time. If the problem persists, call a pro. Removing the cabinet on that side would be required; a razor knife and putty knife are useful tools to score and pry off a panel, if there are no visible screws. If the pump is working, and the heater is on, but the water still wont stay at an even temperature, you may need to replace the heater. We have the current line of snap in style jets for your Softub. Leaky spa lights: Loose/cracked lens can lead to leaks. One quick way to narrow down your problem is to unplug your pump, heater, blower, and ozonator. Press the space key then arrow keys to make a selection. Then, look for clogs in your circulation system, and wash or change your filter. Roadking98blue If you find corrosion, youll need to replace the damaged part(s), or hire a pro to do so for you. Knowing where to look for spa leaks is the first step in leak detection. Do not use your hot tub when this error code pops up. While using a Softub, some problems may arise including the main control panel not working and water leaks. 2023 Leslies Poolmart Inc. Were sorry we missed you; we look forward to assisting you soon. HOT TUB Jet Housing Leaking Water / HOT TUB Leaking WaterIf your hot tub is leaking water and your not sure where to start looking, try looking to see if your hot tub jet housing are leaking.----------------------------------------------------------------SUBSCRIBE FOR MORE VIDEOS:http://www.youtube.com/c/VIPPoolsandSpas----------------------------------------------------------------Hot Tub Pipe Clue:https://amzn.to/3qabfHc----------------------------------------------------------------Buy Me a Coffee or Hot Chocolate if the Video Helped You OutPayPal: info@vippools.caEtransfer: info@vippools.ca What can I do to clean it properly? 5 hours later, the tub is empty and the motor plugged in and silent. It removes gunk in your pipes caused by lotions, sunscreens, cosmetics, etc. Grit-Gitter Hand-Held Vacuum $ 35.95 $ 29.95 Add to cart Natural Chemistry Spa Purge Jet & Pipe Cleaner $ 26.95 $ 23.95 Add to cart Scumbug $ 10.95 $ 8.95 Add to cart Scumbug Twin Pack $ 22.90 $ 13.95 Add to cart Others have a tool that is inserted on the spa side, to keep the flange from spinning while the lock nut or valve body is tightened up on the gasket. Proceed cautiously as you near the jets, to avoid cutting pipes or wires. If the problem is occurring in all of the jets, look for broken gate valves, and double check your water level to be sure it isnt too low. "@context": "https://schema.org/", However, if youre at all unsure, call a pro. Make sure any valves near your pump are open. If youve done all these things, and still cant diagnose and correct the problem, its time to bring in a pro. SaluSpa Miami vs Coleman: Which Spa is Better? Free Shipping and more for Pool Perks members. Looks like your current store isn't near your delivery area. Sweep or use a leaf blower to dry off any standing water around the tub. To diagnose a larger leak, shut the pump off, and allow the spa to drain to a lower water level, paying attention to where the system stabilizes and stops leaking. "@type": "BlogPosting", individuality, sustainability and flexibility. Not everyone is an electrician, and thats OK. If there are no lights on the Softub's control panel, check the ground fault circuit interrupter (GFCI) socket that the Softub is plugged into. You may continue using your pump safely, but the noise will only get worse. * Pricing, promotions and availability may vary by location and at lesliespool.com. Is your hot tub sitting stagnant because the spa blower isn't working and you're not sure what to do? Sometimes the leak is too small to pull enough dye through, and sometimes the jet gasket only leaks when the pumps are on. If your hot tub troubleshooting starts to get you into repairs that are over your head, dont be afraid to call a professional. You can turn your jets on and off a few times to try to force the air out. Look for small bleed screws at the end of the pump, and open them all to let the air out. Clear out the gunk and keep your hot tub water fresh. Turn on the Softub and run the air jets. Make sure your circulation system is free of debris before restarting. Check the connecting blue hoses and the red hoses on the Softub's motor if there is leakage from the Hydromate. Our softub is leaking water from somewhere. "mainEntityOfPage": "https://lesliespool.com/blog/leaking-spa-jets-how-to-find-fix.html", If theyre fried, your heater may not operate properly. Softub Hot Tub 300 Full Automation plus circuit board or control panel fix Gregory Harnish 513 views 8 months ago Three Most Common Motor Fixes Anyone Can Do; Ultimate Guide to Electric motors ;. If its not, add water, and then run a test to see if the flow returns to normal. Tighten loose fittings by hand to stop leaks. While youre searching for corrosion, ensure that all the electrical connections are secure. It may also void your warranty. By But opting out of some of these cookies may affect your browsing experience. Turn the air control valve on and off several times. Topping of your hot tub may be the only solution necessary. Turn on the Softub and run the air jets. If they do not activate and the control panel's "Heating" light is on, unplug the unit for a few hours and then try pressing the "Jets" button again. You might see this code if your jets are misbehaving. The socket should have three prongs and two buttons on it. Excessive organic contaminants or lack of sanitzerpH or total alkalinity out of balanceDirty Filter, Check and adjust sanitzer level with Softcare ChlorTest water & adjust pH and total alkalinity using Softcare pH Up or pH DownUse Softcare Filter Renu, High mineral content in water due to calcium build-up, Check and adjust sanitizer level with Softcare Chlor, Add Softcare Metal Gon to sequester minerals in water and check pH level, Chloramines or excessive organic contaminantspH or total alkalinity out of balance, Check and adjust sanitizer level with Softcare ChlorTest and adjust pH & total alkalinity, Oils, lotions and detergents from bathers, Use a scrub pad and baking soda to remove deposit, Build-up of body oils, cosmetics and detergents from bathers, Add Softcare Defoam and Softcare Chlor as needed. Or you can stuff it full of fiberglass insulation, the pink stuff. If not, you may need to replace the ozonator. Then turn on the breaker without anything plugged in. 4. A hot tub without hot water is just a tub. Try the easiest and least expensive solution first: turn each of your jets to make sure theyre all wide open. See what our customers have to say about us! Once you know which part is causing problems, youll need to figure out why. Feel free to leave us a message and we will be in touch as soon as an agent is available. To remove the jet, simply insert a finger into the center hole of the jet and snap it out. Sometimes, you may notice you have good flow out of some jets, while some jets are barely limping along. The Portico offers extended seating that gives the option of lounging with up to 6 adults. Please obtain a google maps API key and put it in Site Preferences! Still no heat? Find those problems, and then fix them with ease. As you may have guessed, this code appears when youre hot tub is having flow problems. If you have an account, sign in now to post with your account. Grab a good flashlight, and inspect all these areas carefully. Why Is My Inflatable Hot Tub Not Heating Up? This code is an abbreviation for sensor, and the letter (or sometimes a number) indicates which sensor is malfunctioning or out of balance. Before you panic about what itll cost to get a repairman to fix your spa on the weekend, try a little DIY hot tub troubleshooting first. For each item you reconnect, flip the breaker, then turn on your spa. Is your hot tub tripping the breaker? "address": "", Getting a problem fixed correctly the first time can save you a lot of headachesand moneydown the road. Youll need to occasionally replace parts through no fault of your own. { A dedicated Softub service professional since1996! Replace your standard Softub jet with a spinning jet for hydrotherapy. Check the filter for damage. Top off your water. (Causes and What to Do), Bullfrog Spa Not Heating Up? You can get pricing and financing options by contacting your Authorized Softub Spas Dealer or calling (888) 763-8828. Started January 15, 2021, PoolSpaForum.com Matt Giovanisci is the founder of Swim University and has been in the pool and spa industry since 1995. Started Monday at 01:16 PM, By By Youve got no heat, no matter what. I have an 8 year old softub. Need more assistance with hot tub troubleshooting? This cookie is set by GDPR Cookie Consent plugin. Free $149.00 Shipping Clean your circulation system and filter. We do carry a few user-serviceable parts for your Softub Hydropack, Tub and Cover. Shipping & Return Policy Don't just take our word for it. I like to use Touch 'n Foam 2-part, which you can get at most Home Depot type stores. Press the "Jets" button on the control panel to turn on the jets. "author": { If it isnt, you might have a bigger electrical problem on your hands. The water cant flow if its too low. Again, unless youre experienced with electrical wiring, youll want to hire a spa pro or electrician to correct these problems. You may call us at 805.654.9000 to arrange to drop off your Softub Hydropack or tub for service at our Ventura, CA Softub showroom and service center. In this case, check for worn out jet seals, and then check all nozzles for any debris that could be blocking the flow of water. "height": "500", Jerry : Is this a Softub? You should see a leak of that size with no trouble. Take the filter out and check to see if there is any debris in the filter. Whatever the problem, your night is not working out the way youd hoped. Remember to use a hose filter to keep impurities out of your spa and plumbing system. Terms Of Use, Phone: (805) 585-5754 Pasted as rich text. If the waters not moving, you may as well be sitting in your bathtub, right? "thumbnailUrl": "", We stock a large selection of Softub parts and accessories including jets, gaskets, tools, pump parts, andcovers (bottom of this page). Rarely do spas leak from the shell itself. Contact your Softub dealer to have them send you a vinyl repair kit if you notice any leaks in the liner of your tub. Use equal parts of each -- about a marble-sized amount of each does the trick for most jet leaks. Similarly, if your thermostat needs to be replaced, it wont accurately trigger your heater to kick on when the water temperature dips. aqi32 Choosing a selection results in a full page refresh. Started Saturday at 09:17 PM, By Also, check them for debris such as calcium buildup, and clear them if necessary. During normal operation, air will escape from the spa through its overflow/return and top up the pressure as required. If youll be working on it yourself, remember to turn off the breaker before you begin, and be sure youre not touching anything wet. "datePublished": "2014-07-28", Paste as plain text instead, Clear any clogs from your circulation system. Shut off the pump, and with bright lighting and a mask or goggles, squirt small drops of dye underwater, around the jet face or flange. Several common hot tub issues have simple solutions you can handle on your own. Parts Softub only allows Softub service technicians (usually, a Softub dealter) to replace parts on a Softub. Before you do anything, grab your multimeter. These rubbergaskets, compressed by the lockingnutor the jetbody, can deteriorate over time - or it could just be a loose locking nut. Please make sure any wrinkles in the liner are smoothed out and add about 1-2 inches of water. Take off the outer filter sock and rinse the sock and inner pleats of the filter with water from a hose -- this will dislodge any solid debris. Or maybe your pump kicks on and produces an ear-splitting screech. Use a gentle soap and water solution to clean out the jet. (Not what you expect), Why is My Lay-Z-Spa Not Heating Up? "height": "500", Check for blockages, and clean or replace your filter. The first thing you are going to want to do is consider the most common types of hot tub leaks: Leaky spa pumps: If your spa pump is leaking, the likely culprit can be shaft seals, unions, or wet end volutes. Choosing a selection results in a full page refresh. Check the control panel again to see if the lights are working properly. Don't worry, your finger will remain intact. Your previous content has been restored. Did you recently refill your hot tub? Moisture can result from splashout, rain, or leaks, and may be fixed by moving your breaker box farther from your spa or putting up a barrier between the hot tub and the box. If your hot tub is outside, and youve had hot weather, be sure your spa cabinet is staying cool enough to avoid overheating the motor. "contentUrl": "", Check and replace the temperature sensor if needed. Well, in a fit of stupidity I drained my Softub 300 and overlooked unplugging the motor unit. If the jets still fail to start there could be a low voltage problem or a mechanical problem and the Softub will need to be returned to the manufacturer. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Since then, his mission is to make pool and hot tub care easy for everyone. It's not leaking, but it's obvious that it's not going to last a lot longer. Posted June 6, 2020. Someday, you may be nearby when your hot tub kicks on and notice one of two distinct sounds: a growling, grumbling noise, or a high-pitched squeal. "@type": "ImageObject", i have a softtube and its leakin somewhere inside how do i get in there to find where the leak is Answered in 4 minutes by: Pool and Spa Expert: Jerry Jerry, Technician Category: Pool and Spa Satisfied Customers: 3,575 Experience: owned and operated spa and pool retail store for 12 yrs Verified Jerry : Welcome. Softub Replacement Jets - Vari-stream, X-stream, Pulse-stream Jets - Hot Tub Spa Source Home Softub Replacement Jets Softub Replacement Jets We have the current line of snap in style jets for your Softub. In this case, you may need to replace the sensor. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. If your hot tub is tripping the breaker, you could spend quite a lot of time on hot tub troubleshooting, and less time soaking. What model? "url": "https://lesliespool.com/blog/" (Causes & Solutions). Mix the two parts of the epoxy, the resin and hardener, together. A Cheat Sheet For Balanced Hot Tub Water and Crystal Clear Soaking. Display as a link instead, When all wrinkles are removed, continue to fill until the water level is about 2 inches above the top of the highest jet. Kills bacteria inside the pipes for maximum effect. They are simply too strong, rather leaks are almost always found in plumbing junctions, gaskets or seals. Once the liner is dry, apply the adhesive to the application wand and then apply the adhesive to the patch. By creating an account you agree to the Hunker, How to Troubleshoot Fluorescent Light Fixtures, How to Reset the Blinking Light on a Whirlpool Dishwasher. Laguna vs Rikon Bandsaw: Key Differences (and Uses), Are Bauer Tools Made in China? Broken Handrail / Side Handles Push the reset button on the Softub's main control panel if the power light is blinking. Check the water level to make sure its where it should be. Replace the jet, making sure it fits tightly back into place. But if you've got nothing coming out of your jets, don't fret. Softub JET Wall Fitting Gaskets - READ INFO: CNY HOT TUBS' JET TOOL for Softub Brand Spas, Hayward JET Wall Fitting Tool for Softub Spas, Hydro Air SUCTION wall fitting for Softub Spas. If, after that period, your water is still cold, try the solutions for when your hot tub wont heat up, such as resetting the heater and checking your sensors and thermostat. If the power light continues to blink, unplug the Softub and plug it back in. Help is on the way! If all of the jets stop working at once, you could have an obstruction in the plumbing. For spas that have full spray insulation on the underside of the spa shell, finding the source of a spa leak can be challenging - but not impossible. }, If it doesnt trip, plug each item back in one at a time. After a repair to jets or pipes buried in insulation foam, replace any large blocks of foam you managed to remove intact, and then fill in any gaps with a spray foam insulation. The next area is looking for any cracks, you could use a damp meter to help identify where the water is coming from, and providing its not a stress position (such as where you would . I was relieved. Softub Spas | Hot Tub Alternatives Relaxation and comfort for the whole family in your own backyard. Privacy Policy It means the water is too hot, and may even scald you. This loud, metallic whine is the telltale sign of bad bearings. Write Us With Any Questions. Your safety is more important than a quick soak in the hot tub. Look for the dealer locator button below to find Authorized Softub Spa Dealers in your area, or hit the Shop Now button to have a Softub Spa delivered directly to your home. If it isnt, use a multimeter to check whether the pump is receiving power. When your hot tub water temperature drops 20 to 40 degrees below your set point, this error code shows up. Call us at 800-996-TUBS (8827) or click the chat bubble in the bottom right of the page. You may also test the element for a short using a multimeter , or pull it out and inspect it for signs of dry fire. Stop filling and add one tablespoon of Softcare Chlor. However, like any hot tub, Softubs might experience technical difficulties that you will have to repair like leakage or an obstruction in the jets. If the high limit switch shut your heater off because your water got too hot or you have air trapped in your lines, resetting the heater will get it going again. The result? Or maybe when you turn on your hot tub, the breaker trips. My Softub Spa liner has wrinkled on the inner vinyl. This is the ultimate maintenance guide that hot tub manufacturer doesnt provide you. All rights reserved, Hot Tub Not Turning On? "contentUrl": "", Add Metal Gon To Your Water. Hi Dave, The most likely fault will be around jets and other in\outlets, check for any leaks, as you can probably just replace a o ring or use some PFTE tape such as the stuff here, to remake the water tight seal.. We believe everything about owning a Softub Spa should be as Simple as 1, 2, 3, and that includes simplicity of water care long after your purchase. Try the easiest and least expensive solution first: turn each of your jets to make sure they're all wide open. }. The Portico offers extended seating that gives the option of lounging with up to 6 adults. Softub Parts & Accessories. Likely the shaft seal is bad, the pump housing may even be warped. Replace the jet, making sure it fits tightly back into place. Once access is made behind the panel, the insulation can be cut with a drywall saw or serrated kitchen knife, at the level of suspected spa jets. Youll find it in The Hot Tub Handbook and Video Course. Many spa jets have a special wrench used to tighten their particular jet lock nut. If the power light still blinks, you need the control panel professionally repaired. Download Softub Manuals: Softub Owner's Manual Softub Water Treatment Guide Softub Set-up Instructions These cookies track visitors across websites and collect information to provide customized ads. But maybe wait until Monday so the hourly rate isnt so high. Follow each pipe to its jet looking for signs of leakage along the way. It's not that easy to take the barrel apart and replace the pump. A spa can evaporate several inches of water if left open and uncovered, or used for several hours per week. That ice will expand as it freezes, pushing against any adjacent walls until they are pushed outwards due to the sheer force being applied. Important: Always make sure the system is off when youre bleeding air out.